Our Chooz Score evaluates 44 factors across reviews, digital presence, and business credentials. Here's what stands out for Zarazua Painting
Led by owner Juan Zarazua, this Durham-based contractor has built a solid presence in the Triangle area over more than a decade, expanding from residential painting into comprehensive renovation services. The company serves Chapel Hill, Hillsborough, Carrboro, Timberlake, and Pittsboro with dual expertise in painting and carpentry, meaning homeowners avoid juggling multiple contractors when projects reveal wood rot or structural damage.
Project managers Miriam and Alexander provide daily communication and frequent job site visits to maintain quality standards. The crew includes painters and carpenters like Cesar, Martin, Adan, and Miguel who appear consistently across projects, suggesting in-house employment rather than subcontractor arrangements. Reviews frequently highlight thorough surface protection, with one customer describing "four-layer floor protection" and another noting surfaces were "protected better than my own furniture."
The fully insured operation has built a strong referral network through word-of-mouth recommendations. Multiple clients return for second, third, even sixth projects, with relationships spanning over a decade. Services now include interior and exterior painting, cabinet refinishing, popcorn ceiling removal, deck building, tile installation, and complete bathroom remodels.
Updated: 04-06-2026
Project managers Miriam and Alexander maintain consistent contact throughout projects, often visiting sites daily. Customers mention receiving "morning confirmation texts before arrivals" and regular progress updates. One homeowner traveling during their project noted communication remained "seamless" even while out of town. This systematic approach keeps clients informed without requiring them to micromanage details.
-Review Snippet Sources: Google Reviews
Crews arrive promptly each morning, with multiple customers stating they "never had to wait or wonder about scheduling." Projects regularly finish ahead of quoted timelines rather than running over. One customer specifically praised Adan's team for "arriving promptly every day." The morning confirmation texts eliminate uncertainty about when work crews will appear.
-Review Snippet Sources: Google Reviews
The company routinely manages wood rot replacement, deck construction, and structural repairs alongside painting work. When crews discover rotten wood during projects, they provide options and complete repairs without requiring separate contractors. One customer noted they "seamlessly" integrated new wood with existing structures, while another mentioned unexpected rot repairs were handled with "offered options and replaced it seamlessly."
-Review Snippet Sources: Google Reviews
When Darla reported paint quality issues on Yelp, owner Juan responded with "Sorry to hear this is happening! Please reach out to directly and we will fix this right away!" providing direct contact information. After a scheduling mishap, the owner contacted the customer within minutes, leading them to update their review praising Juan for "ownership of their mistake and ability to put interactions at a higher priority than their google review ratings."
-Review Snippet Sources: Yelp, Google Reviews
Teams implement extensive protection measures before starting work. One customer described "four-layer floor protection" while another noted surfaces were "protected better than my own furniture." Crews clean thoroughly each evening, with multiple reviews mentioning homes being left "cleaner than when they started." Final walkthroughs catch even minor imperfections before customers notice them.
-Review Snippet Sources: Google Reviews
Owner Juan personally assists with color selection during estimate visits, helping homeowners think through design decisions. The company offers color consultation services to guide clients on how colors work with specific lighting conditions. One customer who used this service stated "I took advantage of the color consultation and was able to feel comfortable with the colors I was choosing."
-Review Snippet Sources: Google Reviews
Customers consistently describe pricing as reasonable and competitive. Estimates arrive quickly, often same-day after site visits. When project manager Miriam discovered a calculation error that would have benefited the company, one customer noted she was "fully honest with me on" the mistake and "remedied quickly." This demonstrates pricing integrity beyond just competitive rates.
-Review Snippet Sources: Google Reviews
Multiple clients hire Zarazua repeatedly over years. One customer used them for "four other projects (mudroom renovation, master bathroom renovation, backyard deck build, and painting our brick house)" stating every job showed "outstanding" quality. Another hired them "about a half dozen times over the last 10 years" for everything from painting to roof repair, continuing to call because they deliver "highest quality possible done on the schedule they promise."
-Review Snippet Sources: Google Reviews, Yelp
Updated: 04-07-2026