Johnson Painting Co. & More
Updated: 11-07-2025
About Johnson Painting Co. & More
Joel and his son Aaron have built a business with over 200 five-star Google reviews and a 4.9 rating through consistent practices and quality painting. Joel answering emergency calls at 10:30 PM and starting repairs on the spot, Aaron coordinating daily photo updates showing exactly which rooms got completed, Travis texting progress reports and covering floors with four-layer protection before touching a brush. Reviews mention crews arriving within scheduled windows every single day, thorough surface preparation including pressure washing before exterior work, and final walkthroughs where Joel points out even minor touch-ups before customers notice.
When Steve and Kim needed emergency drywall repair after water damage with their home going on the market that weekend, Johnson Painting Co. & More didn't just accommodate the timeline. Joel answered the phone late evening, met them next morning for an estimate, then started the repair immediately and completed everything the following day. The paint matched perfectly and the work exceeded expectations. Two months later when they needed additional touch-ups, the team returned promptly at no extra charge.
Projects range from single-room interior refreshes starting around $800 to complete exterior transformations requiring multi-week schedules across Kernersville, Winston-Salem, High Point, and Greensboro. Customers mention Frank's exceptional ceiling repair skills on difficult popcorn removal jobs, Aaron's detailed attention to trim work and door alignment, and Joel's practice of personally guiding color selection while his fully licensed and insured team handles everything from cabinet refinishing to pressure washing. The father-and-son operation, BBB accredited with an A+ rating, maintains their Kernersville workshop while covering the greater Triad area within a 30-mile radius, building repeat business through customers who hire them once then immediately book additional projects.
Updated: 11-07-2025
Q&A Based On What Customers Are Saying About Johnson Painting Co. & More
Q: Does Johnson Painting Co. & More actually respond quickly to service requests?
Multiple customers describe remarkably fast response times. Steve called "late in the evening" and Joel answered personally, then "made arrangements to meet us the following day." Jeff Hensley notes they "responded to my request quickly and completed the job even quicker." Stephanie mentions Joel "called us within a couple of hours" after initial contact. The pattern shows same-day or next-day response consistently.
-Review Snippet Sources: Google Reviews
Q: How does Johnson Painting Co. & More handle popcorn ceiling removal projects?
Reviews consistently praise ceiling work quality. Donna Haynes describes how the crew handled water damage and cracking, noting "they were able to see this and applied an oil base paint" when latex didn't cover properly. Alex Jones shows before-and-after photos of their "upstairs transformation" with complete texture removal. Multiple customers mention the labor-intensive nature but express being "over the moon thrilled" with smooth, modern results.
-Review Snippet Sources: Google Reviews
Q: What makes Johnson Painting Co. & More's preparation and cleanup practices different?
Customers repeatedly emphasize protection systems and thoroughness. Reviews mention "four-layer floor protection" on every project and surfaces "protected better than my own furniture." Victoria Ogan notes they left her garage "cleaner when they left, than it was when they started." Jean Hudspeth describes "thorough, conscientious, neat and particular about their work" with attention to covering furniture, floors, and equipment before beginning.
-Review Snippet Sources: Google Reviews
Q: Does Johnson Painting Co. & More work on commercial projects?
William Coan hired them for his commercial building exterior, praising their professionalism and "great job cleaning up afterwards." Trevor L. describes painting their "big commercial building" and notes they "exceeded all of our expectations" while finishing "before the date we expected." The crew handles both residential homes and commercial facilities throughout the Triad, maintaining the same quality standards regardless of project scale.
-Review Snippet Sources: Google Reviews
Q: How does Johnson Painting Co. & More handle scheduling and project timelines?
Reviews emphasize punctuality and efficiency. Abbi Satter notes her entryway, living room, and bedroom project "started on a Wednesday morning and finished Friday afternoon by 3pm." Multiple customers mention crews showing up on time daily. Kelly Creed describes receiving "updates because I wasn't currently living in my home" with the job completed "within two days." Joel's team consistently meets or beats estimated completion dates.
-Review Snippet Sources: Google Reviews
Q: What happened with the negative review about Johnson Painting Co. & More not providing an estimate?
Nathan Rider's 2-star review stems from not receiving an estimate, not actual work quality. Joel's response clarifies the situation involved a customer pursuing legal action against a previous contractor, and Johnson Painting Co. & More's policy avoids involvement in ongoing legal disputes. The response demonstrates professional boundaries while acknowledging the communication delay. This represents the only significant negative feedback among over 200 reviews.
-Review Snippet Sources: Google Reviews
Q: How involved is owner Joel Johnson in actual project work at Johnson Painting Co. & More?
Reviews show exceptional owner involvement. Joel personally handles color consultations, conducts estimates, and works alongside crews. Jean Hudspeth notes "Joel, the owner, responded quickly" and provided detailed written estimates same night. S K describes Joel starting emergency repairs "on the spot" rather than just estimating. Multiple reviews mention Joel performing final walkthroughs personally and even grilling steaks for his crew during projects.
-Review Snippet Sources: Google Reviews
Q: Does Johnson Painting Co. & More use subcontractors or in-house employees?
Reviews clearly indicate family-based in-house crews. The business operates with Joel (owner), Aaron (son), and a small core team including Travis, Frank, Jose, and Mike mentioned by name across reviews. Jean Hudspeth identifies "Aaron and Frank" specifically, while Alena Perry praises "Travis was the best; very good with details." This father-son operation maintains consistent crew members rather than rotating subcontractors.
-Review Snippet Sources: Google Reviews