Crews like Alex, Norberto, Bert, and Edwin get called out by name in review after review, and not just for being friendly, but for the quality of their finished work. The Chooz Score's review authenticity indicators are strong: reviewers mention specific project details, crew members by name, and realistic timelines. Customers consistently describe precision work across a wide range of services, from popcorn ceiling removal to full exterior repaints:
"We have lived in our home for 40 years and have had it painted a few times. This company has by far surpassed any painting company we have used." - Michael M., Google Review
The last time we conducted our Chooz Score analysis, CertaPro Painters of WNY had over 540 Google reviews with a 4.7-star rating. This company earned a Chooz Score of 84.5%. With nearly 20 years in business as a CertaPro franchise and local roots dating back to 1991 under Ventresca Painting, they've built a substantial presence in the Western New York market:
"CertaPro was the only company who was able to get my interior paint job done in short notice. They did a fantastic job and did it quicker than expected!" - Aaron W., Google Review
What sets this company apart is crew consistency. The same names appear across dozens of reviews spanning months of projects. The Chooz Score's in-house crews component shows consistency: the same crew names appear across multiple reviews, including Alex, Norberto, Bert, Diego, Edwin, Ken, Geo, and Juan:
"Bert from CertaPro was at our home for one week. He was prompt, courteous, and cleaned up at the end of every day. His painting skills are fantastic and we are very satisfied with the excellent job he did for us!" - Roberta Z., Google Review
The company backs residential painting with a two-year warranty, and one reviewer confirmed the company honored that warranty months after completion. However, at least one detailed review raises questions about how deck staining projects are handled when issues develop over time. If you're considering deck or fence staining, ask directly: "What does the two-year warranty specifically cover for deck staining, and what's the process if the finish starts peeling within that period?"
"Had our deck painted 2 years ago, paid thousands of dollars. I was talked into doing a solid stain when I was concerned about how quickly they might start to peel. Fast forward to the following spring, the paint/stain had lifted all over the deck. I called in and luckily got ahold of someone. Still to this day have not received a call back." - Bryan T., Google Review (no owner reply)
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Get StartedFREE SERVICEEvery painter listed on this page has been evaluated using the Chooz multi-step quality process. We combine data analysis with human review to identify companies that consistently deliver strong results for property owners in Niagara University, NY.
The Chooz Score is a 100-point rating built on platform reviews, review quality and engagement, website and digital presence, and business authority and operations. We use the same scoring framework nationwide while evaluating each contractor's performance specifically within Niagara University, NY.