The numbers do a lot of the talking here. When we last ran our Chooz Score analysis, this CertaPro location carried over 275 Google reviews with a 4.9-star rating, plus 98% recommended on Facebook, and the business earned a Chooz Score of 87.9%. A 4.9 across a handful of reviews is easy. A 4.9 across nearly three hundred is a pattern, and the Chooz Score's cross-platform analysis found those high marks holding steady across Google, Facebook, and Yelp rather than on one site alone.
This is also a location that's busy right now, with fresh reviews landing most weeks instead of a wall of old ones. It has been accredited with the Better Business Bureau since 2013, which lines up with everything else the ratings show.
"I have been thru quite a few remodeling projects before but this one was, by far, the best and most professional experience with a project that I have had." - Beverly R., Google Review
What sets a big-brand painter apart from a guy with a ladder is usually the paperwork, and CertaPro's holds up. The company states it's licensed and insured, and as a national franchise location its coverage runs through the franchise system. In North Carolina, the state only requires a general-contractor license for projects of $40,000 or more, and our analysis found no adverse licensing record for this location with the state board. The crews are also EPA Lead-Safe certified, the federal credential required for firms disturbing paint in homes built before 1978, and the company warranties its work in writing.
Michael Bywaletz went with them for exactly that reason. He had CertaPro repaint the body of his two-story house, fading Hardie board and all, and after collecting three estimates he picked them because they came in best on both price and warranty.
"We had received 3 estimates and they were the best out of the 3 and had a better warranty." - Michael B., Google Review
Some painters you call once. This is a name that's been around long enough to paint the same neighborhoods twice. One customer mentions CertaPro painting their house 18 years ago and calling them back for more, and an HOA community manager describes leaning on them for over a decade, from townhome repaints down to street sign poles.
The work runs civic too. When the local Council Chambers needed painting, CertaPro finished it in a day and a half and came back to make sure it was right. Off the clock, the location runs a Paint It Pink fundraiser for breast cancer research and holds memberships with the Gaston and Cabarrus regional chambers of commerce. This is a business woven into the towns it serves, not a crew passing through.
"This company is great. Painted the Council Chambers in 1 day & 1/2..& came back to make sure it was done correctly." - Candace F., Google Review
Across nearly 300 reviews, the rare misses tend to share a shape. On a few larger or multi-day projects, a customer had to point out touch-ups or stay on top of the crew to get everything right, and on one Facebook review raising concerns the company didn't reply. Most of these got resolved, and CertaPro reassigned crews or redid work in several cases, so it's less a red flag than a smart thing to lock down before a big job. Ask them directly, "Who's my project manager, and will we walk the finished job together before it's closed out?"
"First of all they left about 40 to 50 air bubbles. I had to follow these people around after many mistakes many!" - Rebecca C., Facebook Review (no owner reply)
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Get StartedFREE SERVICEThe reviews do the heavy lifting here. The last time we ran our Chooz Score analysis, Color World Painting Charlotte held over 90 Google reviews with a 4.8-star rating, and fresh five-star write-ups were still landing in July of 2026. The Chooz Score's recent activity weighting confirms the crew is booking work right now, not coasting on old praise. The company is also Accredited with the Better Business Bureau.
Staying power backs up the volume. Reviewers reach back years, and one even joked she'd call again in six years for the next repaint. Registered as a North Carolina business and painting across Concord and the greater Charlotte area since 2019, Color World earned a Chooz Score of 82.7%.
"After reading many favorable online reviews regarding Color World Painting of North Charlotte, I decided to contact this company." - Bette K., Google Review
Crews like Carlos, Wilson, and Ray get called out by name, over and over. Read through the reviews and the same leads keep surfacing. Carlos and his crew show up review after review, praised as thorough, communicative, and fast. Wilson gets his own fans. So do Ray, Stephen, Elias, and owner Derek Burns, who many reviewers work with directly. Linda Shelden liked Carlos so much she started sending him to her friends.
That consistency shows up in the work. Wesley Keville's crew, led by Wilson, painted his 3,600-square-foot house in two days and left the site clean. Same crews, same standard, whether it's a single room or a whole house. When customers ask for a specific lead by name on a return visit, that's usually a sign the teams aren't rotating strangers through your home.
"Wilson and his crew were fantastic. Kept the site clean, showed up as expected, were quick and extremely good. They did out 3,600 sq foot house in two days and it looks amazing!" - Wesley K., Google Review
What sets Color World apart from a lot of painters is that the work comes with a written promise. Every job carries a named $5,000 Guarantee, and exterior work is backed by a two-year warranty. That's not a vague we'll-make-it-right handshake, it's a stated program, which matters most on the day something isn't perfect.
You can see the same posture in how the owner handles the rare complaint. Color World scored well on the Chooz Score's negative review resolution component, and it shows. When two customers left one-star reviews, Derek Burns replied to both by name, shared his direct email, and asked to make it right rather than argue. For a homeowner weighing who to trust with an expensive job, that willingness to stand behind the work counts for a lot.
"Before sending the final invoice, Derek called to check to see if I had any issues and if I was pleased with the paint job." - Dierdre P., Google Review
100% Recommended (3 Reviews)
Every painter listed on this page has been evaluated using the Chooz multi-step quality process. We combine data analysis with human review to identify companies that consistently deliver strong results for property owners in Richfield, NC.
The Chooz Score is a 100-point rating built on platform reviews, review quality and engagement, website and digital presence, and business authority and operations. We use the same scoring framework nationwide while evaluating each contractor's performance specifically within Richfield, NC.