Crews like Thomas get called out by name in review after review, and that's not a coincidence. Owner Thomas Clark personally handles estimates, checks in on active projects, and responds to customer feedback directly. The Chooz Score's owner engagement indicators are strong: Thomas is personally mentioned in the majority of detailed reviews and actively engages with customers after the work is done:
"I was particularly impressed by the owner Thomas's personal involvement in the project, as he took the time to ensure that his team was executing everything according to plan." - Lundyn H., Google Review
The last time we conducted our Chooz Score analysis, Northeast Pro Painting & Restoration had over 150 Google reviews with a 4.9-star rating. This company earned a Chooz Score of 83.0%. With over 5 years in business, they've built a strong presence across Western New York:
"A rare find. A company that does what they say they're going to do. I would recommend them to my own family." - David M., Google Review
Projects consistently come back transformed, and customers describe results that exceed what they imagined. Northeast Pro's combination of painting expertise and in-house carpentry, including a wood milling shop for custom trim fabrication, sets them apart from standard painting contractors:
"Northeast Pro Painting and restoration did a phenomenal job repainting our condo after a renter completely devalued our property. They restored the walls and baseboards to better than they were when I bought the house." - Leonardo M., Google Review
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Get StartedFREE SERVICEWhat sets Carrigan Painting apart is a specialty most contractors in the Buffalo area won't even attempt: authentic plaster repair. When other companies show up and quote drywall over cracking plaster, Dave Carrigan diagnoses the actual problem and restores the original material. The Chooz Score's review authenticity indicators are strong: reviewers mention specific project details, crew members by name, and realistic timelines that reflect genuine customer experiences:
"After calling several 'plaster repair contractors' and SPECIFICALLY telling them that I wanted original type plaster, and not drywall, many came out and gave me an estimate for drywall and joint compound! Dave Carrigan, on the other hand, understood exactly what I wanted." - Maryjo J., Google Review
The last time we conducted our Chooz Score analysis, Carrigan Painting had over 50 Google reviews with a perfect 5.0-star rating - not a single review below five stars across 15 years in business. This company earned a Chooz Score of 86.7%. That consistency extends across platforms:
"This was the second time we used them, and we will hire them again for our next painting job." - Thomas K., Google Review
Dave and his cousin Stacy get called out by name in nearly every review, and that's because they're the ones doing the work. This isn't a company that sends a random crew to your house. The Chooz Score's owner engagement indicators are strong: Dave is personally mentioned in the majority of reviews and handles estimates, project work, and follow-ups himself:
"We love having Dave and Stacey do work for us. They are such good and honest people and so nice to have around. They work very hard and are so careful about everything." - Nancy F., Facebook Review
What sets Todd's Painting apart is the kind of loyalty that only comes from decades of consistent results. High marks on the Chooz Score's customer retention indicators: reviewers don't just recommend this company, they return for project after project over years and even decades:
"Todd has painted a couple of times for us and does amazing work. He painted my chain link fence with slots which gave the fence a whole new look. He painted my vinyl sided shed a totally different color and made the 20 year old shed look brand new." - Patty C., Google Review
The last time we conducted our Chooz Score analysis, Todd's Painting had over 150 Google reviews with a 5.0-star rating. This company earned a Chooz Score of 86.5%. Reviews span multiple platforms with consistent praise:
"Todd's Painting, what can I say that you probably haven't already heard. Todd painted the entire interior of my home to include the interior stair railings and spindles. The job was nothing short of immaculate and professionally done." - Donald K., Google Review
Customers consistently mention the same thing: Todd and his crew get work done faster than expected without cutting corners. The Chooz Score's recent activity weighting confirms a steady stream of projects, and the reviews back it up with specific timelines:
"Had multiple rooms that needing painting and was looking to get it done ASAP. Todd and his team more than delivered. He stopped by to give me an estimate, and the very next day he and his crew were at my house early and finished with everything before 5pm." - Jenna F., Google Review
One recent review raised concerns about protection of surfaces not being painted, including moldings, ceiling fans, and newly refinished floors. While the overwhelming majority of reviews praise Todd's cleanliness, it's worth confirming upfront. Ask them directly: "What specific steps will your crew take to tape off and protect my trim, ceiling fixtures, and floors during the project?"
"I realized they had not taped off any of my mouldings, devices or ceiling fan. I had personally removed all faceplate covers myself. I also realized that there was a lot of small paint specs on my floor throughout the room which I had to clean up myself." - Magdalena R., Google Review
100% Recommended (9 Reviews)
Crews like Alex, Norberto, Bert, and Edwin get called out by name in review after review, and not just for being friendly, but for the quality of their finished work. The Chooz Score's review authenticity indicators are strong: reviewers mention specific project details, crew members by name, and realistic timelines. Customers consistently describe precision work across a wide range of services, from popcorn ceiling removal to full exterior repaints:
"We have lived in our home for 40 years and have had it painted a few times. This company has by far surpassed any painting company we have used." - Michael M., Google Review
The last time we conducted our Chooz Score analysis, CertaPro Painters of WNY had over 540 Google reviews with a 4.7-star rating. This company earned a Chooz Score of 84.5%. With nearly 20 years in business as a CertaPro franchise and local roots dating back to 1991 under Ventresca Painting, they've built a substantial presence in the Western New York market:
"CertaPro was the only company who was able to get my interior paint job done in short notice. They did a fantastic job and did it quicker than expected!" - Aaron W., Google Review
What sets this company apart is crew consistency. The same names appear across dozens of reviews spanning months of projects. The Chooz Score's in-house crews component shows consistency: the same crew names appear across multiple reviews, including Alex, Norberto, Bert, Diego, Edwin, Ken, Geo, and Juan:
"Bert from CertaPro was at our home for one week. He was prompt, courteous, and cleaned up at the end of every day. His painting skills are fantastic and we are very satisfied with the excellent job he did for us!" - Roberta Z., Google Review
The company backs residential painting with a two-year warranty, and one reviewer confirmed the company honored that warranty months after completion. However, at least one detailed review raises questions about how deck staining projects are handled when issues develop over time. If you're considering deck or fence staining, ask directly: "What does the two-year warranty specifically cover for deck staining, and what's the process if the finish starts peeling within that period?"
"Had our deck painted 2 years ago, paid thousands of dollars. I was talked into doing a solid stain when I was concerned about how quickly they might start to peel. Fast forward to the following spring, the paint/stain had lifted all over the deck. I called in and luckily got ahold of someone. Still to this day have not received a call back." - Bryan T., Google Review (no owner reply)
100% Recommended (1 Reviews)
Crews like Tom Sr., Tom Jr., and Todd get called out by name in review after review, and that's because this is a true family operation where the owners do the work. The Chooz Score's owner engagement indicators are strong: the father-son team is personally mentioned in the majority of reviews, and the owner responds to virtually every piece of feedback with specific, personalized replies:
"The 'two Toms', a father-son team, were very professional, friendly and respectful of our space. It was obvious they take pride in their work. I actually miss having the two Toms around now that the job is done." - Kathleen F., Facebook Review
The last time we conducted our Chooz Score analysis, Painting by Robertson had over 75 Google reviews with a 4.9-star rating. This company earned a Chooz Score of 86.4%. With over 30 years in business serving Western New York, they've built a reputation that spans generations:
"The entire experience from initial quote to finishing the project was painless and extremely transparent. The painting work came out great, they communicated clearly and honestly. Wish all contractors operated like this." - Cory M., Google Review
If you're looking for a painter you can call for years to come, this company has built serious loyalty. High marks on the Chooz Score's customer retention indicators: multiple reviewers mention returning for second, third, and even fourth projects:
"I've been dealing with Painting by Robertson for years and have been repeatedly impressed with their expertise and perfection. They have always provided supportive advice every step of the way. They are true gentlemen." - Joe F., Google Review
Every painter listed on this page has been evaluated using the Chooz multi-step quality process. We combine data analysis with human review to identify companies that consistently deliver strong results for property owners in East Aurora, NY.
The Chooz Score is a 100-point rating built on platform reviews, review quality and engagement, website and digital presence, and business authority and operations. We use the same scoring framework nationwide while evaluating each contractor's performance specifically within East Aurora, NY.