Question 1

Q: How did Dr. Paint handle the warranty claim where paint started peeling on Corey Berman's house a year after completion?

Accepted Answer

When Corey noticed paint peeling and fading about a year after his interior and exterior project, Omar personally came out, contacted the manufacturer representative, and then sent a crew to pressure wash and repaint two full sides of the house. Corey confirms this was done "all at no charge" and says if he could give "10 stars I would but the scale only allows five." He also offered to let prospective customers tour his home to see the results.

Question 2

Q: Why do so many Dr. Paint customers mention office manager Ashley by name?

Accepted Answer

Ashley appears in over a dozen reviews for her scheduling coordination, color consultation, and responsive communication. Tisha Lloyd describes her "professionalism, communication, and follow-up" as "top-notch." Frances Kharuf notes Ashley was "so patient with us, even though we ordered a ton of paint samples" and "always responded quickly." Robin Newlon confirms Ashley "kept in touch with us through the entire process." She serves as the primary client contact from estimate through invoicing.

Question 3

Q: Does Dr. Paint use in-house painting crews or subcontractors based on what customers describe?

Accepted Answer

Reviews consistently reference the same crew leaders by name across multiple projects. Walter f describes crew leader Francisco as "one of the kind. Not only a skilled painter, also with a lot of different handyman skills." Daniel and his crew appear in seven or more reviews leading both interior and exterior jobs. The company website confirms an eight-point screening process for all hires including background checks, hands-on testing, and drug screening.

Question 4

Q: Do customers come back to Dr. Paint for repeat projects?

Accepted Answer

Multiple reviewers confirm returning for additional work. Mo Brunk states "this is the third time Dr. Paint has done work at our home" and adds "we know who we are hiring when we have another project." Joni Crane returned after using them in 2022 and left with photos of the new project. Kathleen Richards has used them for "several jobs and will continue with any needs in the future." Tahara Perry identifies herself as a "long time customer."

Question 5

Q: How does Dr. Paint's pricing compare to other painting companies according to customers who got multiple quotes?

Accepted Answer

David Freeland received three or four estimates before choosing Dr. Paint, selecting them because of "the level of detail and discussions prior to receiving the quote." Vanessa Rivera acknowledges they are "not the cheapest on the block, but their work is incredible." Alma Galinski calls the price "absolutely fair" while Jeri Fisher praises their "very competitive prices." One reviewer (Chad Jolley) felt a $2,500+ garage quote was too high.

Question 6

Q: Can Dr. Paint handle large commercial and multi-unit painting projects?

Accepted Answer

Kim McKnight's review describes a 92-unit oceanfront condominium association built in the 1980s with weathered wood, rusted bolts, and countless spindles in difficult-to-reach areas. Her association says they "can't say enough good things about Dr. Paint's crew and quality of work" and confirms they are "detail oriented, and very easy to work with." Diana Gruber also hired them for a "large community door painting project" and confirmed excellent results.

Question 7

Q: What does Dr. Paint's exterior prep work involve before the crew starts painting?

Accepted Answer

Frances Kharuf provides detailed insight into the prep process. She describes how they "move dirt and any other obstacles from the foundation of the house to ensure every inch is painted" and "remove them before painting, and install them again when the paint is dry" for exterior lights. Daniel and his crew "scraped away old chipped paint, pressure washed our entire house exterior, and cleaned up everything after they were done."

Question 8

Q: Is Dr. Paint licensed and registered in Florida?

Accepted Answer

Florida does not require a state-level painting contractor license. Dr. Paint operates as DR. PAINT LLC, a Florida Limited Liability Company filed on May 2, 2014, with Document Number L14000071276 and FEI/EIN 46-5552316. The entity status is ACTIVE with a principal address at 1504 Old Moody Blvd, Suite 1, Bunnell, FL 32110. The business entity can be verified through the Florida Division of Corporations at search.sunbiz.org.

Question 9

How Dr Paint Was Evaluated

Accepted Answer

Every painting company listed on Chooz Painters is evaluated using our multi-step quality framework. We combine structured data analysis with human review to understand how Dr Paint performs across the key signals that matter most to property owners.  How the Chooz Score Works The Chooz Score is a 100-point rating based on four core pillars:  Platform reviews & ratings from sources such as Google, Facebook, Yelp, Angi, BBB, and others Review quality & engagement, including depth of customer feedback, photos, and how the company responds to reviews Website and digital presence, which helps indicate professionalism, transparency, and communication quality Business authority & operations, including years in business, licensing, insurance, and other operational standards Each contractor is evaluated using the same framework nationwide, and the score reflects Dr Paint’s performance within its local market.  A Chooz Score represents real-world performance, verified signals, and human-reviewed context.  Chooz Score Award Levels 80–86.9: Chooz Certified 87–93.9: Top Painter Award 94–100: Best Painter Award Scores are determined through more than 40 evaluation factors across our four pillars.  If you want a deeper explanation of how our scoring system works, you can view the full breakdown on our Chooz Scoring page.

Question 10

What are the Chooz Score award levels?

Accepted Answer

Chooz Score award levels are: Chooz Certified (80-86.9 points), Top Painter Award (87-93.9 points), and Best Painter Award (94-100 points). Scores are determined through more than 40 evaluation factors across four pillars: platform reviews, review quality, digital presence, and business authority.

Question 11

How does the Chooz Score work?

Accepted Answer

The Chooz Score is a 100-point rating based on four core pillars: platform reviews and ratings from multiple sources, review quality and engagement including customer feedback depth and company responses, website and digital presence quality, and business authority including licensing and operational standards. Each contractor is evaluated using the same framework nationwide, and the score reflects real-world performance, verified signals, and human-reviewed context.

Dr Paint

Q&A Based On What Customers Are Saying About Dr. Paint