Q&A Based On What Customers Are Saying About Benchmark Painting & Carpentry

Q: Why do so many customers come back to Benchmark Painting & Carpentry for second, third, and fourth projects?

At least 18 reviewers identify themselves as repeat clients. John Landry-Odell completed his "4th home improvement project" with the company, while Don Eugenio calls his "3rd project with BM" another good experience. Glenn Blankman, who used them twice in one year, says "this group is my absolute favorite." The retention pattern extends across painting, carpentry, and floor coating services.

-Review Snippet Sources: Google Reviews

Q: How does Benchmark Painting & Carpentry's pricing compare when customers get multiple quotes?

Several reviewers describe gathering competing estimates before choosing Benchmark. Sean Erickson found the pricing "very competitive and fair" after collecting multiple bids. Mark Hammerschmidt states "you absolutely get what you pay for," and Chris Morris warns that "sometimes the cheaper companies are actually giving you a lot less." Sheri Rowland adds there were "no hidden fees."

-Review Snippet Sources: Google Reviews

Q: How clean does Benchmark Painting & Carpentry leave a home during and after a painting project?

Cleanup emerges as one of the most consistent themes across reviews. Linda Siegel reports the painters were "so neat that I didn't need to cover all my furniture." Jim Pace notes the crew "cleaned up before they left" each day on a two-day job. Ana Zivkovic had her two-story ceilings painted and describes "no mess." Francesca I says the team "left the place spotless" after door work.

-Review Snippet Sources: Google Reviews

Q: What role does Zac Devincenti play in Benchmark Painting & Carpentry projects?

Zac appears in over a dozen reviews as the primary point of contact for estimates and project coordination. Chris Morris calls him "super knowledgeable about the trade," and Lisa Brown describes a smooth process where Zac "came out to provide an estimate within a few days" of her online request. Amanda O'Brien praises a "no stress smooth quality experience" with Zac's coordination, and Fabio Moreno confirms the work was "done on July 25/2024" exactly as Zac promised.

-Review Snippet Sources: Google Reviews

Q: Does Benchmark Painting & Carpentry handle HOA paperwork for exterior painting projects?

Chris Morris provides the most detailed account, explaining that "when you get a quote they automatically provide you everything" for HOA approval. He adds that "they knew our HOA process better than we did" and called the entire experience "super seamless." This suggests the company has developed familiarity with HOA requirements across Palm Beach County communities.

-Review Snippet Sources: Google Reviews

Q: Can Benchmark Painting & Carpentry handle projects beyond just painting?

Multiple customers discover additional services after their first painting job. Mark DeCarlo hired Benchmark a second time after learning "they also redo garage floors with the epoxy and flakes." Jacqueline Maler's single project included spackling, popcorn ceiling removal, door replacement, pocket door installation, and whole-home painting. E Marod tasked the team with ceiling repainting, water damage repair, and balcony railing replacement, noting Raul and Isabella "did a fabulous job."

-Review Snippet Sources: Google Reviews

Q: How did Benchmark Painting & Carpentry handle the negative review from a customer who felt the job was rushed?

Linda Waters gave a 3-star review noting painters who "were not as neat as expected and rushed the job." The owner responded by acknowledging the concern, confirming the team returned to address the walls, and thanking Linda for raising the issues. The response avoided defensiveness, stating they were "glad we were able to return" to complete the work properly. One negative review among 86 in the two-year period shows an isolated instance rather than a pattern.

-Review Snippet Sources: Google Reviews

Q: Why do reviews mention Benchmark Painting & Carpentry applying two coats when other companies might not?

Chris Morris addresses this directly, noting "they made sure to apply two coats of paint, which is something other companies sometimes skip over." He advises potential customers to "check the quotes you get" because lower-priced competitors may offer less coverage. After working with other painting companies he describes as "a headache," he rates Benchmark "10/10" and calls it "by far the smoothest experience."

-Review Snippet Sources: Google Reviews

Q: Is Benchmark Painting & Carpentry licensed and registered in Florida?

Florida does not require a state-level painting-specific license. However, Benchmark Painting & Carpentry holds a Florida Certified General Contractor License No. CGC1521782, which is a higher classification than a painting-only license. The license is active and expires 8/31/2026, verified through the Florida Department of Business & Professional Regulation. The business is registered as Benchmark Painting & Carpentry, LLC, a Florida Limited Liability Company with Document No. L19000202938, filed 8/9/2019. The registered agent is Martin Devincenti at 1726 Corporate Drive, Boynton Beach, FL 33426. Entity status is Active per the Florida Division of Corporations.

-Verification Sources: Florida DBPR, Florida Division of Corporations (Sunbiz)