At the time we analyzed DIP Coatings, the company held over 40 Google reviews with a 5.0-star rating, along with 5.0 stars on Angi across over 10 reviews and 100% recommended on Facebook. The five-star rating holds across both Google and Angi, where the review counts are large enough to carry weight, rather than resting on a single profile.
The company earned a Chooz Score of 90.3%. DIP Coatings has operated in the Troutman area since 2008 and is registered in North Carolina as Business Entity No. 1756375. Alongside interior and exterior painting, the company handles epoxy floor coatings and other specialty coatings, and its site states that it is fully insured.
The reviews we analyzed cluster around a few themes. Owner Derek Milos is named in most of the reviews we analyzed, and reviewers repeatedly describe an upfront walkthrough with a clear assessment and transparent pricing before work begins, carried out by the same in-house crew across projects. Interior painting is the most common project, with exterior work, wood staining, drywall and damage repair, and epoxy floor coatings also recurring, and a few reviewers describe larger restoration jobs such as a 125-year-old mill house and columns on a century-old building. Careful surface preparation and daily cleanup come up often. Several reviewers are real estate professionals who describe referring the company to clients preparing a home for sale. Repeat use shows up as well, with at least five reviewers describing a second project, one of them returning after four years. The owner replies to most reviews, and none of the reviews we analyzed fell below five stars or noted a problem.
"Derek's professionalism stood out immediately — he provided clear expectations, transparent pricing, and thoughtful recommendations during the walk-through, which set the tone for a smooth project." - Naveen K., Google Review
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Get StartedFREE SERVICEAt the time of our analysis, Norby Painting held over 90 Google reviews with a 4.9-star rating, along with a 5.0-star rating on Yelp and 100% recommended on Facebook, though the Yelp and Facebook figures each rest on a single review. Almost all of the company's review volume sits on Google, where the 4.9 average holds across dozens of entries.
The company earned a Chooz Score of 85.5%. It has operated as a registered North Carolina business for 14 years, and it remains family-run, with Dave and Michelle Norby as owners and Jacob Norby handling scheduling and job oversight. Its work spans the Charlotte metro area and covers residential interior and exterior painting, cabinet refinishing, siding, and deck work.
Across the reviews we analyzed, all of them on Google, several patterns recur. Family members appear in defined roles, with Michelle handling estimates and color selection, Jacob managing scheduling and inspections, and Dave Norby named as owner. Crew leads such as Elvin and Alex recur by name across reviews from unrelated customers, and at least ten reviewers describe hiring the company again, a pattern consistent with a stable in-house crew rather than rotating subcontractors. Interior and exterior projects both come up often, and cabinet refinishing is mentioned repeatedly. The owner replies to reviews individually throughout the sample, including the one critical review it contains. That review concerns responsiveness during the estimate stage, which we cover below.
"We have had them paint every inch of our home both interior and exterior as well as kitchen cabinets. Michelle, Dave, and their entire crew (who has been the same for each job) have been wonderful and the work itself is flawless." - Lisa G., Google Review
One detailed review describes an estimate that was promised and never delivered on a large job, with the reviewer reporting that only a negative review prompted a response. The company replied and acknowledged it should have communicated the timeline more clearly, so it is worth confirming how responsiveness works at the quote stage before you commit. Ask them directly: "What is your typical turnaround on an estimate, and how will you keep me updated if the timeline slips?"
"Never got back to me about an estimate as promised. It is also difficult to get in touch with the owner, Dave." - Myke B., Google Review
Multiple reviews mention repeat business and long-term relationships spanning 5, 9-10, and even 16 years. High marks on the Chooz Score's customer retention indicators: reviewers consistently describe Rivera Painting as their "go-to" for every project:
"I've used Rivera painting for approximately 5 years on four different residential projects. Jamie is always quick to respond to my requests. He does a good job of coordinating his crews and is always agreeable to complete the work to my complete satisfaction." - Michael M., Google Review
The last time we conducted our Chooz Score analysis, Rivera Painting Inc had over 50 Google reviews with a 4.8-star rating. This company earned a Chooz Score of 85.6%. With 28 years in business serving the Charlotte area, they've built a track record that speaks for itself:
"Mr. Rivera and his crew completed our ceiling repair and refinishing after we had a complete replumbing job in our home. 5 stars to Rivera Painting Inc. Completely satisfied with their work start to finish." - Mike J., Google Review
Customers consistently mention the same thing: Rivera crews leave spaces clean and free of paint splatters. The attention to protecting floors and cleaning up after each job comes up repeatedly in reviews:
"Rivera Painting does good work, we have used his services many times. Never leaves a mess behind or any paint splatters on the floor. Very good at communicating as well!" - Sawyer S., Google Review
One customer reported disappointment with interior paint quality on walls and trim, noting bleed-through and touch-up issues. The owner responded professionally and acknowledged the feedback. For detailed interior work, ask directly: "Can you walk me through your prep process for walls and trim, and what does your touch-up policy look like if I'm not satisfied?"
"We paid to have our interior walls and trim painted. You can see bleed through in the wall color and it seemed as though the trim was touched up and not completely done with a fresh coat." - Valerie F., Google Review
At the time of our analysis, 360° Painting of Lake Norman held over 80 Google reviews with a 4.9-star rating, along with 94% recommended on Facebook across over 10 reviews and a single 2.0-star review on Yelp. Nearly all of the company's rating volume sits on Google and Facebook, where the scores align closely, while the Yelp profile rests on one review rather than an established rating.
The company earned a Chooz Score of 82.9%. It operates as a local franchise of the national 360° Painting brand, owned and operated by William Abbey, and serves Lake Norman and the greater Charlotte area across more than 50 listed cities and ZIP codes. The company advertises free estimates and a two-year warranty on its work. North Carolina requires a general contractor license only for projects of $30,000 or more, so residential painting below that threshold does not call for a state license.
The reviews we analyzed are concentrated on Google, where interior painting is mentioned more often than any other project type, alongside exterior work, deck staining, drywall repair, and one commercial job. The same crew members, among them Scott and Stephen, are named across reviews written more than a year apart, which points to an in-house crew rather than rotating subcontractors. We found at least three reviewers describing repeat projects, including second and third jobs on the same property. The owner replies to some reviews individually, though not to all, and the one critical review received no response. That review, a single one-star account concerning follow-through on warranty work, is the only substantive complaint among the reviews we analyzed, and we address it below.
"I have hired them to paint several rooms and stain my deck and every time I am very happy with the finished product." - Amber R., Google Review
The company advertises a two-year warranty, and one reviewer reported that requests for covered work went unanswered across calls, texts, and emails, with no reply from the company. Confirming how warranty claims are received and how quickly they are answered is worth doing before you hire. Ask them directly: "If something needs attention under the two-year warranty, who do I contact, and how quickly will you respond?"
"Several areas needed to be addressed and were under the 2yr guarantee. Never could get 360 LKN to respond to calls, texts or emails." - Lory M., Google Review (no owner reply)
At the time we analyzed Richard’s Painting of Mooresville, the company held a Chooz Score of 82.9%. It has operated in the Mooresville and Lake Norman area for more than six years and is registered with the North Carolina Secretary of State under Entity No. 1320443. The business is locally owned and operated, with owner Michelle handling estimates and color consultations and a crew carrying out the work across Mooresville and the surrounding Lake Norman communities.
Across its review profiles, the company held over 60 Google reviews with a 5.0-star rating, along with a single Facebook review that recommends the company. Its reviews are concentrated almost entirely on Google, which leaves little cross-platform history to compare against.
Owner replies appear under every review we analyzed, written individually rather than pasted from a template, and reviewers echo that responsiveness in their own accounts of Michelle answering questions and keeping them updated through the job. Professionalism, thorough cleanup, and punctual crews are the qualities reviewers return to most. An individually written reply on every review, paired with repeated mentions of prompt communication, points to responsiveness as a standard practice rather than an occasional one. None of the reviews we analyzed carried a written complaint to evaluate.
"From the beginning, we were so pleased with Michelle’s responsiveness to all our questions. Michelle regularly updated us on the timeline and next steps." - Christie W., Google Review
Reviewers consistently describe Michelle’s free in-home consultation as the strong first step, with several noting competitive estimates and one saying the company came in well below two other quotes, so it is worth booking that visit and asking for the written estimate up front. A few reviewers also mention a final inspection that caught small issues before the crew wrapped, so plan to walk the finished work together at the end. Doing both gives you a clear scope going in and a clean punch list coming out.
Every painter listed on this page has been evaluated using the Chooz multi-step quality process. We combine data analysis with human review to identify companies that consistently deliver strong results for property owners in Troutman, NC.
The Chooz Score is a 100-point rating built on platform reviews, review quality and engagement, website and digital presence, and business authority and operations. We use the same scoring framework nationwide while evaluating each contractor's performance specifically within Troutman, NC.
