Best Painters Near Crouse, NC - Chooz Score Ranked

Why Customers Choose CertaPro Painters of Salisbury/Concord/Gastonia, NC

Almost 300 Reviews, Still 4.9 Stars

The numbers do a lot of the talking here. When we last ran our Chooz Score analysis, this CertaPro location carried over 275 Google reviews with a 4.9-star rating, plus 98% recommended on Facebook, and the business earned a Chooz Score of 87.9%. A 4.9 across a handful of reviews is easy. A 4.9 across nearly three hundred is a pattern, and the Chooz Score's cross-platform analysis found those high marks holding steady across Google, Facebook, and Yelp rather than on one site alone.

This is also a location that's busy right now, with fresh reviews landing most weeks instead of a wall of old ones. It has been accredited with the Better Business Bureau since 2013, which lines up with everything else the ratings show.

"I have been thru quite a few remodeling projects before but this one was, by far, the best and most professional experience with a project that I have had." - Beverly R., Google Review

Credentials You Can Check

What sets a big-brand painter apart from a guy with a ladder is usually the paperwork, and CertaPro's holds up. The company states it's licensed and insured, and as a national franchise location its coverage runs through the franchise system. In North Carolina, the state only requires a general-contractor license for projects of $40,000 or more, and our analysis found no adverse licensing record for this location with the state board. The crews are also EPA Lead-Safe certified, the federal credential required for firms disturbing paint in homes built before 1978, and the company warranties its work in writing.

Michael Bywaletz went with them for exactly that reason. He had CertaPro repaint the body of his two-story house, fading Hardie board and all, and after collecting three estimates he picked them because they came in best on both price and warranty.

"We had received 3 estimates and they were the best out of the 3 and had a better warranty." - Michael B., Google Review

From HOAs to Council Chambers

Some painters you call once. This is a name that's been around long enough to paint the same neighborhoods twice. One customer mentions CertaPro painting their house 18 years ago and calling them back for more, and an HOA community manager describes leaning on them for over a decade, from townhome repaints down to street sign poles.

The work runs civic too. When the local Council Chambers needed painting, CertaPro finished it in a day and a half and came back to make sure it was right. Off the clock, the location runs a Paint It Pink fundraiser for breast cancer research and holds memberships with the Gaston and Cabarrus regional chambers of commerce. This is a business woven into the towns it serves, not a crew passing through.

"This company is great. Painted the Council Chambers in 1 day & 1/2..& came back to make sure it was done correctly." - Candace F., Google Review

Questions to Ask CertaPro Painters of Salisbury/Concord/Gastonia, NC

Staying in the Loop on Bigger Jobs

Across nearly 300 reviews, the rare misses tend to share a shape. On a few larger or multi-day projects, a customer had to point out touch-ups or stay on top of the crew to get everything right, and on one Facebook review raising concerns the company didn't reply. Most of these got resolved, and CertaPro reassigned crews or redid work in several cases, so it's less a red flag than a smart thing to lock down before a big job. Ask them directly, "Who's my project manager, and will we walk the finished job together before it's closed out?"

"First of all they left about 40 to 50 air bubbles. I had to follow these people around after many mistakes many!" - Rebecca C., Facebook Review (no owner reply)