Question 1

Q: Why do customers mention specific painters by name when reviewing CertaPro Painters of WNY?

Accepted Answer

Reviews frequently highlight individual crew members including Alex, Norberto, Juan, Ken, Edwin, Diego, and Bert. Danielle described Norberto's ceiling work by noting he delivered "an amazing job with an exceptional attitude and work ethic" and that she was "extremely impressed with his work." Susan praised Alex as "very professional and meticulous," while Roberta called Bert's painting skills "fantastic."

Question 2

Q: Does CertaPro Painters of WNY honor their two-year warranty when issues arise?

Accepted Answer

Joe Santone's detailed update demonstrates warranty follow-through. After noticing areas needing attention the following spring, he contacted Mike who scheduled a return visit. Ken addressed all issues and "walked me around showing me what he did and the few extra things that he did." Joe confirmed "CertaPro do a great job, they stand behind their work."

Question 3

Q: How does CertaPro Painters of WNY handle popcorn ceiling removal and skim coating?

Accepted Answer

Multiple reviews address ceiling work. Susan noted that Alex "made sure the ceiling was perfectly smooth" during popcorn removal. Danielle hired Norberto to skim coat her kitchen ceiling as part of a renovation, reporting he "completed in only 2 days" working alone. David described crack repairs followed by "two coats of high-quality paints" with walls and ceiling looking "like new."

Question 4

Q: What do customers say about CertaPro Painters of WNY's project management and communication?

Accepted Answer

Reviews mention project managers Cindy and Juan coordinating work. Joe praised Cindy for "answering our questions and keeping us up to date on the changing weather." Juan earned specific recognition from Jeff, who called him "the best at project managing" with a crew that "worked long hours and even worked July 4th to get the job done."

Question 5

Q: How does CertaPro Painters of WNY handle negative feedback or quality concerns?

Accepted Answer

When Michael Gruber reported missed spots after painters left, "a manager came to my house to inspect the job and agreed that the work was subpar" and the room was repainted. For the Griders' fence project, CertaPro responded apologizing for "any inconvenience the crew may have caused" and offered to "return and correct any issues." Some complaints, including Bryan's deck staining concerns, remain without documented resolution.

Question 6

Q: What makes CertaPro Painters of WNY's exterior painting stand out according to homeowners?

Accepted Answer

Long-term homeowners praise the exterior results. Michael, who lived in his home for 40 years, stated this company "has by far surpassed any painting company we have used" and that they "completed everything they said they would do." Marge noted painters "applied two coats of paint" to labor-intensive wooden spindles and they "look better than they did when the railing was first installed."

Question 7

Q: How do repeat customers describe their experience with CertaPro Painters of WNY?

Accepted Answer

Rick Anzalone has "used them on a number of occasions" and found them "very professional reasonably priced" with "top quality" results each time. Other reviews mention returning for additional projects or recommending the company to family members after positive first experiences.

Question 8

Q: Is CertaPro Painters of WNY a registered business in New York State?

Accepted Answer

CertaPro Painters of WNY operates under the registered corporation Ventresca Painting, Inc., a Domestic Business Corporation filed with the New York Department of State on January 5, 2006. The company holds DOS Document No. 3301342 with Active filing status. Dominic Ventresca serves as Chief Executive Officer. The principal business address is 829 Sheridan Dr, Tonawanda, NY 14150. New York State does not require a state-level contractor license for painting contractors.

Question 9

How CertaPro Painters of WNY Was Evaluated

Accepted Answer

Every painting company listed on Chooz Painters is evaluated using our multi-step quality framework. We combine structured data analysis with human review to understand how CertaPro Painters of WNY performs across the key signals that matter most to property owners.  How the Chooz Score Works The Chooz Score is a 100-point rating based on four core pillars:  Platform reviews & ratings from sources such as Google, Facebook, Yelp, Angi, BBB, and others Review quality & engagement, including depth of customer feedback, photos, and how the company responds to reviews Website and digital presence, which helps indicate professionalism, transparency, and communication quality Business authority & operations, including years in business, licensing, insurance, and other operational standards Each contractor is evaluated using the same framework nationwide, and the score reflects CertaPro Painters of WNY’s performance within its local market.  A Chooz Score represents real-world performance, verified signals, and human-reviewed context.  Chooz Score Award Levels 80–86.9: Chooz Certified 87–93.9: Top Painter Award 94–100: Best Painter Award Scores are determined through more than 40 evaluation factors across our four pillars.  If you want a deeper explanation of how our scoring system works, you can view the full breakdown on our Chooz Scoring page.

Question 10

What are the Chooz Score award levels?

Accepted Answer

Chooz Score award levels are: Chooz Certified (80-86.9 points), Top Painter Award (87-93.9 points), and Best Painter Award (94-100 points). Scores are determined through more than 40 evaluation factors across four pillars: platform reviews, review quality, digital presence, and business authority.

Question 11

How does the Chooz Score work?

Accepted Answer

The Chooz Score is a 100-point rating based on four core pillars: platform reviews and ratings from multiple sources, review quality and engagement including customer feedback depth and company responses, website and digital presence quality, and business authority including licensing and operational standards. Each contractor is evaluated using the same framework nationwide, and the score reflects real-world performance, verified signals, and human-reviewed context.

CertaPro Painters of WNY

Chooz Score Insights

About CertaPro Painters of WNY

Q&A Based On What Customers Are Saying About CertaPro Painters of WNY