When a St. Louis business needed their space painted before a critical deadline, CertaPro Painters of Kirkwood started the job at 9pm and worked through the night to meet it. Owner Barbara Hershfelt, a Kirkwood native and lifelong St. Louis resident, has led this franchise since 2001, building a reputation for going above and beyond.
The company handles residential and commercial painting throughout St. Louis County and Madison County, Illinois. Services include interior and exterior painting, deck staining, cabinet refinishing, drywall repair, wallpaper removal, and epoxy floor coatings. Crew chief Manny leads many residential projects while sales consultant Kathleen Peick handles estimates and project coordinator Margaret manages scheduling.
The fully bonded and insured team operates from their Kirkwood location at 1495 Forest View Dr. CertaPro Painters of Kirkwood has been BBB Accredited since April 2023 and offers a 2-year workmanship warranty on interior and exterior projects. They serve Kirkwood, Clayton, Ladue, Webster Groves, Creve Coeur, and surrounding communities.
Updated: 04-06-2026
Manny appears in more reviews than any other crew member, with customers consistently praising his work ethic and attention to detail. Angie describes him as "very professional and courteous" while Bridget notes his crew was "polite and efficient." Alicia specifically mentions Manny and his team were "extremely professional" and completed her project on schedule. His consistent presence across projects suggests reliable crew assignment.
-Review Snippet Sources: Google Reviews
Owner Barbara Hershfelt personally intervenes when issues surface. Jeff Stein experienced some early challenges but reports "Barbara, the owner, immediately got involved" and the situation was resolved. He ultimately gave them a "Grade A+" rating. When Natalya had concerns, the company "addressed" them and the result "looks excellent!" This pattern of owner involvement appears throughout reviews.
-Review Snippet Sources: Google Reviews
The team accommodates unusual scheduling requirements. Andrew Goodman needed a business space painted before a deadline, so they "started at 9pm and worked overnight." Mary Engelbreit hired them for exterior work and they "finished in record time," prompting her to bring them back for interior painting. Multiple reviews mention projects completing on or ahead of schedule.
-Review Snippet Sources: Google Reviews
Several reviewers mention returning for additional projects. Tina Veraldi has "hired many times over 2 years" for various painting needs. Andrew Goodman notes "this was my second time using CertaPro" after his first positive experience years earlier. Mary Engelbreit was so pleased with the exterior work she "hired them to come back" for interior rooms. The pattern suggests customer satisfaction drives referrals.
-Review Snippet Sources: Google Reviews
Cleanup appears frequently in positive reviews. Karen notes her painter "left no mess behind" after completing interior work. Jeff describes crews who "cleaned up each day" before leaving. Deborah mentions the team was "very neat and cleaned up daily." Multiple customers specifically praise the protection of furniture and floors during painting and thorough cleanup afterward.
-Review Snippet Sources: Google Reviews
One customer expressed frustration over charges exceeding the original bid for wallpaper removal work. The company's response explained the project was quoted on a "time and materials basis" which was "disclosed and agreed to" before work began. While the customer remained dissatisfied, the company provided documentation of the original agreement rather than dismissing the concern.
-Review Snippet Sources: Google Reviews
The company handles various commercial work beyond residential painting. Reviews mention projects for "several commercial buildings," church facilities, and business spaces requiring after-hours work. Andrew describes a commercial project where crews worked overnight to meet business deadlines. The team serves property managers, religious buildings, offices, and retail spaces throughout the St. Louis metro area.
-Review Snippet Sources: Google Reviews, Facebook
Communication quality appears as a consistent theme. Customers describe "excellent communication" from start to finish. Cassie mentions the team kept her "informed throughout the process." However, one reviewer noted difficulty reaching the sales team for a specialized estimate. For most customers, project coordinators provide regular updates and crews explain daily progress before leaving.
-Review Snippet Sources: Google Reviews
Updated: 04-07-2026