Q&A Based On What Customers Are Saying About Apex Painting Group

Q: Why do so many reviews mention Paul and Theo by name when talking about Apex Painting Group?

The duo appears across dozens of reviews for their exterior work. Jane Willis described the experience by saying she felt "like I was back in the 60's when service was king." Anne Otwell wrote that Paul and Theo left her "beyond words" with the finished result. Karen Biernacki called them "meticulous" and said they would be her first choice for future projects. Their consistency across jobs has made them a recognizable team for Apex clients.

-Review Snippet Sources: Google Reviews

Q: How does Apex Painting Group keep homeowners updated during a project?

Shannon Madden described receiving "texts every morning and evening with updates" and noted "not one bleeding of paint" on her exterior project. Production manager Tom Doman is frequently credited for daily phone calls to check on progress. Joseph Garcia confirmed Tom "called me everyday to see how things were going." This layered communication, from foreman texts to production manager calls, is a consistent pattern across reviews.

-Review Snippet Sources: Google Reviews

Q: What do customers say about Carol, Apex Painting Group's color consultant?

Nancy Cochran wrote that "Carol helped us up the game" when selecting interior colors. Sandy Kulick called Carol "excellent" and said she "made me feel confident in my choices." Kathleen Byrnes added that Carol was "a tremendous help" and she could not have chosen colors alone. The service is included at no extra charge with painting projects, and multiple customers credit Carol with reducing the stress of color selection.

-Review Snippet Sources: Google Reviews

Q: What happens when Apex Painting Group paints kitchen cabinets instead of replacing them?

Gregory Lawrence reported saving $6,000 by painting rather than replacing his cabinets, writing that the result was "showroom quality." Minnie described a process where lead painter Angel and Pascual "prepped all surfaces, taped edges, and covered the counters, furniture and floors." On Facebook, Educate & Empower Now Foundation shared that after months of researching cabinet painting, the kitchen "looks brand new."

-Review Snippet Sources: Google Reviews, Facebook

Q: What makes Jacob's estimate process at Apex Painting Group different from other painters?

The reviewer known as 6ixty Media described shopping for bids as a "painful experience until I met Jacob." Mike Danielewski noted Jacob "gave me an estimate on the spot" and explained everything involved in doing the job correctly. Roger Damphousse highlighted that Jacob "followed up multiple times before the job" and again afterward to confirm satisfaction. The pattern shows Jacob providing immediate, transparent pricing with consistent pre-and post-project follow-up.

-Review Snippet Sources: Google Reviews

Q: How does Apex Painting Group's pricing compare when customers get multiple quotes?

Ron Brandich acknowledged Apex was "a little higher" but found their proposal "covered absolutely 100% of every question" with a full guarantee included. Austin Heidig got multiple estimates and noted Apex "definitely seemed the most legit." Mike Major, a repeat customer, praised the "fair, competitive pricing" alongside high-quality work. The pattern suggests customers perceive the pricing as justified by the level of service and documentation provided.

-Review Snippet Sources: Google Reviews, Facebook

Q: Do customers come back to Apex Painting Group for additional projects?

Mike Major first hired Apex in 2021 for exterior painting, then returned for "exterior, including refreshing my pool deck and restaining my tiki hut." John Taylor used Apex in 2021 and returned in 2025, noting "4 years later the service and work is still top notch." Jacob Clark simply stated Apex has "Done multiple jobs for us. Always great." Multiple customers also mention recommending Apex to friends and neighbors after their own projects.

-Review Snippet Sources: Google Reviews

Q: How did Apex Painting Group respond to its negative reviews?

The most detailed negative review from Robin Wolf involved a bid discrepancy requiring additional safety equipment. Owner Jonathan Bucci responded publicly explaining that "a full refund was issued promptly" along with a complimentary color consultation. When Luis Arguinzoni reported a missed estimate appointment, the company apologized and offered a direct phone number to reschedule. Both responses demonstrate accountability and a willingness to offer resolution rather than deflecting blame.

-Review Snippet Sources: Google Reviews

Q: Is Apex Painting Group licensed and registered in Florida?

Florida does not require a state-level painting contractor license. However, Apex Painting Group holds municipal licenses in both Lee County (License No. PT21-00023, issued by Lee County Construction License Board) and Collier County (License No. LCC20220000543, issued by Collier County Construction License Board). The company operates under the legal entity Apex Property Restoration LLC, a Florida Limited Liability Company filed on 05/04/2016 with Entity No. L16000087844, with Active status and principal address at 9990 Coconut Rd 321, Bonita Springs, FL 34135.

-Verification Sources: BBB Business Profile, Florida Division of Corporations (Sunbiz)