Our Chooz Score evaluates 44 factors across reviews, digital presence, and business credentials. Here's what stands out for Painting by Robertson
Run by Tom Robertson Sr. and Tom Robertson Jr., Painting by Robertson handles residential and commercial painting projects throughout Buffalo and Western New York. The father-and-son crew completes interior and exterior repaints, cabinet refinishing, drywall repair, wallpaper removal, popcorn ceiling scraping, and pressure washing. Surface preparation drives their process. Walls get patched and primed before any brush touches them, trim edges are cut cleanly by hand, and Sherwin-Williams products go on in measured coats built for Western New York weather.
Customers returning for second and third projects point to transparent quoting, morning-of punctuality, and job sites left cleaner than they found them. One homeowner planning to sell hired the team for cold-weather exterior work and had the house market-ready within days. A repeat commercial client brought the crew back four times over several years for storefront and building exteriors. Operating from West Seneca since 1994, the company holds an active New York corporation status and maintains membership in the West Seneca Chamber of Commerce.
Updated: 06-12-2026
Multiple homeowners describe a working relationship between Tom Sr. and Tom Jr. that blends decades of hands-on experience with fresh energy and attention to marketing and customer communication. Kathleen Fagan Hornung noted the mutual respect and banter between father and son during her interior project, while Benjamin Fantaske observed Dad bringing old-school wisdom and Jr bringing the energy, vision, and drive to push the business forward. Bonnie Sutter called them truly professionals who answered all my questions after her exterior painting.
-Review Snippet Sources: Google Reviews, Facebook
Reviews repeatedly highlight thorough prep as a differentiator. Kathy Hill reported that Robertson was the only painter who recommended preparing the surfaces correctly rather than painting over badly chipped trim, producing a stunning outcome. Kevin May praised the team for patching up imperfections on the walls so that every surface looked flawless. The FAQ page confirms that every interior job includes sanding, filling, and priming before topcoats are applied.
-Review Snippet Sources: Google Reviews
Larry Fallon recounted that the crew stopped mid-project to show him areas of his exterior that really weren't necessary to paint, saving him several thousand dollars. Cory Mosgeller described the entire experience from initial quote to finishing the project as painless and extremely transparent. Lindsay Clark called the company honest, timely, fairly priced and efficient.
-Review Snippet Sources: Google Reviews, Facebook
The team handles wallpaper removal, popcorn ceiling scraping, and drywall repair as standalone services, each with a dedicated page on the company website. Kathleen Smith hired them to remove wallpaper and make the rooms look new again. Adriana Polisano had popcorn ceiling removal and painting in two large rooms completed within the proposed time frame. Noelle Colpoys praised an excellent job repairing and painting drywall on a high ceiling that was tricky to work on.
-Review Snippet Sources: Google Reviews
Several reviewers note fast turnarounds. Megan Pearce reported wallpaper removal and painting across nearly every room in a new house all within a week. Mark Blachowicz said the crew completed our job in a day and a half. N. Rausch found them ahead of schedule on a whole-home pre-move-in paint job. Kelly described the span from initial contact to completion as just over a month including scheduling.
-Review Snippet Sources: Google Reviews
The two negative Google reviews center on scope-of-work communication rather than craftsmanship. Ronald Pughakoff felt unclear about what surfaces would be painted in his garage. The company responded point by point, referencing the original proposal and noting they offered to return to paint the bare wood the very next day. Joe Pierro reported a scheduling cancellation. The owner replied describing multiple attempts to reconnect by email and phone.
-Review Snippet Sources: Google Reviews
Painting by Robertson, Inc. is registered as a Domestic Business Corporation with the New York Department of State under DOS ID 4645358, incorporated on October 2, 2014. The entity status is Active. New York does not require a state-level painting contractor license. The City of Buffalo does require a local contractor license for work performed within city limits. The company operates from West Seneca, which is outside Buffalo city limits.
-Verification Sources: NY Department of State, Painting Contractor License Lookup
Updated: 06-12-2026