Our Chooz Score evaluates 44 factors across reviews, digital presence, and business credentials. Here's what stands out for Roca's Painters LLC
When Kelly Hunter called with an emergency, explaining a family needed to move into her rental property within days because their house had flooded, most painting contractors would have declined. Instead of promising a month or two lead time to paint the entire house, Roca's Painters gave a realistic timeline and budget, then worked to improve on that timing. Somehow, they delivered an entire house within days, and it looked fantastic. This level of understanding defines how Jose Roca and his wife Laura (who handles scheduling and communication) run their operation, recognizing that behind every project timeline is a real situation.
That emergency response represents typical Roca's execution. Jose and Laura have built their over 350 Google reviews and 4.9-star rating through consistent practices. Morning on-site estimates with Jose personally explaining the process, crews arriving on time daily, furniture protection with multiple layers, daily cleanup leaving homes "cleaner than when they started." From their shop on Giles Street in Mebane, the licensed, insured, and EPA-certified team handles everything from single-room refreshes to complete popcorn ceiling removal across multiple homes. Customers repeatedly mention the detailed written estimates from Laura, the crew's respectfulness toward pets and family schedules, and Jose checking in periodically throughout projects to ensure his standards are met.
Roca's Painters operates primarily through word-of-mouth referrals and repeat customers. People like Monica Lencewicz hire them once, then bring them back for a daughter's house because the experience exceeded expectations. Bob Van Dalen calls them for three major projects across two homes. The consistent 100% recommendation rate on Facebook and A+ BBB rating reflect something more than technical painting skill. They capture a contractor who treats client timelines seriously, maintains constant communication through Laura rather than disappearing between start and finish, and consistently delivers the kind of reliability that converts first-time customers into advocates who recommend them without reservation.
Updated: 04-06-2026
Customers consistently mention on-time arrivals and efficient work. Sandra Hughey states "painters showed up every day promptly on time." Greg Burkett notes they were "on time" with reasonable pricing. Gmoney cash mentions crews always had "smiles on ALL day long" and were understanding about allowing bathroom breaks for their two dogs. Richard Monroe highlights they "arrived on time, completed several small paint tasks with very good quality."
-Review Snippet Sources: Google Reviews
Multiple customers describe cleanup practices that exceed typical contractor standards. Zach Pearson states they left his house "cleaner than when they arrived." Alan Julich mentions they "kept the mess to a minimum the whole time" during extensive popcorn ceiling removal, treating his house like their own. Susanne Simpson emphasizes "they did not leave one speck of dirt." The pattern suggests crews actively clean daily rather than waiting until project completion.
-Review Snippet Sources: Google Reviews
Kelly Hunter's experience demonstrates their flexibility. When her rental property tenants needed housing immediately due to flooding, Roca's completed an entire house in days instead of the typical month-or-two timeline. The team provided a realistic schedule, then worked to improve on it, with Hunter stating they "delivered an entire house within days and it looks fantastic." Reviews show similar responsiveness with Alan Julich noting quick estimates after on-site inspections and Beth Hawkey receiving timely communication at each step.
-Review Snippet Sources: Google Reviews
Reviews consistently mention protection practices beyond typical standards. Carol Swanson details how crews removed light switch and electrical covers instead of painting around them, took down blinds to paint inside windows, and even "pulled out the Refrigerator and painted the walls behind it." Martine Hemery notes they "made sure to remove all light switches, cover furniture, cleaned up well." Greg Burkett describes their work as "incredibly detailed" with thorough protection.
-Review Snippet Sources: Google Reviews, Yelp
Jose personally handles initial estimates and checks in throughout projects. Jean Catlin mentions he came within a day of inquiry to explain paint quality, timeframe, and completion details. Sara Hruslinski notes "the owner himself came out" for her bathroom estimate. Kathleen Weeks states "Jose Roca and the crew's supervisor checked in with us periodically throughout the project." This consistent owner presence differentiates Roca's from contractors who disappear after signing contracts.
-Review Snippet Sources: Google Reviews, Yelp
The company handles popcorn ceiling removal frequently, with expertise in containing mess. Mohammed515 hired them for extensive work and praises how they "kept the mess to a minimum the whole time" and "treated my house like it was their own." Shayla Spradley mentions they "covered the entire walkway and all the floors" for bathroom work. Sara Hruslinski's tiny bathroom took only four hours for complete scraping, sanding, priming, painting, and cleanup.
-Review Snippet Sources: Google Reviews
Jean Catlin mentions they "added on to the scope of work with little notice" when she requested additional painting. Richard Arning contrasts them with "other painters that never showed," praising their communication and showing up at correct times. Bob Davison hired them for both exterior (spring 2024) and interior (four rooms) projects. Melissa Creamer has used them twice, noting "both times they take special care" with preparation and protection.
-Review Snippet Sources: Google Reviews
Laura, Jose's wife and co-owner, manages communication channels including emails and phone calls, organizes project schedules, and leads marketing initiatives. Reviews mentioning quick estimate responses and detailed written explanations likely reflect her coordination work behind the scenes. Neidra L. Clark describes them as "friendly and really good at what they do" with fair pricing, suggesting effective communication from initial contact through completion creates smooth customer experiences.
-Review Snippet Sources: Company website, Google Reviews
Updated: 04-07-2026