Best Painters in Guthrie, NC - Chooz Score Ranked

Why Customers Choose Johnson Painting Co. & More

Easy to Reach, Quick to Respond

Owner Joel Johnson personally answers calls and responds to virtually every review with specific details about the project and customer. The Chooz Score's review response quality component reflects how the owner handles feedback: personalized replies, not copy-paste responses. This responsiveness extends throughout the actual service experience:

• Same-day estimates are common, with Joel often meeting customers the next morning after an evening call
• Crew members like Travis provide step-by-step explanations during projects
• Joel answered a call at 10:30 PM for an emergency repair and started work the next day

"We had need for an emergency repair on our home. I called late in the evening and spoke directly to Mr Johnson. Joel made arrangements to meet us the following day for an estimate and schedule. Mr Johnson did far more than that. He started the repair on the spot." - S K., Google Review

A Reputation Built Over Time

The last time we conducted our Chooz Score analysis, Johnson Painting Co. & More had over 240 Google reviews with a 4.9-star rating. This company earned a Chooz Score of 82.8%, with strong performance across multiple platforms:

• A+ rating with the Better Business Bureau, accredited since 2015
• 100% recommended on Facebook with over 30 recommendations
• Over 35 years in business serving the Triad area of North Carolina

"Joel and his team did a fantastic job. Punctual, high quality work, pressure washing and paint, they go above and beyond and make sure you're happy with everything." - Jim L., Google Review

Customers Keep Coming Back

If you're looking for a painter you can call for years to come, this company has built serious loyalty. High marks on the Chooz Score's customer retention indicators: multiple reviewers mention returning for second, third, or even fourth projects:

• One customer describes using Johnson Painting for "every painting issue" over multiple years, including interior work, mirror installation, and lighting
• Word-of-mouth referrals and family recommendations are a recurring theme in reviews

"This company was recommended to us by a friend and we have used them four times now. They respond very quickly to your requests, have great communication with you regarding the project and accomplish it with excellence." - Becky B., Google Review

Questions to Ask Johnson Painting Co. & More

Follow-through on touch-ups and corrections

One review mentioned that after paying in full for a skylight removal and ceiling repair, the finished drywall work wasn't blended smoothly and the owner didn't return to inspect the final result. While the owner responded and committed to making it right, it's worth clarifying expectations upfront. Ask them directly: "If I'm not satisfied with how something looks after the job is done, what's your process for coming back to make corrections?"

"The drywall patch was not joined to the ceiling smoothly, so that area of the ceiling is clearly visible and unattractive. Unfortunately, even though not happy with the work, we paid in full with the understanding that acceptable repairs would be made, but Mr. Johnson never came back to look at the final appearance." - Robert M., Google Review