Our Chooz Score evaluates 44 factors across reviews, digital presence, and business credentials. Here's what stands out for A Touch of Color Painting & General Contracting LLC
When Kelsey Loose noticed A Touch of Color working on a neighbor's property, she approached owner Courtney about future exterior painting. Within hours, what started as casual conversation turned into immediate project approval. This ability to inspire trust quickly defines how Courtney operates his painting business, recognizing that behind every home project is a family looking for someone reliable who won't disappear mid-job or add unexpected charges.
That rapid trust-building represents typical execution. Owner Courtney and crew leaders like Emilio, Alex, and Ramon have built over 150 five-star Google reviews through consistent practices. Daily site visits from Courtney checking work quality, detailed itemized estimates showing costs for each component, addressing discovered rot or damage during prep without scheduling delays. From their Knotty Pine Lane location in Raleigh, they handle everything from single-room repaints to complete exterior transformations with siding replacement. Customers repeatedly mention electronic contracts offering credit card payment and Courtney's practice of personally conducting final walkthroughs to identify issues before customers notice them.
The 4.9-star average reflects neighborhood referral-driven growth. Customers like Matt Brawner hire them for exterior painting, then immediately book interior work because professionalism exceeded expectations. It captures a contractor who provides written warranties and consistently delivers reliability that turns first-time customers into repeat clients over 12-year spans.
Updated: 04-06-2026
Daily cleanup receives consistent praise. Anna Leblond describes "respect for my home, and cleanliness that I cannot imagine ever painting another wall myself!" Joe mentions they did "an excellent job protecting our deck, brick, and other surfaces." Karen McKenzie notes dumpsters keeping landscapes clean and large magnets extracting screws and nails. Teresa Hardbower states crews "cleaned up thoroughly at the end of each day." This attention prevents debris accumulation throughout multi-week projects.
-Review Snippet Sources: Google Reviews
Customers consistently praise the detailed electronic estimates. Martha Owen notes receiving an "itemized quote back to us within 24 hours" after Courtney photographed her home. Dennis describes it as "the best I have ever seen" with breakdowns showing costs for each component. Mark Myers mentions the quote was "the most detailed we received and allowed us to easily evaluate various options." This transparency lets customers understand exactly what they're paying for before signing contracts.
-Review Snippet Sources: Google Reviews
Reviews suggest competitive but fair pricing reflecting quality materials. Andy Whiteman states "The price was better than the other bids I received." Gary Meares notes after getting eight estimates, Courtney's stood out. Scott Morford describes the price as "totally reasonable and provides excellent value." Teresa Combs mentions "competitive prices." Customers indicate they're not choosing the cheapest option but rather the best value considering material quality and workmanship.
-Review Snippet Sources: Google Reviews
Emilio leads painting crews with attention to detail. Gina Durante gives "a shout out also to Emilio and his crew as they paid attention to every little detail." Alex handles carpentry work, with M. Baldwin noting crews were "very skilled at their craft and hard-working especially Alex." Ramon appears in deck construction reviews. Multiple customers mention professional behavior, punctuality, and thorough cleanup from all crew members across different project types.
-Review Snippet Sources: Google Reviews
Courtney visits job sites daily according to multiple reviews. Mark Myers states Courtney "stopped by and kept in touch throughout the process," while Philippe Sabourin mentions "Courtney's thoroughness during the walk through." Rick Wright notes his presence overseeing work, and Mary win describes how "Courtney kept us informed of progress and completion timelines." This hands-on approach differs from contractors who disappear after contract signing. Courtney personally trains crews and handles final inspections.
-Review Snippet Sources: Google Reviews
The company addresses hidden issues during work rather than scheduling callbacks. William Formyduval mentions they handled "thinking through long-term solutions to prevent the problem from happening again." M. Baldwin notes that after paying the final bill, "I noticed a couple issues. I notified Courtney, and his team rectified the problems!" Chris InNC describes discovering areas needing attention during the walk-through that were "easily addressed and taken care of." Courtney finds additional items customers miss during inspections.
-Review Snippet Sources: Google Reviews
One Facebook reviewer (Davis Long) posted a negative comment in July 2023 directing readers to see his wife's review. The review received no response visible on the platform. With only this single documented complaint against over 150 positive Google reviews, the company maintains an overwhelmingly positive reputation. The isolated nature and lack of detail in the Facebook post makes it difficult to assess the specific concerns raised.
-Review Snippet Sources: Facebook
Long-term relationships appear throughout reviews. Ann Marie Colucci mentions "continued support over the past 12 years" with three interior painting projects. Shaun Nicholson hired them in 2012, then again "over 12 years" later, stating Courtney "took the time to re-earn my business as if it was the first time." Matt Brawner completed exterior work then interior a year later. Mary hired them twice. This pattern reflects consistent quality maintaining customer confidence across decades.
-Review Snippet Sources: Google Reviews
Updated: 04-07-2026