When we last ran our Chooz Score analysis, CertaPro of Hickory carried over 280 Google reviews with a 4.9-star rating. The pattern holds across platforms. Add 4.7 stars on Yelp across over 35 reviews and 100% recommended on Facebook, and the reputation reads the same on every platform. The Chooz Score's cross-platform analysis found consistent ratings across every major review site, which is harder to fake than one strong page. The track record runs deep. CertaPro has been accredited with the Better Business Bureau since 2008 and operates as a registered North Carolina company under NC Business Entity No. 1028180. Altogether, it earned a Chooz Score of 87.1%. "I have been very pleased with Certa Pro Painters and would recommend them to anyone needing interior or exterior painting." - Laura B., Google Review
Read through CertaPro's reviews and the same names keep reappearing, project after project. One reviewer describes coming back for over six years, trusting the Hickory crew with the interior, the exterior, and even the dock. Others mention their third or fourth job, or note they will call again for the next room. That shows up in the Chooz Score's customer retention indicators, where more than one in eight reviewers describes returning for another project. For a painting company, that kind of repeat business is about the clearest signal there is that the work holds up. "I am a return customer for over 6 years and proud to say CertaPro of Hickory has taken care of our entire painting needs, interior, exterior and our dock!" - Shayna O., Google Review
What sets CertaPro apart in the reviews is not a single dramatic story. It is reliability, repeated. Of all the phrases customers reach for, on time and timely surface most often, alongside prompt, efficient, and clean. Reviewers describe painters who arrive when they said they would, finish on the promised day, and leave the site tidy. One customer had outdoor trusses stained and said the crew did everything they promised. "The team at CertaPro did a professional, timely, fairly priced job. everyone I had the pleasure of talking with was exceptional. Their work (staining my outdoor trusses) did not disappoint: they were prompt, efficient, clean and did everything they promised. I highly recommend them." - Brian F., Google Review
CertaPro's estimators and reps earn consistent praise by name, from Caleb to Nick to Wes, and the sales and scheduling experience is a clear strength. The occasional gap shows up one step later, on the painting crew's finish detail, and one 3-star review about unfinished trim and a caulking issue drew no owner response. It's worth knowing who will be on-site and how touch-ups get handled. Ask them directly: "Who will be doing the actual painting, and will someone walk the finished job with me to catch any touch-ups?" "Caleb was great. Painter didn't pay attention to detail. I had to do touch up painting on both outside doors and scrape paint off the back door window." - Anne B., Google Review (no owner reply)
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Get StartedFREE SERVICEEvery painter listed on this page has been evaluated using the Chooz multi-step quality process. We combine data analysis with human review to identify companies that consistently deliver strong results for property owners in Valdese, NC.
The Chooz Score is a 100-point rating built on platform reviews, review quality and engagement, website and digital presence, and business authority and operations. We use the same scoring framework nationwide while evaluating each contractor's performance specifically within Valdese, NC.
