Johnson Painting Co. & More
Chooz Score Insights
At the time of our analysis, Johnson Painting Co. & More carried a Chooz Score of 89.6%. It has painted in Kernersville for what the owner describes as roughly four decades and holds Better Business Bureau accreditation. The business is owner-run by Joel Johnson, whose son Aaron works on the crew, and it serves Kernersville and the surrounding Triad area with an in-house team.
Across the platforms where it maintains a profile, the company held over 250 Google reviews with a 4.9-star rating, along with 4.5 stars on Yelp and 100% recommended on Facebook across over 30 reviews. A review count this high is unusual for a local painting company, and the 4.9-star average holds across it.
Across the reviews we analyzed, a few patterns stand out. Owner Joel Johnson is named throughout, scoping estimates himself and often coming out the same day a customer called. The same painters recur across the reviews we read, with Jose, Travis, and Aaron, the owner's son, named repeatedly and often requested by name, consistent with a directly employed crew. We found at least ten reviewers describing repeat projects or referrals. One topic a customer may want to raise is how jobs are staffed when several run at once, which the guidance below covers.
"Joel the owner is a very honorable person and Jose was very meticulous in his painting." - Cathy B., Google Review
Advice For Future Customers
Reviewers who describe the smoothest projects had Joel scope the work in person and walk the finished job before sign-off, so it is worth asking him to handle the estimate and the final walkthrough. One reviewer describes a painter being pulled to another site mid-project and the final day running late when jobs overlapped. If your timing is tight, it is worth confirming up front that your crew stays dedicated to your job start to finish. Ask them directly: "When you have several jobs running, will the same crew stay on mine until it is finished?"
"One of the painters was pulled off our job to go to another job and things went downhill from there. Apparently other jobs had been scheduled or over-booked and the painters were understaffed." - Betty M., Google Review
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Additional Questions Answered
What kind of popcorn ceiling work does Johnson Painting handle for homeowners?
Johnson Painting removes dated textured and popcorn ceilings, then repairs and repaints for a smooth finish. It is one of the jobs the crew is asked for most often across the Triad. Charles Chafee described "the removal of some very stubborn popcorn ceiling" on his home, and Karen Light said afterward that "The price was fair and the finished ceilings look great". Both point to careful prep and a clean result.
How does Johnson Painting handle exterior repaints on long neglected houses?
Johnson Painting takes on tired, weather-worn exteriors and brings them back with prep, repair, and fresh color. Older homes are a regular part of the work. A Better Business Bureau reviewer named Fletcher credited the crew with "a superb job on the exterior of our home that had not been painted in 20 years". Cathy Hendley put a bigger transformation simply, saying they "Took my dream and made it a reality".
How quickly does Johnson Painting respond when someone needs an estimate?
Johnson Painting is known for fast responses, with estimates and starts that often happen within a day. Owner Joel Johnson frequently handles the first call himself. Sam Helmick recalled that he "came out the same day I called and was back out the next day to paint two rooms". S K remembered an evening call for an urgent repair, noting "I called late in the evening and spoke directly to Mr Johnson", and help arrived quickly.
Does Johnson Painting stand behind its work after a job is finished?
Yes, Johnson Painting comes back to make things right when a homeowner raises a concern. Standing behind a finish matters to the crew even months later. Shannon Jackson noticed trim paint pulling after several months and said "He responded back right away and said he would make it right", with the repair handled soon after. That willingness to return is a steady theme in the reviews and part of why customers call again.
What does Johnson Painting do with cabinets, built ins, and furniture?
Johnson Painting refinishes cabinets, built-ins, and furniture with the extra prep those surfaces need for a durable, smooth coat. The detail work shows in the reviews. Jean Hudspeth had a complex room done and noted "My custom builtins needed to be sanded and painted", adding that painters Aaron and Frank were thorough and attentive. Careful sanding, adhesion, and a clean finish are what set this kind of refinishing apart from a standard wall repaint.
How does Johnson Painting keep homeowners informed during a project?
Johnson Painting keeps steady contact from the estimate through the final walk-through, which homeowners notice. Clear updates matter most when a client cannot be on site. Kyle Barnes said "I had constant and clear communication with both Travis and the owner" on his project. Kelly Jo, writing on Facebook while away from home, appreciated that "They painted my downstairs area within two days and did great work" and kept her posted throughout.
Is Johnson Painting careful about cleanup and respecting the home?
Yes, Johnson Painting protects the space and leaves it tidy, which comes up again and again in feedback. Neatness is treated as part of the job, not an afterthought. Lisa Warren wrote that "Attention was paid to the smallest details" in her home. Victoria Ogan went further about her garage renewal, saying "everything was cleaner when they left, than it was when they started". That care for the property earns repeat calls.
Do customers hire Johnson Painting more than once over the years?
Yes, many homeowners return to Johnson Painting for project after project. Repeat business runs through the reviews across platforms. A Yelp reviewer, J. G., wrote "We've used Johnson Painting and More for many years" across four separate visits. Becky Brown echoed the pattern on Google, noting "we have use them four times now". Long relationships like these say more about trust than any single job could on its own.
How Johnson Painting Co. & More Was Evaluated
Every painting company listed on Chooz Painters is evaluated using our multi-step quality framework. We combine structured data analysis with human review to understand how Johnson Painting Co. & More performs across the key signals that matter most to property owners.
How the Chooz Score Works
The Chooz Score is a 100-point rating based on four core pillars:
- Platform reviews & ratings from sources such as Google, Facebook, Yelp, Angi, BBB, and others
- Review quality & engagement, including depth of customer feedback, photos, and how the company responds to reviews
- Website and digital presence, which helps indicate professionalism, transparency, and communication quality
- Business authority & operations, including years in business, licensing, insurance, and other operational standards
Each contractor is evaluated using the same framework nationwide, and the score reflects Johnson Painting Co. & More’s performance within its local market.
A Chooz Score represents real-world performance, verified signals, and human-reviewed context.
Chooz Score Award Levels
Scores are determined through more than 40 evaluation factors across our four pillars.
If you want a deeper explanation of how our scoring system works, you can view the full breakdown on our Chooz Scoring page.
