The last time we conducted our Chooz Score analysis, Roca's Painters LLC had over 380 Google reviews with a 4.9-star rating. This company earned a Chooz Score of 91.1% and has built a reputation that extends well beyond Google:
"Jose and his team of painters are outstanding. They are excellent painters, are extremely polite and professional, are respectful of our property and our preferences. We can give them nothing but a glowing recommendation without reservation." - Bob V., Google Review
If you're looking for a painting contractor you can call for years to come, this company has built serious loyalty. High marks on the Chooz Score's customer retention indicators: multiple reviewers mention returning for 2nd, 3rd, and even multi-home projects:
"This is the third time we have used Roca's. This time was my daughter's house. Always a pleasure. From the initial estimate to the completion of the project I could not be happier." - Monica L., Google Review
Customers consistently mention the same thing: Roca's crews leave spaces cleaner than they found them. The meticulous prep work comes up repeatedly in reviews:
"They did all the prep work of taking off the light switch & electrical covers instead of painting around them. They took down the blinds so that they could paint the inside of the windows. They even pulled out the Refrigerator and painted the walls behind it so that the space is cohesive!" - Carol S., Google Review
Want us to do the work for you and find you the best painting contractor?
Get StartedFREE SERVICEAt the time of our analysis, Zarazua Painting carried a Chooz Score of 91.6%. The company is Latino-owned and women-owned, based in Durham, North Carolina, and serving Chapel Hill, Raleigh, Cary, and other communities across the Triangle. It is accredited with the Better Business Bureau and registered as NC Business Entity No. 1056288. Customers name Juan Zarazua as the owner.
Across its review profiles, the company held over 650 Google reviews with a 5.0-star rating, along with 4.5 stars on Yelp across over 40 reviews and 96% recommended on Facebook across over 25 reviews. A 5.0-star average across more than 650 Google reviews is uncommon at that volume, and the Yelp and Facebook figures sit only slightly below it.
Owner replies sit under nearly every review in our sample, written individually rather than pasted, sometimes signed by the owner. Reviewers describe a consistent structure once a job begins, with a quick estimate, a named project manager, and a site supervisor checking in. Reviewers repeatedly single out a project manager, most often Mariam, who stops by daily to check progress and relay their requests to the crew. We found at least fourteen reviewers describing repeat projects across several years. The few critical reviews we found concern estimate and scheduling follow-through, which we cover below.
"Mariam was my project manager, stopping by every day to check the status of the work, bring supplies to the crew if needed, and conveying my thoughts and visions to the team." - Meaghan K., Google Review
Reviewers describe the owner and estimators talking through color and design options during the estimate, so it helps to arrive with your ideas and questions ready. If crew continuity matters to you, several repeat customers ask for a specific team or project manager by name, and the office accommodates those requests. On scheduling, a few reviews mention an estimate or start date that slipped, and while the owner resolved most, one request went unanswered. Ask them directly: "How do you confirm my estimate and start date, and who follows up if something slips?"
"Said they'd have an estimate to me by the end of the day, and that was 5 days ago." - smallfaucet, Google Review (no owner reply)
96% Recommended (26 Reviews)
At the time we analyzed JD Paint Pros LLC, the company held a Chooz Score of 90.3%. It is a family-owned, father-and-son painting business founded by Jose Jasso and now run by his son Carlos Jasso, bringing more than two decades of painting experience to residential and commercial work. It is registered in North Carolina as Business Entity No. 2078596, states that it is fully insured, and backs its projects with a five-year guarantee. The company serves Greensboro and the wider Piedmont Triad.
Across its review profiles, the company held over 80 Google reviews with a 4.9-star rating, along with 100% recommended on Facebook. The rating history is concentrated almost entirely on Google, with only a two-review Facebook profile and no presence on Yelp, Angi, or the other major platforms.
The reviews we analyzed are organized around the owner and a steady crew. Carlos is named in a large share of the reviews we read, often handling the estimate himself, with painters like Jose, Eric, and Efrain recurring across projects in a way consistent with a settled in-house team. Interior and exterior painting are the most common projects, with cabinet refinishing, drywall, and popcorn-ceiling removal also appearing. Repeat and referral customers stand out, and we found at least fifteen reviewers describing prior work, future plans, or referrals. The owner replies to most of the reviews we analyzed. The main recurring criticism concerns communication at the estimate stage, which we cover below.
"Carlos, Jose, and their team did an amazing job painting our entire home! They were professional, communicative, efficient, and kept everything clean after the project was completed. We would highly recommend them and look forward to working with them on all future painting services." - Amador A., Google Review
Reviewers who describe the smoothest projects point to a clear written estimate and steady updates from quote to finish, so it is worth asking for the detailed estimate in writing and confirming how the team will keep you posted. A couple of reviews describe the opposite at the quote stage, where an estimate was slow to arrive or came back with errors, and the owner replied but without a clear resolution. Ask them directly: "If my estimate is delayed or needs a correction, who follows up with me and how quickly?"
"I am disheartened, Carlos came to give me an estimate- 2 weeks ago and said it would be emailed, as my project was not huge, he said he could possibly squeeze me in however, he then called and said he could not complete the project until a later date, I decided to still try and work with him but the estimate never came. I had to call to ask for the estimate- He then finally sent the estimate unfortunately it was wrong. I thought I would be able to have a good working relationship with JD pros company. It’s truly unfortunate." - Tennille R., Google Review
Thirty years in business builds a reputation that can't be faked. The last time we conducted our Chooz Score analysis, Exceptional Painting had over 175 Google reviews with a 4.9-star rating. This company earned a Chooz Score of 87.0% and maintains strong ratings across platforms:
"We've had an interior ceiling repair and another paint job done by Exceptional Painting since we first used them 2 years ago. We wouldn't use anyone else. Mr. Owens has an eye for every detail." - Janet M., Google Review
Owner Leondras Owens personally handles estimates, often showing up the same day a customer calls. The Chooz Score's owner engagement indicators are strong: Leondras is mentioned by name in the majority of reviews and stays directly involved from first contact through final walkthrough:
"Leondras was extremely professional and responsive. He came to my home for an estimate the same day I called him. He takes pride in his work and does an excellent job. I was particularly impressed with how much prep he does to keep your home clean while he's working." - Taylor C., Google Review
Customers consistently mention the same thing: Exceptional Painting crews protect homes as if they were their own. The attention to covering furniture, laying tarps, and cleaning up daily comes through repeatedly in reviews:
"The crew arrived, they carrying in with white painter's clothes and white footies over their shoes. I would recommend Mr. Owens & crew at Exceptional Painting - they did an exceptional job." - Jacqueline N., Yelp Review
100% Recommended (7 Reviews)
When we ran our analysis, CertaPro Painters of Greensboro, NC had earned a Chooz Score of 85.7%. The company has served Greensboro for over fifteen years, has been Accredited with the Better Business Bureau since 2009, and is registered in North Carolina as NC Business Entity No. 1998809. It operates as an independently owned and operated CertaPro location under owner Mark Lytle and serves Greensboro along with nearby communities including High Point, Burlington, and Summerfield.
Across its review profiles, the company held over 250 Google reviews with a 4.8-star rating, along with 92% recommended on Facebook across nine reviews and 2.3 stars on Yelp across six reviews. The Google standing rests on a large and consistent review base, while the much lower Yelp average reflects only a handful of ratings.
The reviews we analyzed describe interior and exterior repaints along with deck, cabinet, and trim work, and reviewers frequently name the crew lead running their project, with a supervisor named Chris appearing across many of them. The owner replies to reviews consistently, including the critical ones, and owner responses appear on well over a hundred of the reviews we analyzed. Repeat and referral work is present, and we found at least seven reviewers describing a second project or an intention to hire again. Across the large body of reviews we analyzed, the finished painting and the crew leads who run each job draw the most consistent and specific praise. The recurring criticism is narrower and concerns the estimate and scheduling stage rather than the work itself, which we cover below.
"Our 100-year plus old home needed extensive prep work, and Chris and his team were more than up to the work. They arrived on time, worked hard and skillfully, and left the site clean and orderly every day." - Lindsay D., Google Review
Several reviews describe a smooth finished job but friction at the quoting stage, where an estimate was promised and then delayed or not delivered, and a few of those customers went elsewhere. Confirming when you will receive your written quote and who to follow up with can head off that friction before you commit. Ask them directly: "After the estimate appointment, when will I receive the written quote, and who should I contact if it does not arrive?"
"He responded with a text that he'd text me later that night with a tentative start date. That was the last I heard from Elliot." - Holly B., Google Review
Every painter listed on this page has been evaluated using the Chooz multi-step quality process. We combine data analysis with human review to identify companies that consistently deliver strong results for property owners in Burlington, NC.
The Chooz Score is a 100-point rating built on platform reviews, review quality and engagement, website and digital presence, and business authority and operations. We use the same scoring framework nationwide while evaluating each contractor's performance specifically within Burlington, NC.
