Chooz Score Insights
Our Chooz Score evaluates 44 factors across reviews, digital presence, and business credentials. Here's what stands out for CertaPro Painters of Hickory/ Catawba Valley/ High Country
Why Customers Choose CertaPro Painters of Hickory/ Catawba Valley/ High Country
A 4.9 Across Nearly 300 Reviews
When we last ran our Chooz Score analysis, CertaPro of Hickory carried over 280 Google reviews with a 4.9-star rating. The pattern holds across platforms. Add 4.7 stars on Yelp across over 35 reviews and 100% recommended on Facebook, and the reputation reads the same on every platform. The Chooz Score's cross-platform analysis found consistent ratings across every major review site, which is harder to fake than one strong page. The track record runs deep. CertaPro has been accredited with the Better Business Bureau since 2008 and operates as a registered North Carolina company under NC Business Entity No. 1028180. Altogether, it earned a Chooz Score of 87.1%. "I have been very pleased with Certa Pro Painters and would recommend them to anyone needing interior or exterior painting." - Laura B., Google Review
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About CertaPro Painters of Hickory/ Catawba Valley/ High Country
When homeowners across Hickory, Catawba Valley, and the High Country need painting done, CertaPro Painters of Hickory answers the phone and shows up when it is promised. Phyllis and Harold Lloyd lead a crew that customers describe as prompt, tidy, and easy to talk to from the first estimate through the final walkthrough. The team handles interior rooms, exterior siding and brick, cabinets, decks and fences, wallpaper, drywall repair, and concrete staining, and it protects floors and furniture before a brush ever moves. Caleb and the sales staff walk each customer through paint options and pricing so there are no surprises, and homeowners often invite the crew back for the next project. Color choices get real attention here, with a Free Color Consultation that helps owners settle on shades that work together. The company also offers Online Estimates for anyone who prefers to start from home, and it stands behind finished work with a warranty, so a small touch up is quick to arrange once the crew has gone.Updated: 08-18-2026
Additional Questions Answered
What can homeowners expect from CertaPro Painters of Hickory on interior projects?
Interior jobs get careful prep and clean finishes from start to finish. The crew tapes and covers floors and fixtures, paints walls, ceilings, and trim, then cleans up before leaving. Kathleen Futrell said "The house looks amazing" after her whole interior was repainted, and Mike Young wrote "I love the smoothe walls" once the prep work was done. Rooms come back looking finished, not rushed.
Does CertaPro Painters of Hickory show up on time and clean up after work?
Yes, punctuality and tidy job sites are two things customers mention again and again. Ken Corn noted that "Crews show up on time, perform their work to a high standard, clean up the site" before leaving each day. After one job, a reviewer known as Homicide vl said the team "put everything back just like it was". Homes are left orderly when the work wraps.
How does CertaPro Painters of Hickory handle estimates and project communication?
Estimates come quickly and in writing, with clear updates through the whole job. Christina Toy called her project manager "prompt with an estimate and super professional with on-going communication". Eric L received "a detailed contract with a line-by-line cost breakdown" so he knew the scope and price up front. Customers hear about options and costs before any painting begins.
Is CertaPro Painters of Hickory a good value for the money spent?
Fair pricing paired with strong results is a steady theme in customer feedback. Rick Grant described the work as "Very fair pricing- a great value in my opinion". John Bojko summed up his project by saying it was "On time on budget and met our expectations". Homeowners feel the finished quality matches what they paid for.
Can CertaPro Painters of Hickory help me choose the right paint colors?
Color help is part of the service, guided by an in-house consultant. Deborah M. Lloyd recalled that "Phyllis, the color consultant assisted me in the selection of colors" that suited her home. Clay thanked the team for "helping us through the process of picking out colors and color theory". Homeowners who feel stuck on shades get real direction here.
What exterior and staining work does CertaPro Painters of Hickory take on?
Exterior painting and wood staining are core parts of the work, from siding to decks. Julie Ritter said her repainted historic brick home looked so fresh that "it looks so crisp and new". On a deck staining job, Tyler Winkler reported that "Lily and Carmen did a FANTASTIC job". Outdoor surfaces get the same care as interior rooms do.
Do customers come back to CertaPro Painters of Hickory for more work?
Many do, and several say they would not call anyone else. Jeff Lineberger wrote that "These folks are the only painters we ever plan to use". Donald Mott shared that "We’ve used them 3 or 4 times, and will definitely use them again". Repeat projects and referrals turn up throughout the review history for this company.
What specialty finishes can CertaPro Painters of Hickory handle beyond standard rooms?
Beyond walls and trim, the crew refinishes cabinets, hangs and removes wallpaper, and applies specialty looks like brick limewash. Sandra McCaughan was "Very happy with my new cabinets after having them painted". James Hodge noted that "CertaPro did a great job installing wallpaper for us", and Nilda Simone said "I LOVE the way the lime wash looks on the brick". Detailed finishes are part of the range.
How CertaPro Painters of Hickory/ Catawba Valley/ High Country Was Evaluated
Every painting company listed on Chooz Painters is evaluated using our multi-step quality framework. We combine structured data analysis with human review to understand how CertaPro Painters of Hickory/ Catawba Valley/ High Country performs across the key signals that matter most to property owners.
How the Chooz Score Works
The Chooz Score is a 100-point rating based on four core pillars:
- Platform reviews & ratings from sources such as Google, Facebook, Yelp, Angi, BBB, and others
- Review quality & engagement, including depth of customer feedback, photos, and how the company responds to reviews
- Website and digital presence, which helps indicate professionalism, transparency, and communication quality
- Business authority & operations, including years in business, licensing, insurance, and other operational standards
Each contractor is evaluated using the same framework nationwide, and the score reflects CertaPro Painters of Hickory/ Catawba Valley/ High Country’s performance within its local market.
A Chooz Score represents real-world performance, verified signals, and human-reviewed context.
Chooz Score Award Levels
Scores are determined through more than 40 evaluation factors across our four pillars.
If you want a deeper explanation of how our scoring system works, you can view the full breakdown on our Chooz Scoring page.