Northeast Pro Painting & Restoration
About Northeast Pro Painting & Restoration
Owner Thomas Clark founded Northeast Pro Painting & Restoration in 2020, building the company around a focus on historical home restoration in Western New York. The team includes colorist Gigi, who provides complimentary color consultations, and master carpenters who operate the company's in-house wood milling shop for custom trim fabrication and period-accurate restoration work.
The company handles both residential and commercial projects, with particular expertise in Victorian and early 20th-century homes, exterior repainting, cabinet refinishing, wood rot repair, and deck staining. Their capabilities extend to pressure washing, window cleaning, and full property transformations. Reviews note projects ranging from single-room refreshes to complete condo restorations and multi-story historic renovations.
The fully licensed and insured team holds a City of Buffalo Contractor License and maintains BBB accreditation. Northeast Pro offers a five-year workmanship warranty, extendable to seven years through their Annual Service Plan. Based in Buffalo, they serve Erie, Niagara, Cattaraugus, Chautauqua, and Genesee counties throughout Western New York.
Updated: 02-16-2026
Q&A Based On What Customers Are Saying About Northeast Pro Painting & Restoration
Q: Does Northeast Pro Painting & Restoration offer color consultation services?
Multiple customers highlight the complimentary colorist consultation. Mike Edinger specifically mentions working with "Gigi who was extremely helpful with the color selection" and notes the process made choosing colors stress-free. Jim Koeppel describes how the color guidance resulted in a complete transformation, with his home going from one color scheme to something entirely different over "about 3.5 days."
-Review Snippet Sources: Google Reviews
Q: How does Northeast Pro Painting & Restoration handle historical home restoration projects?
The company specializes in older Buffalo homes requiring careful restoration. Christine Woodcock hired them for her "1904 historical home" and praises their attention to original architectural details. Their in-house wood milling shop allows custom trim fabrication to match period-accurate profiles. Becky notes the carpentry team repaired her "clapboard house" including basement window encasement work that went beyond standard painting.
-Review Snippet Sources: Google Reviews
Q: What happens when Northeast Pro Painting & Restoration discovers wood rot during a project?
Customers report transparent communication when issues arise. Rosenda Belmonte explains they found "a lot of wood that had to be removed and replaced" during her project, and the team kept her informed throughout the process. The company's master carpenters handle structural repairs in-house rather than subcontracting, allowing seamless coordination between carpentry and painting phases.
-Review Snippet Sources: Google Reviews
Q: How does Northeast Pro Painting & Restoration communicate during weather delays?
Buffalo weather creates scheduling challenges, and reviews indicate professional handling of delays. Rosenda Belmonte mentions "because of the rain we had to reschedule" multiple times but praises the ongoing communication. The company provides updates via phone and text, and customers note crews return promptly when conditions improve rather than disappearing to other jobs.
-Review Snippet Sources: Google Reviews
Q: Can Northeast Pro Painting & Restoration transform a property's entire appearance?
Dramatic transformations appear throughout reviews. Juan Carlos Fontaneda states his house went from being "the ugliest" to "one of the most beautiful in the neighborhood." Shawn S, a local barbershop owner, hired them for his mother's house and describes how they transformed an unused attic space as part of a "renovation that was long overdue." The combination of painting, carpentry, and restoration work enables complete property makeovers.
-Review Snippet Sources: Google Reviews, BBB
Q: Does Northeast Pro Painting & Restoration work on rental properties and condos?
The company handles investment property restoration. Leonardo Molina hired them after "a renter completely devalued our property" and reports they "restored the walls and baseboards to better than they were when I bought the house." Their experience with damage repair and full-unit refreshes makes them suitable for landlords and property managers preparing units for new tenants.
-Review Snippet Sources: Google Reviews
Q: How does Northeast Pro Painting & Restoration respond when customers raise concerns?
Owner Thomas Clark personally addresses feedback. When one reviewer raised pricing concerns, he responded by explaining the warranty coverage and long-term value proposition. Another customer who experienced scheduling delays received a direct apology and commitment to resolve the situation. Negative reviews show professional responses offering direct contact rather than defensive arguments. The pattern demonstrates accountability and willingness to make things right.
-Review Snippet Sources: Google Reviews
Q: Does Northeast Pro Painting & Restoration handle cabinet refinishing projects?
Cabinet work represents a specialty service. Fabricia Silva confirms they completed cabinet painting as part of her project. The company's website lists cabinet painting and refinishing among their interior services. Their attention to surface preparation and finish quality, developed through historical restoration work, translates well to the detailed requirements of cabinet refinishing where imperfections are highly visible.
-Review Snippet Sources: Google Reviews
Updated: 02-16-2026