17 Best Painters in Durham, NC - Chooz Score Ranked

Why Customers Choose Triangle Pro Painting

The Reviews Speak for Themselves

The last time we conducted our Chooz Score analysis, Triangle Pro Painting had over 350 Google reviews with a 5.0-star rating - a perfect score that's remarkably rare in the painting industry. This company earned a Chooz Score of 94.5%. Their reputation extends across multiple platforms with equally impressive results:

• A+ rating with the Better Business Bureau, accredited since 2020 with zero complaints in over 5 years
• 5.0 stars on Yelp and 5.0 stars on Facebook with consistent praise across every review site

"I'm a retired designer who worked for 39 years in the field. I've used many painting contractors, all over the country. This was by far the best experience I have ever had working with a painting contractor." - Thomas S., Google Review

Familiar Faces, Consistent Results

Customers consistently mention the same crew members by name - EJ, Jake, David Simpson, Taylor Keith, Efren, Alejandro, Victor, Nelson, and others appear repeatedly across reviews spanning months and years. The Chooz Score's in-house crews component shows this isn't coincidence: it's a deliberate commitment to dedicated teams. What this means for you:

• Project managers like EJ and Jake personally oversee jobs and conduct detailed final walk-throughs
• Crew members are requested by name for return projects, with reviewers calling out specific painters for exceptional work
• No subcontractor lottery - the same skilled professionals who start your job are there through completion

"Jake, Kate and the entire team were great to work with. The finished product is amazing and made the house look brand new. Jake was easy to reach during the entire job, communicating well regarding the planning, prepping and completion." - James C., Google Review

Customers Keep Coming Back

If you're looking for a painter you can call for years to come, this company has built serious loyalty. High marks on the Chooz Score's customer retention indicators: reviewers consistently mention returning for second homes, future projects, and recommending to family:

• Multiple customers describe using Triangle Pro for their second home after being impressed with the first
• Word-of-mouth referrals and family recommendations appear throughout reviews
• Planning next projects before current ones finish is a recurring theme

"This is the second house they have painted for us and we couldn't be more pleased. Highly, highly recommend if you want the work done well and if you expect great communication and customer service." - Donna P., Google Review

Why Customers Choose Roca's Painters LLC

The Reviews Speak for Themselves

The last time we conducted our Chooz Score analysis, Roca's Painters LLC had over 380 Google reviews with a 4.9-star rating. This company earned a Chooz Score of 91.1% and has built a reputation that extends well beyond Google:

• Over 10 new reviews in the last 3 months alone, showing consistent activity
• Nextdoor Neighborhood Favorite in 2021 and 2023, plus Alamance Chamber of Commerce member

"Jose and his team of painters are outstanding. They are excellent painters, are extremely polite and professional, are respectful of our property and our preferences. We can give them nothing but a glowing recommendation without reservation." - Bob V., Google Review

Built on Loyalty

If you're looking for a painting contractor you can call for years to come, this company has built serious loyalty. High marks on the Chooz Score's customer retention indicators: multiple reviewers mention returning for 2nd, 3rd, and even multi-home projects:

• Monica Lencewicz on her 3rd project, Bob Van Dalen with 3 major projects across 2 homes, Melissa Creamer used them twice, David Friedrich for multiple projects
• Martine H. had them back for exterior work two years after her interior project

"This is the third time we have used Roca's. This time was my daughter's house. Always a pleasure. From the initial estimate to the completion of the project I could not be happier." - Monica L., Google Review

Clean Crew, Clean Work

Customers consistently mention the same thing: Roca's crews leave spaces cleaner than they found them. The meticulous prep work comes up repeatedly in reviews:

• Light switches and outlet covers removed before painting, not painted around
• Furniture covered, floors protected, and daily cleanup throughout the project
• Blinds taken down to paint window frames properly

"They did all the prep work of taking off the light switch & electrical covers instead of painting around them. They took down the blinds so that they could paint the inside of the windows. They even pulled out the Refrigerator and painted the walls behind it so that the space is cohesive!" - Carol S., Google Review

Why Customers Choose Zarazua Painting

Customers Keep Coming Back

If you're looking for a contractor you can call for years to come, this company has built serious loyalty. High marks on the Chooz Score's customer retention indicators: reviewers consistently mention returning for 2nd, 3rd, and even 12+ year relationships:

• Joan O. has used them for 12 years for exterior, interior, and kitchen cabinet projects
• Ag Crockett has hired them about a half dozen times over 10 years for painting, carpentry, and roof repair
• Multiple customers like Hilary Friedlander have trusted them with five separate projects including mudroom renovations, bathroom remodels, and deck builds

"We've used Zarazua Painting several times in the past and have always been quite pleased. This time it was for painting and repair of ceilings and walls due to a water heater leak. Finished in less time than quoted and quickly returned when I noticed a spot in an area that was out of view." - Floyd W., Google Review

The Same Crew Every Time

The Chooz Score's in-house crews component shows consistency: the same crew names appear across reviews spanning multiple years, suggesting dedicated teams rather than rotating subcontractors. This isn't a company that sends different workers every time:

• Project managers Miriam and Alexander are mentioned across dozens of reviews for daily site visits and communication
• Crew leaders like Adan, Cesar, Martin, Miguel, and Jorge get called out by name for their craftsmanship
• Customers specifically request the same crews for return projects

"This is our second time hiring Zarazua for home renovations, and once again, they exceeded expectations. Their responsiveness is impressive - they address issues promptly and complete everything both efficiently and on schedule. They even took care of a few small fixes at no extra charge." - Wei Y., Google Review

A Reputation Built Over Time

The last time we conducted our Chooz Score analysis, Zarazua Painting had over 600 Google reviews with a perfect 5.0-star rating. This company earned a Chooz Score of 91.1% and maintains strong ratings across platforms:

• A+ rating with the Better Business Bureau, accredited and verified
• 4.9 stars on Angi with over 110 reviews
• The Chooz Score's cross-platform analysis shows consistent ratings, not just one platform where reviews might be cherry-picked
• 12+ years in business serving the Durham and Triangle area

"From meeting with Juan to getting input from a design professional who consults in paint color choices on behalf of Zarazua, every step of the process was smooth and customer-oriented. They even took it upon themselves to replace some hardware on our 1960s closet doors that I doubted could be found." - Katie H., Google Review

Questions to Ask Zarazua Painting

Warranty details and terms

While the quality of work is well-documented across hundreds of reviews, no formal warranty or guarantee program appears on their website, BBB profile, or in customer feedback. Many customers mention durability and satisfaction, but specific terms aren't publicly stated. For your peace of mind, ask directly: "What warranty do you offer on your painting work, and what does it cover?"

"Sorry to hear this is happening! Please reach out to directly and we will fix this right away!" - Owner response to Darla S., Yelp Review

This response to a paint quality concern shows the owner stands behind the work, but getting warranty terms in writing before signing is always smart practice.

Why Customers Choose Matrix Painting Inc

Customers Keep Coming Back

Multiple reviewers mention returning to Matrix Painting for second, third, and even fourth projects. High marks on the Chooz Score's customer retention indicators: the phrase "will use them again" appears throughout the reviews, and several customers describe Matrix as their permanent painting company:

• Kathy Underdown, Karen Mize, and Ashlee Bauman all describe returning for multiple projects spanning years
• Customers frequently mention referring Matrix to neighbors, friends, and family

"I have found my permanent painting company. I very highly recommend Matrix Painting. I just used Matrix for a second project that included pressure washing my house." - Kathy U., Google Review

The Reviews Speak for Themselves

The last time we conducted our Chooz Score analysis, Matrix Painting had over 500 reviews across platforms, with over 115 Google reviews at a 5.0-star rating. This company earned a Chooz Score of 90.8%. With over 360 reviews on Angi at 4.8 stars and an A+ rating with the Better Business Bureau, the consistency is clear:

• Cross-platform presence includes 100% recommended on Facebook and 4.0 stars on Yelp
• With 18 years in business since 2007, they've built a track record in the Raleigh area

"I called SO MANY COMPANIES for quotes and testimonials... let me save you the work. Hire Matrix!" - Sarah G., Google Review

Responsive from First Call to Final Walkthrough

Owner Ryan Critoria responds to virtually every review with personalized messages that reference specific projects, not copy-paste thank-yous. The Chooz Score's review response quality component reflects this level of engagement. Customers consistently praise the communication throughout the entire project:

• Ryan personally handles estimates and explains every detail of the scope of work
• Customers receive updates throughout the project and follow-up after completion

"Ryan kept in touch throughout the process, explaining any necessary changes. At the end of the project, Ryan did a final walkthrough with me, and everything was completed to our satisfaction." - Lee T., Google Review

Why Customers Choose Raleigh Paint & Improvement, LLC

Communication & Responsiveness

If you're a first-time customer who wants guidance, Raleigh Paint & Improvement delivers at an exceptional level. Owner Brennan O'Dowd and field manager Ryan Chapman respond to nearly every review with personalized replies that reference specific projects, crew members, and customer details—not generic copy-paste thank yous (Source: Chooz Score – Review Response Rate 3.0/3.0 and Review Response Quality 3.5/3.5). This carries through to the actual work:

• Ryan provides prompt quotes and keeps customers informed throughout the entire project
• Text and email responses come quickly, even on weekends
• Owner or manager does a personal walkthrough at completion to ensure satisfaction
• Color consultant Riley helps with paint selection decisions

"Ryan was very prompt and communicative before, during and after my project. He answered all my questions and communicated directly with the designer who helped me pick color." - Evangeline O., Google Review

Quality & Attention to Detail

If you're particular about craftsmanship and the details matter to you, this team takes pride in their work. Reviews consistently highlight thorough prep work, meticulous painting, and crew members who go above and beyond to fix even the smallest imperfections (Source: Chooz Score – Key Phrase Extraction 2.5/3.0 and Review Complexity & Specificity 2.8/3.0). What sets them apart:

• Extensive time spent sanding and prepping walls before painting
• Painters return to touch up even minor imperfections they notice after completion
• Crew members like Kristian, Sebastian, and Juan are mentioned by name for their excellent work
• Final walk-throughs ensure nothing is missed

"They spent a long time sanding and prepping the walls and it shows. No drips, or smudges or accidental paint splotches, really just a great job." - Ethan S., Google Review

Speed Without Cutting Corners

If you're a busy professional or family on a tight schedule, their track record stands out. Projects consistently finish on time or ahead of schedule, and their recent review activity backs this up—steady new reviews every month for over two years (Source: Chooz Score – Recent Activity Weighting 4.0/4.0 and Review Distribution 3.0/3.0). Their responsiveness shows in real results:

• Scheduling flexibility to meet tight move-in deadlines
• Crew returns within 24 hours for additional work when needed
• On-time arrival is the norm—several reviews mention painters arriving early
• Work completed in timely manner without sacrificing quality

"We needed the house ready before our move-in day, and Ryan worked hard to get us scheduled earlier than expected, so we were set in time." - Mallory M., Google Review

Proven Track Record

If you want a company with a solid reputation, Raleigh Paint & Improvement has built an impressive portfolio of satisfied customers. With nearly 150 Google reviews and a 4.9-star rating (Source: Google Reviews), plus additional reviews on Angi at 4.9 stars (Source: Angi) and Yelp at 5.0 stars (Source: Yelp), they've demonstrated consistent quality over approximately 5 years in business (Source: Chooz Score – Years in Business component):

• Nearly 150 Google reviews maintaining a 4.9-star average (Source: Google Reviews)
• Reviews mention specific crew members by name: Ryan, Kristian, Sebastian, Juan, Christian, Miguel, and others
• Multiple repeat customers documented, including third-time customers
• Strong referral mentions from neighbors and realtors

"As a Realtor, I've worked with several companies in the past and Raleigh Paint and Improvement were communicative, timely and competitively priced." - Blair N., Google Review

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Questions to Ask Raleigh Paint & Improvement, LLC

How larger projects are managed

The company has excellent reviews overall, but a couple of detailed reviews mention that larger, more complex projects experienced some quality control challenges—particularly around crew coordination and final clean-up (Source: Chooz Score – Cross-Platform Negative Review Assessment 4.0/4.0, noting two negative Google reviews). The owner responded professionally and acknowledged making process improvements. Ask them directly: "For bigger projects, how do you ensure consistent quality across different crew members?"

"The additional crew's attention to detail was certainly lacking. I can and do appreciate that the owner literally asked us how we wanted to proceed and he agreed to what we asked at the end." - Raj, Google Review (owner replied with detailed explanation of corrective actions)