Roca's Painters LLC
Updated: 11-08-2025
About Roca's Painters LLC
When Kelly Hunter called with an emergency, explaining a family needed to move into her rental property within days because their house had flooded, most painting contractors would have declined. Instead of promising a month or two lead time to paint the entire house, Roca's Painters gave a realistic timeline and budget, then worked to improve on that timing. Somehow, they delivered an entire house within days, and it looked fantastic. This level of understanding defines how Jose Roca and his wife Laura (who handles scheduling and communication) run their operation, recognizing that behind every project timeline is a real situation.
That emergency response represents typical Roca's execution. Jose and Laura have built their over 350 five-star Google reviews and 4.9-star rating through consistent practices. Morning on-site estimates with Jose personally explaining the process, crews arriving on time daily, furniture protection with multiple layers, daily cleanup leaving homes "cleaner than when they started." From their shop on Giles Street in Mebane, the licensed, insured, and EPA-certified team handles everything from single-room refreshes to complete popcorn ceiling removal across multiple homes. Customers repeatedly mention the detailed written estimates from Laura, the crew's respectfulness toward pets and family schedules, and Jose checking in periodically throughout projects to ensure his standards are met.
Roca's Painters operates primarily through word-of-mouth referrals and repeat customers. People like Monica Lencewicz hire them once, then bring them back for a daughter's house because the experience exceeded expectations. Bob Van Dalen calls them for three major projects across two homes. The consistent 100% recommendation rate on Facebook and A+ BBB rating reflect something more than technical painting skill. They capture a contractor who treats client timelines seriously, maintains constant communication through Laura rather than disappearing between start and finish, and consistently delivers the kind of reliability that converts first-time customers into advocates who recommend them without reservation.
Updated: 11-08-2025
Q&A Based On What Customers Are Saying About Roca's Painters LLC
Q: Can Roca's Painters LLC actually handle emergency situations?
Kelly Hunter's experience demonstrates their flexibility. When her rental property tenants needed housing immediately due to flooding, Roca's completed an entire house in days instead of the typical month-or-two timeline. The team provided a realistic schedule, then worked to improve on it. Reviews show similar responsiveness with Alan Julich noting quick estimates after on-site inspections and Beth Hawkey receiving timely communication at each step.
-Review Snippet Sources: Google Reviews
Q: Why do so many reviews specifically mention cleanup with Roca's Painters LLC?
Multiple customers describe cleanup practices that exceed typical contractor standards. Zach Pearson states they left his house "cleaner than when they arrived." Alan Julich mentions they kept mess to a minimum during extensive popcorn ceiling removal. Susanne Simpson emphasizes "they did not leave one speck of dirt." The pattern suggests crews actively clean daily rather than waiting until project completion.
-Review Snippet Sources: Google Reviews
Q: Does Jose Roca from Roca's Painters LLC personally stay involved in projects?
Jose personally handles initial estimates and checks in throughout projects. Jean Catlin mentions he came within a day of inquiry to explain paint quality, timeframe, and completion details. Sara Hruslinski notes "the owner himself came out" for her bathroom estimate. Kathleen Weeks states "Jose Roca and the crew's supervisor checked in with us periodically throughout the project." This consistent owner presence differentiates Roca's from contractors who disappear after signing contracts.
-Review Snippet Sources: Google Reviews, Yelp
Q: What makes Roca's Painters LLC's approach to popcorn ceiling removal different?
The company handles popcorn ceiling removal frequently, with specific expertise in containing mess. Mohammed515 hired them for "a large amount of popcorn ceiling removal" and praises how they "kept the mess to a minimum the whole time" and treated his house like their own. Shayla Spradley mentions they "covered the entire walkway and all the floors" for bathroom work. Sara Hruslinski's tiny bathroom took only four hours for complete scraping, sanding, priming, painting, and cleanup.
-Review Snippet Sources: Google Reviews
Q: How does Roca's Painters LLC protect furniture and property during work?
Reviews consistently mention protection practices beyond typical standards. Carol Swanson details how crews removed light switch and electrical covers instead of painting around them, took down blinds to paint inside windows, and even "pulled out the Refrigerator and painted the walls behind it." Martine Hemery notes they "made sure to remove all light switches, cover furniture, cleaned up well." Greg Burkett describes their work as "incredibly detailed" with thorough protection.
-Review Snippet Sources: Google Reviews, Yelp
Q: Does Roca's Painters LLC accommodate schedule changes and additions?
Jean Catlin specifically mentions they "added on to the scope of work with little notice" when she requested additional painting. Richard Arning contrasts them with "other painters that never showed," praising their communication and showing up at correct times. Bob Davison hired them for both exterior (spring 2024) and interior (four rooms) projects. Melissa Creamer has used them twice, noting both times they took special care with preparation.
-Review Snippet Sources: Google Reviews
Q: How does Laura's role at Roca's Painters LLC impact customer experience?
Laura, Jose's wife and co-owner, manages communication channels including emails and phone calls, organizes project schedules, and leads marketing. Reviews mentioning quick estimate responses and detailed written explanations likely reflect her coordination work. Neidra L. Clark describes them as "friendly and really good at what they do" with fair pricing, suggesting effective communication from initial contact through completion.
-Review Snippet Sources: Company website, Google Reviews
Q: Are the crews from Roca's Painters reliable about punctuality?
Customers consistently mention on-time arrivals and efficient work. Greg Burkett notes they were "on time" with reasonable pricing. Sandra Hughey states "painters showed up every day promptly on time." Gmoney cash mentions crews always had "smiles on ALL day long" and were understanding about allowing bathroom breaks for their two dogs. Richard Monroe highlights they "arrived on time, completed several small paint tasks with very good quality."
-Review Snippet Sources: Google Reviews