Crews like John, KK, Courtney, Zack, Matt, Bill, and Cody get called out by name across dozens of reviews, and that kind of consistency doesn't happen by accident. The Chooz Score's in-house crews component shows the same crew names appearing across multiple reviews, confirming these are dedicated teams, not random subcontractors:
"KK and Courtney arrived promptly each day with a clear plan and strategy, which they executed with precision. They remained flexible and responsive to our last-minute questions and requests." - Gary M., Google Review
The last time we conducted our Chooz Score analysis, Joseph Rivers Painting had over 300 Google reviews with a 5.0-star rating. This company earned a Chooz Score of 88.9%. With over 12 years in business and consistent ratings across platforms, their reputation in the Central New York area speaks for itself:
"Several years ago I watched this company paint a house near our own. I was impressed by their work ethic, cleanliness and thoroughness. I asked for their card knowing when it was time for us to paint, we would be calling them. We are overwhelmed with the job they did." - Phil M., Google Review
Projects consistently finish with the kind of precision that customers notice and photograph. Whether it's a single-room refresh or an 1850s Victorian restoration requiring lead-safe protocols, the attention to prep work and finish quality comes through in review after review:
"I highly recommend Joseph Rivers Painting. They painted the entire exterior of our large wood-sided house, including lots of complicated trim work. All of the work was high quality and the crew was courteous and conscientious. The pricing was fair and transparent and the job started and finished on time." - Jeffrey C., Google Review
One reviewer raised concerns about pricing transparency after receiving a quote, describing the interaction as frustrating. While the overwhelming majority of reviews praise fair and reasonable pricing, it's worth having a clear conversation upfront. Ask them directly: "Can you walk me through exactly what's included in the quote, and what's your process if I have questions about the pricing?"
"When I called to question his quote he became very rude then hung up the phone. His markup is ridiculously high thousands of dollars over other cost to do the same job." - Tim M., Google Review
96% Recommended (46 Reviews)
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Get StartedFREE SERVICECrews like Tom Sr., Tom Jr., and Todd get called out by name in review after review, and that's because this is a true family operation where the owners do the work. The Chooz Score's owner engagement indicators are strong: the father-son team is personally mentioned in the majority of reviews, and the owner responds to virtually every piece of feedback with specific, personalized replies:
"The 'two Toms', a father-son team, were very professional, friendly and respectful of our space. It was obvious they take pride in their work. I actually miss having the two Toms around now that the job is done." - Kathleen F., Facebook Review
The last time we conducted our Chooz Score analysis, Painting by Robertson had over 75 Google reviews with a 4.9-star rating. This company earned a Chooz Score of 86.4%. With over 30 years in business serving Western New York, they've built a reputation that spans generations:
"The entire experience from initial quote to finishing the project was painless and extremely transparent. The painting work came out great, they communicated clearly and honestly. Wish all contractors operated like this." - Cory M., Google Review
If you're looking for a painter you can call for years to come, this company has built serious loyalty. High marks on the Chooz Score's customer retention indicators: multiple reviewers mention returning for second, third, and even fourth projects:
"I've been dealing with Painting by Robertson for years and have been repeatedly impressed with their expertise and perfection. They have always provided supportive advice every step of the way. They are true gentlemen." - Joe F., Google Review
Every painter listed on this page has been evaluated using the Chooz multi-step quality process. We combine data analysis with human review to identify companies that consistently deliver strong results for property owners in Aurora, NY.
The Chooz Score is a 100-point rating built on platform reviews, review quality and engagement, website and digital presence, and business authority and operations. We use the same scoring framework nationwide while evaluating each contractor's performance specifically within Aurora, NY.