The last time we conducted our Chooz Score analysis, Roca's Painters LLC had over 380 Google reviews with a 4.9-star rating. This company earned a Chooz Score of 91.1% and has built a reputation that extends well beyond Google:
"Jose and his team of painters are outstanding. They are excellent painters, are extremely polite and professional, are respectful of our property and our preferences. We can give them nothing but a glowing recommendation without reservation." - Bob V., Google Review
If you're looking for a painting contractor you can call for years to come, this company has built serious loyalty. High marks on the Chooz Score's customer retention indicators: multiple reviewers mention returning for 2nd, 3rd, and even multi-home projects:
"This is the third time we have used Roca's. This time was my daughter's house. Always a pleasure. From the initial estimate to the completion of the project I could not be happier." - Monica L., Google Review
Customers consistently mention the same thing: Roca's crews leave spaces cleaner than they found them. The meticulous prep work comes up repeatedly in reviews:
"They did all the prep work of taking off the light switch & electrical covers instead of painting around them. They took down the blinds so that they could paint the inside of the windows. They even pulled out the Refrigerator and painted the walls behind it so that the space is cohesive!" - Carol S., Google Review
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Get StartedFREE SERVICEAt the time of our analysis, Zarazua Painting carried a Chooz Score of 91.6%. The company is Latino-owned and women-owned, based in Durham, North Carolina, and serving Chapel Hill, Raleigh, Cary, and other communities across the Triangle. It is accredited with the Better Business Bureau and registered as NC Business Entity No. 1056288. Customers name Juan Zarazua as the owner.
Across its review profiles, the company held over 650 Google reviews with a 5.0-star rating, along with 4.5 stars on Yelp across over 40 reviews and 96% recommended on Facebook across over 25 reviews. A 5.0-star average across more than 650 Google reviews is uncommon at that volume, and the Yelp and Facebook figures sit only slightly below it.
Owner replies sit under nearly every review in our sample, written individually rather than pasted, sometimes signed by the owner. Reviewers describe a consistent structure once a job begins, with a quick estimate, a named project manager, and a site supervisor checking in. Reviewers repeatedly single out a project manager, most often Mariam, who stops by daily to check progress and relay their requests to the crew. We found at least fourteen reviewers describing repeat projects across several years. The few critical reviews we found concern estimate and scheduling follow-through, which we cover below.
"Mariam was my project manager, stopping by every day to check the status of the work, bring supplies to the crew if needed, and conveying my thoughts and visions to the team." - Meaghan K., Google Review
Reviewers describe the owner and estimators talking through color and design options during the estimate, so it helps to arrive with your ideas and questions ready. If crew continuity matters to you, several repeat customers ask for a specific team or project manager by name, and the office accommodates those requests. On scheduling, a few reviews mention an estimate or start date that slipped, and while the owner resolved most, one request went unanswered. Ask them directly: "How do you confirm my estimate and start date, and who follows up if something slips?"
"Said they'd have an estimate to me by the end of the day, and that was 5 days ago." - smallfaucet, Google Review (no owner reply)
96% Recommended (26 Reviews)
At the time we analyzed Matrix Painting Inc., the company held over 130 Google reviews with a 5.0-star rating, along with 100% recommended on Facebook across 9 reviews and 4.0 stars on Yelp across 15 reviews. A 5.0 rating maintained across more than 130 Google reviews is uncommon at that volume, even alongside a lower average on Yelp.
The company earned a Chooz Score of 91.6%. It has operated as a Raleigh painting contractor for more than 18 years, has been Accredited with the Better Business Bureau since 2015, and is registered under NC Business Entity No. 1035005. Owner Ryan Critoria handles the estimates himself, the company covers Raleigh and the wider Triangle including Cary, Apex, Durham, and Chapel Hill, and it backs its work with a two-year satisfaction guarantee.
Across the reviews we analyzed, Matrix comes through as an owner-led operation that takes on a wide range of work. Owner Ryan Critoria is named in dozens of the reviews we read, described as walking each property himself, providing the estimate, and staying involved through the final walkthrough, and several reviewers note that he flagged surface or wall problems earlier bidders had missed. Reviewers repeatedly note that Matrix handles carpentry and wood rot repair alongside the painting, folding prep and structural fixes into the same project. The same crew tends to recur across a job, with reviewers describing specialized roles for prep, drywall, trim, and finish work, consistent with a stable crew rather than rotating labor. Repeat and referral business is a strong theme, and we found at least ten reviewers describing second or third projects or hires that came through a neighbor. The owner replies to most of the reviews we analyzed, and none of them fell below five stars.
"Fair pricing and excellent quality of work combined with carpentry expertise separates Matrix from other painting companies. I would and will use them again the next time our house needs repainting." - Jeff N., Google Review
100% Recommended (9 Reviews)
When we ran our analysis, Socaz Painting had earned a Chooz Score of 89.9%. The company has operated in the Raleigh area for more than two decades, registered in North Carolina as Business Entity No. 0583371, and is Accredited with the Better Business Bureau. It is owner-operated by Torrance DeLeon, who visits jobsites and oversees the crews, and it serves Wake and Durham counties and the surrounding Triangle communities.
Across its review profiles, the company held over 250 Google reviews with a 4.9-star rating, along with 3.4 stars on Yelp across 13 reviews. The Google rating holds steady across a very large sample, while the smaller Yelp profile sits notably lower, the one platform where the company's rating dips.
The owner responds to essentially every review we analyzed, with replies specific to each job rather than copied, frequently naming the crew and addressing the exact concern raised. Named crew leads such as Luis, Mike, and Ronnie recur across separate projects. Several reviewers describe the company returning weeks after a job to correct small issues at no additional charge. At least four reviewers describe hiring Socaz again or working with the company for years. The few sub-five-star reviews we analyzed all received substantive owner replies.
"Socaz truly stands behind their work. A couple of months after they completed a full interior project in our home, we noticed a few minor issues. Without hesitation, they sent Noe Lagunas to take care of everything." - Robin T., Google Review
If you are undecided on color, it is worth taking the free color consultation. Several reviewers describe Socaz suggesting shades and stains that worked out well, including exterior colors they had struggled to picture. It is also worth asking for the detailed written estimate up front. Reviewers who mention it describe a thorough proposal and a final price that matched the quote without surprise charges, which is easier to hold the company to if scope changes mid-project.
100% Recommended (3 Reviews)
At the time of our analysis, CPM Painting INC held over 70 Google reviews with a 5.0-star rating, along with 5.0 stars on Yelp and 100% recommended on Facebook, each drawn from only a handful of reviews. Nearly all of the company’s review volume sits on Google, where the 5.0 rating holds across more than 70 reviews, a level of consistency that profiles of this size rarely maintain.
The company earned a Chooz Score of 89.8%. CPM Painting has operated as a Raleigh painting and carpentry company for over 25 years, is accredited with the Better Business Bureau, and is registered as North Carolina business entity No. 2295203. It is family-owned and led by owner Kevin Cook, serving Raleigh and the surrounding Triangle communities.
The reviews we analyzed point to a few consistent patterns. Exterior painting paired with siding replacement and wood-rot repair comes up more often than any other type of project, and at least twenty of the reviews describe that combination of work, alongside deck restoration, carpentry, and cabinet refinishing. The owner, Kevin Cook, is named in dozens of the reviews we read, described as handling estimates personally and checking on active jobs, and individual crew members such as Sergio are named as well, which is consistent with an in-house crew rather than rotating subcontractors. Repeat and referral hiring recurs throughout, and we found at least a dozen reviewers describing a second project or a stated intent to hire again, several of them after seeing the company’s work on a neighbor’s house. None of the reviews we analyzed fell below four stars, and the single four-star review, which raised communication and scheduling, drew a reply from the owner.
"Sergio and his crew were punctual, professional, and extremely neat. They took great care in protecting our furniture and floors. Kevin, the owner, stopped by every morning to check on things and make sure we were happy." - Diane, Google Review
100% Recommended (2 Reviews)
Every painter listed on this page has been evaluated using the Chooz multi-step quality process. We combine data analysis with human review to identify companies that consistently deliver strong results for property owners in Durham, NC.
The Chooz Score is a 100-point rating built on platform reviews, review quality and engagement, website and digital presence, and business authority and operations. We use the same scoring framework nationwide while evaluating each contractor's performance specifically within Durham, NC.
