CertaPro Painters of WNY
About CertaPro Painters of WNY
CertaPro Painters of WNY has served the Buffalo and Niagara Falls communities since 2006, building on a local painting legacy that began in 1991 as Ventresca Painting. The company operates from their Tonawanda headquarters on Sheridan Drive, serving residential and commercial clients throughout Western New York.
The team specializes in interior and exterior painting, cabinet refinishing, deck staining, and concrete floor coatings. For commercial clients, they handle warehouse painting, school facilities, apartment complexes, and retail spaces. The company uses primarily Sherwin-Williams products and offers Citadel Polyurea floor coating systems for garage and basement floors.
The fully licensed and insured team holds a City of Buffalo Home Improvement Contractor license and maintains EPA RRP lead-safe certification for work on pre-1978 homes. A two-year warranty backs all residential painting projects. Their service area covers Buffalo, Tonawanda, Niagara Falls, Williamsville, Amherst, Clarence, Orchard Park, and surrounding communities within a 35-mile radius of their Tonawanda office.
Updated: 02-05-2026
Q&A Based On What Customers Are Saying About CertaPro Painters of WNY
Q: Does CertaPro Painters of WNY show up on time as scheduled?
Punctuality appears consistently throughout reviews. Steven M. noted the crew was "punctual and polite" while Victoria R. observed that "Luis and Phil showed up on time every morning." Multiple customers confirm the team arrives between 8:00 and 8:30 AM as promised during scheduling. The company provides daily updates on progress and estimated completion times.
-Review Snippet Sources: Angi, Google Reviews
Q: How does CertaPro Painters of WNY handle cleanup during and after projects?
Reviews frequently mention cleanup quality. BBB customers report the crew "cleaned up after themselves" and delivered a "great job! Cleaned up every day." Matt C. noted the painters "exhibited as much care and attention to detail as they would in their own homes." Crews cover furniture, protect floors, and remove debris daily rather than waiting until project completion.
-Review Snippet Sources: BBB, Angi
Q: Is CertaPro Painters of WNY pricing competitive compared to other contractors?
Multiple customers obtained competing quotes before choosing CertaPro. Jacob R. stated that "compared to previous quotes we got from other companies in the area, CertaPro was very reasonable." Rob D. confirmed "pricing was reasonable" and Steven M. described the contract as "very competitive." Written estimates detail all costs upfront with no hidden charges.
-Review Snippet Sources: Angi, Google Reviews
Q: Why do reviews mention specific CertaPro Painters of WNY painters by name?
Customers frequently highlight individual crew members. Art P. praised painter Bert, stating "his work is flawless!!!" while Briana Z. described Ken White and Hunter as "amazing" and noted "this crew worked their bottoms off." Jacob R. appreciated "Ken and Ken (Ken squared)" for an exterior project where "the house now looks brand new!" This pattern suggests consistent crew assignments.
-Review Snippet Sources: Angi, Google Reviews
Q: Does CertaPro Painters of WNY have repeat customers who return for additional projects?
Several reviews mention returning customers. Chris R. stated "this is our second time using CertaPro inside our house" and confirmed "they did a great job again." A Nextdoor reviewer noted "I have used CertaPro for many years" with "excellent results" each time. Victoria R. described them as a "professional company all around" worth recommending repeatedly.
-Review Snippet Sources: Angi, Nextdoor
Q: How does CertaPro Painters of WNY handle complaints or negative feedback?
Owner responses to negative reviews show accountability. When one HomeAdvisor reviewer reported issues with a sales associate, the company responded publicly that "this Sales Associate is no longer a part of our team here at CertaPro due to these events." Reviews with concerns typically receive direct responses offering resolution. One unresolved deck staining complaint from May 2025 remains an exception to the pattern.
-Review Snippet Sources: HomeAdvisor, Google Reviews
Q: Does CertaPro Painters of WNY assign project managers to oversee jobs?
Project management structure receives consistent praise. Victoria R. described how "Sean, the project manager, showed up several times each day" to check progress. Rob D. appreciated having "a project manager that was available to give updates and send photos." The company conducts a final walkthrough called a "Pride Walk" where customers review completed work with supervisors.
-Review Snippet Sources: Angi, Google Reviews
Q: Does CertaPro Painters of WNY use in-house crews or subcontractors?
Company responses address this directly. An owner response on HomeAdvisor states "all of CertaPro Painters' crews are in house crews that we use year round" and clarifies "we do not put jobs out to bid or grab contractors." However, one isolated review mentioned subcontractor concerns, suggesting occasional exceptions may occur during peak seasons.
-Review Snippet Sources: HomeAdvisor, Angi
Updated: 02-05-2026