Chooz Score Insights
Durham's Five-Star Standard
Over 650 five-star reviews is a lot to keep clean, and Zarazua hasn't slipped. The last time we conducted our Chooz Score analysis, the company held over 650 Google reviews with a 5.0-star rating, with fresh five-star reviews still landing most weeks. That kind of number is hard to fake and harder to sustain.
The picture holds up wherever you look. Zarazua is 96% recommended on Facebook and carries 4.5 stars on Yelp across over 40 reviews, and it's Accredited with the Better Business Bureau since 2017.
Family-owned and women-owned, with nearly two decades in business and registered in North Carolina as NC Business Entity No. 1056288, Zarazua earned a Chooz Score of 91.6%. The Chooz Score's cross-platform analysis shows steady ratings from one review site to the next, not a single strong platform propping up the rest.
"From start to finish, the experience was exceptional! The owner's kindness, honesty, and genuine care for customers is rare to find these days." - Rachel G., Google Review
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Additional Questions Answered
What can homeowners expect from the Zarazua Painting crew on site?
Homeowners can expect a professional, respectful crew that shows up on time and works hard from the first day. Jamie Regan on Google described the team as "incredibly professional, on time, respectful, and worked hard", and Itala Azzarelli called them "Professional, skilled, consistent, punctual, and incredibly thorough". The painters treat the home with care and keep the focus on finishing the work right.
How careful is Zarazua Painting about the finish and small details?
Careful enough that the finish and the small details are where the crew spends its extra time. Scott Talbert on Google praised the "Extreme attention to detail, and amazing work", while Eric Prenshaw noted that "The quality and attention to detail went above and beyond expectations". Prep, patching, and clean lines get the same attention as the final coat of paint.
Does Zarazua Painting keep clients updated while a project is underway?
Yes, clients hear from the team throughout the project rather than being left guessing. Sam Rodgers on Google highlighted the "Great communication. Always prompt." that keeps expectations clear, and Eric Prenshaw appreciated the "daily updates from Alexander" during a large job. A project manager stays reachable so homeowners always know what is happening and what comes next.
How does Zarazua Painting protect a home during the painting work?
The crew masks, covers, and shields surfaces before any paint goes on, then cleans up at the end. Connor Garet on Google said the team was "extremely thorough in protecting our fixtures", and Virginia Guillen noted they were "very careful in protecting our flooring, fixtures" throughout the job. Floors, furniture, and fixtures stay covered so the home remains livable while the work is underway.
Can Zarazua Painting handle carpentry and repairs along with the painting?
Yes, the same teams take on carpentry, drywall, and structural repairs alongside the painting. Mary Mountcastle on Google described an "exterior paint job for us that involved extensive carpentry work", and Ag Crockett noted a job with "a lot of carpentry involved to replace rotted siding". Rotted wood, siding, and trim get repaired first so the finished paint has a sound surface underneath.
Will Zarazua Painting help homeowners choose the right paint colors?
Yes, color guidance comes built into the process instead of being left to the homeowner alone. Randy C on the Better Business Bureau profile wrote that the team "gave suggestions to help with color choices" and that "From start to finish Zarazua Painting is a class act". Homeowners get help matching shades to each room before any paint is applied.
Do customers return to Zarazua Painting for more than one project?
Yes, many homeowners bring Zarazua Painting back for project after project. Hilary S on Yelp wrote that "we've trusted them with four other projects" and finished with "We wouldn't use anyone else". Across the reviews, repeat clients point to steady quality and a smooth experience as the reasons they keep calling the same team for their next job.
How is Zarazua Painting registered as a business in North Carolina?
Zarazua Painting operates as a North Carolina corporation under the registered legal name Zarazua Painting, Inc. The company holds North Carolina business entity number 1056288, and its standing with the state is listed as Current and Active. That record connects the company name customers see to a formal corporate registration in North Carolina, which homeowners can confirm through the state business registry.
-Verification Sources: NC Secretary of State
How Zarazua Painting Was Evaluated
Every painting company listed on Chooz Painters is evaluated using our multi-step quality framework. We combine structured data analysis with human review to understand how Zarazua Painting performs across the key signals that matter most to property owners.
How the Chooz Score Works
The Chooz Score is a 100-point rating based on four core pillars:
- Platform reviews & ratings from sources such as Google, Facebook, Yelp, Angi, BBB, and others
- Review quality & engagement, including depth of customer feedback, photos, and how the company responds to reviews
- Website and digital presence, which helps indicate professionalism, transparency, and communication quality
- Business authority & operations, including years in business, licensing, insurance, and other operational standards
Each contractor is evaluated using the same framework nationwide, and the score reflects Zarazua Painting’s performance within its local market.
A Chooz Score represents real-world performance, verified signals, and human-reviewed context.
Chooz Score Award Levels
Scores are determined through more than 40 evaluation factors across our four pillars.
If you want a deeper explanation of how our scoring system works, you can view the full breakdown on our Chooz Scoring page.