Matrix Painting Inc.
Updated: 11-11-2025
About Matrix Painting Inc.
Since 2007, Matrix Painting Inc. has built an exceptional reputation serving Raleigh's diverse architectural landscape, from century-old historic properties in Boylan Heights to modern developments across the Triangle. Owner Ryan Critoria and his team have earned over 100 five-star Google reviews and an A+ BBB rating through consistent execution and genuine customer care. The fully bonded and insured company specializes in both residential and commercial painting with particular expertise in historic property restoration, cabinet refinishing, and complex carpentry repairs.
What distinguishes Matrix Painting Inc. is their thoroughness in preparation and communication. Customers consistently mention crews who protect floors with multiple layers, clean work sites daily, and leave properties in better condition than found. Ryan personally handles estimates and color consultations, often identifying wall issues other contractors missed. His team tackles projects ranging from single-room refreshes to complete exterior transformations, including intricate work on historic homes requiring special approval processes. Reviews frequently highlight their ability to match unknown paint colors, handle unexpected discoveries without change orders, and maintain daily communication through the project lifecycle.
The company serves Raleigh, Cary, Apex, Durham, Holly Springs, Chapel Hill, Wake Forest, Fuquay-Varina, Knightdale, and Garner with a two-year satisfaction guarantee on all work. Their approach combines technical skill with reliability, completing projects on or ahead of schedule while maintaining accessibility throughout. From handling delicate historic restorations to managing occupied-home interior painting with minimal disruption, Matrix Painting Inc. has become the contractor homeowners call repeatedly and recommend confidently.
Updated: 11-11-2025
Q&A Based On What Customers Are Saying About Matrix Painting Inc.
Q: Does Matrix Painting Inc. really show up on time and stick to schedules?
Multiple reviews emphasize punctuality as a defining characteristic. Barbara notes crews "showed up on time and did a very good job of cleaning up when they were finished," while Kathy describes how the crew "came in first morning and each of five immediately started on preassigned tasks." Rush Beam mentions they "cleaned up well every single day and made sure everything was 100% done and satisfactory upon completion." Ryan provides one-week advance notice before projects start, and crews arrive within promised windows throughout multi-day projects.
-Review Snippet Sources: Google Reviews
Q: How does Matrix Painting Inc. handle the protective measures that keep homes clean during painting?
Customers consistently praise the protection systems Matrix implements. Anna Kirkland Smith specifically mentions "the crew put down fresh plastic protection for the exterior ground every day, and everyday left a clean worksite." Laura Mancini describes how "they made sure to use drop clothes and plastic everywhere, moved large furniture themselves," and notes they "reset our rooms and took down the plastic and drop cloths so our house was functional that night" between work days. Multiple reviews reference four-layer floor protection and careful furniture handling.
-Review Snippet Sources: Google Reviews
Q: What makes Matrix Painting Inc.'s color consultation service valuable?
Ryan's color expertise prevents costly mistakes. Laura Mancini explains "he gives a free color consultation which we needed because even though the paint chips looked different, with his knowledge with lighting and shadows, he knew they would end up looking too similar for our liking." Sarah mentions how crews "matched paint colors we didn't even know the names of" during her project. Meredith recalls when Ryan "recommended I choose a different shade of door color to achieve my result (Wolfpack red) because the light from the front of the house would affect how the color appeared. He was 100% correct."
-Review Snippet Sources: Google Reviews
Q: Does Matrix Painting Inc. actually handle carpentry and repairs beyond just painting?
The company regularly addresses structural issues discovered during projects. Greyson describes "light carpentry on my columns but once they got into the wood rot it turned into a bigger project than anticipated and still didn't require a change order." Kelly notes "they did all the carpentry repair and did a meticulous job on the painting." Rush Beam mentions "they accidentally broke a window and put it back better than originally installed!" Kim Darroch's project included "rescreening our back porch, replacing porch stairs, and building new basement doors" alongside the painting work.
-Review Snippet Sources: Google Reviews
Q: Why do customers mention Matrix Painting Inc. works well with historic homes?
Multiple reviews highlight their experience with historic properties requiring special care. Kim states "Ryan, the owner, was a pleasure to work with and very knowledgeable about historic homes," noting the extensive restoration work beyond painting. Jason McKenzie mentions "we live in a historic home and they were very respectful of the process to gain approval for the job." Louis Stamm describes working on a "historical district home" where Matrix handled everything from basement water damage to iron railing refinishing with appropriate period-sensitive techniques.
-Review Snippet Sources: Google Reviews
Q: How does Matrix Painting Inc. communicate throughout projects?
Ryan maintains constant contact from estimate through completion. Dawn Shaw praises "excellent communication regarding project not only prior to the start but during through completion." Joshua Horn notes "communication was continuous throughout" and "any concerns were addressed promptly." Dan describes "Ryan was especially knowledgeable and made the paint consultation process smooth and stress-free." Mike Jacob mentions "Ryan was available to answer all our questions and offered some recommendations." Customers receive updates on timing, discoveries, and project status throughout.
-Review Snippet Sources: Google Reviews
Q: What happened with Matrix Painting Inc.'s approach to fixing issues after completion?
The company demonstrates accountability beyond project completion. Laura Mancini describes "after the second day, my husband noticed some paint drops on the mantle above our fireplace and even after we paid Ryan, he had a crew member come out the very next day to touch up that spot." Jessica Rose mentions "once they were finished, I noticed a few wall blemishes needing a touch-up, and Ryan was quick to schedule that work as well, and everything was perfect!" The two-year guarantee provides long-term reassurance.
-Review Snippet Sources: Google Reviews
Q: Does Matrix Painting Inc. handle occupied homes without disrupting daily life?
Sarah emphasizes "they protected our space so we could keep living in the house during the project" while managing both interior and exterior work simultaneously. Kathy notes the crew "finished the interior walls and baseboards of our entire house in 3 days" with minimal disruption. Laura Mancini describes "as a family who are still unpacking and settling in, that quick time was very appreciated!" Multiple reviews mention no loud music, respectful crews, and maintaining home functionality between work days.
-Review Snippet Sources: Google Reviews