Socaz Painting
Updated: 11-04-2025
About Socaz Painting
From first contact to final walkthrough, Socaz Painting designs their process around customer transparency. When Raleigh area property owners call or submit an estimate request, owner Torrance DeLeon or team members like Chris Waite and Jeff Robinson respond within 24 hours on weekdays, often same-day for urgent projects. They schedule on-site consultations at customer convenience, spending time discussing project scope, addressing surface preparation needs, and explaining timeline expectations. Within 48 hours, customers receive detailed written estimates with itemized costs, projected start dates, and completion timelines. The company handles everything from single-room refreshes to complete exterior transformations across Wake and Durham counties.
During projects, crews arrive within scheduled windows, confirmed by morning communication from project managers like Ann Hume or Mike. Customers appreciate daily progress visibility and thorough cleanup practices. Reviews consistently mention punctuality, with Mary Slattery noting the team was "professional, excellent craftsmanship, and very kind" while Gary and Jane Smith describe how crews "arrived on time" and "completed the work in the originally provided timing." Lead painters like Noe, Fernando, and Ronnie handle job sites with attention to protecting surrounding areas.
After completion, the team conducts final walkthroughs and addresses any touch-ups immediately. The fully licensed and insured company, BBB Accredited with an A+ rating, covers projects from cabinet refinishing to commercial renovations. With over 200 five-star Google reviews and 23 years in business, Socaz Painting has built their reputation through customers who trust the transparent process enough to hire them for multiple projects over many years.
Updated: 11-04-2025
Q&A Based On What Customers Are Saying About Socaz Painting
Q: Does Socaz Painting really show up on time every day like reviews claim?
Multiple customers specifically mention punctuality. Mary Slattery notes the team was "professional, excellent craftsmanship, and very kind," while Gary and Jane Smith state crews "arrived on time" and stayed on schedule throughout their two-day project. Denise Lawson-Forbes describes how the team "started on time and completed the project on time even with the Christmas Holiday." Project managers send morning confirmations before arrival windows.
-Review Snippet Sources: Google Reviews
Q: How does Socaz Painting handle the mess and cleanup during projects?
Cleanup receives consistent praise across reviews. Michelle Masterson, a 15-year repeat customer, describes crews who "shows up on time, does extremely good work, and then leaves the place clean." Jayne Isbell calls the work "flawless" and notes satisfaction with how the "entire home turned out." Gary and Jane Smith mention the team "cleaned up and left our home in the same condition as when they arrived." Crews protect floors and furniture before starting work.
-Review Snippet Sources: Google Reviews
Q: What makes Socaz Painting different from other contractors according to customers?
Christian Williams researched extensively for almost a year before choosing Socaz. He explains they differentiated through "QUALITY, SERVICE and their PEOPLE," receiving promises about "a project manager, the same painting crew everyday, cleanup every single day, a hands on owner who visited daily." The review emphasizes "Promises made...Promises kept!" Owner Torrance DeLeon personally oversees operations and visits job sites throughout projects.
-Review Snippet Sources: Google Reviews
Q: How involved is the owner Torrance DeLeon in actual projects at Socaz Painting?
Torrance maintains active involvement throughout projects. David Hambridge notes "The owner was very involved with frequent visits to oversee" the work. Barbara Pearson specifically mentions "the owner of company actually came out to see the project and to see if any issues or concerns, which spoke volume to me." Christian Williams describes Torrance as a "hands on owner who visited daily and personally oversaw the whole operation."
-Review Snippet Sources: Google Reviews
Q: Does Socaz Painting handle complex projects like popcorn ceiling removal well?
The company tackles specialized projects including popcorn ceiling removal. Jamey Batts hired them for "popcorn ceiling replacement and painting" in an 850 square foot condominium, stating the crew did "an excellent job in their prep, painting, and cleanup." One negative review from Chad Gray mentions popcorn removal results were mixed, with some rooms okay but quality suffering due to rushed timelines. The company responded professionally offering to review concerns directly.
-Review Snippet Sources: Google Reviews
Q: How does Socaz Painting respond when customers aren't satisfied?
The company addresses issues professionally. When Chad Gray expressed dissatisfaction with ceiling work, General Manager Jeff Robinson responded within days, stating "we strive to deliver high-quality work and clear communication on every project" and invited direct contact to "make things right." The one-star BBB review about a forgotten client received no public response, but the company maintains an A+ BBB rating suggesting most concerns get resolved privately.
-Review Snippet Sources: Google Reviews, BBB
Q: What project sizes does Socaz Painting typically handle?
Projects range from single-room updates to comprehensive property transformations. Marilyn Brush hired them for "several rooms in her home painted" while Christian Williams used them for their "main house, pool house and children's playhouse." V Smith notes using them "for several smaller projects in the past" before the "larger project to paint the home's exterior (changing colors)." The company handles both residential and commercial properties across Wake and Durham counties.
-Review Snippet Sources: Google Reviews
Q: How long do Socaz Painting projects typically take from start to finish?
Timeline accuracy receives frequent mention. Gary and Jane Smith state the team "completed the work in the originally provided timing" over two days. Barbara Pearson notes "Timelines were met once project got started." However, Chad Gray experienced significant delays, with his project taking much longer than the agreed timeline, though this appears to be an outlier. Most reviews emphasize on-time or ahead-of-schedule completion.
-Review Snippet Sources: Google Reviews