Q&A Based On What Customers Are Saying About A New Leaf Painting Contractors

Q: Why do so many customers mention that A New Leaf Painting Contractors' estimates are more detailed than competitors?

Multiple reviewers who got three or four bids describe A New Leaf's proposals as standing apart. Mary H notes they were "the only one who measured the room and had specifics in the contract" from crown molding details to paint colors per room. Modesto Gomez praises the "information management system" for documenting contracting, status reports, and invoicing in a clear fashion. Thomas personally handles many consultations and emails quotes the same day.

-Review Snippet Sources: Google Reviews

Q: What happens when A New Leaf Painting Contractors' crews discover problems beyond the original painting scope?

Reviews reveal a pattern of crews addressing issues without being prompted. Kim N shares that Billy and Mike "even fixed our front door that had been 'dragging' without being asked." Tiffany G. notes that Pierson "offered to replace my old dry-rotted porch light fixture." Jim Starr describes the crew "fixing several minor structural and cosmetic issues before painting even started." These extras happen across multiple crews and projects.

-Review Snippet Sources: Google Reviews

Q: Does A New Leaf Painting Contractors stand behind their work when something goes wrong?

Steve Arch describes a concrete paint problem on his back porch that was not the company's fault, yet New Leaf "stood by their work and made every effort to correct the problem and ended with a happy resolution." Rochelle Daniel's crew repainted her entire exterior after the first coat color was wrong, working "with us until we were 100% happy." Anthony Presciano shares that Michelle "came back after a year later and patched some of the outside stucco area."

-Review Snippet Sources: Google Reviews

Q: How does A New Leaf Painting Contractors' pricing compare when customers get multiple bids?

Customers consistently describe fair pricing within the competitive range. Chad Holt got three bids and says New Leaf "was in the middle" before Thomas offered a slightly lower quote. Brian Di Salvo, a repeat customer, notes the "pricing was fair and they matched a competitor." Michael Ballester acknowledges they are "not the cheapest company in town" but calls the work "well worth paying a little extra for the piece of mind and craftsmanship."

-Review Snippet Sources: Google Reviews

Q: Why do so many A New Leaf Painting Contractors customers come back for second projects?

Eleven reviewers within the last two years identify themselves as repeat customers. Sam Holston writes this was the "second time we've used A New Leaf Painting, and once again, they delivered excellent results." Susan S scheduled a second project in March 2025 and confirms "all of the above is true" from her first experience. T Paschal, who had the exterior done years ago, returned for a bathroom and says "if I need additional painting I will definitely hire them again."

-Review Snippet Sources: Google Reviews

Q: Does A New Leaf Painting Contractors offer help with picking paint colors?

Jennifer Conowall Dew describes the company's partnership with Interiors Revitalized, which provided a "1 hour in-home consult with their designer" to help pick colors, calling it "like hitting the easy button since picking paint colors is overwhelming." Rochelle Daniel's crew brought Robert to the home for a custom color match after the first choice did not work. Paule Boilard praises the owner as "extremely helpful throughout the entire process of color selection."

-Review Snippet Sources: Google Reviews

Q: How do A New Leaf Painting Contractors crews handle unpredictable Jacksonville weather during exterior projects?

Thom Ehrhardt describes how the crew "painted when it was dry, and protected areas when it wasn't" during unpredictable weather. Paule Boilard notes the team "adjusted their work schedule to make sure they would work in conditions where the results would not be affected by the cold weather" when temperatures dropped below 36 degrees. Jim Starr mentions the crew provided "prompt updates about minor delays due to weather."

-Review Snippet Sources: Google Reviews

Q: How did A New Leaf Painting Contractors respond to their negative reviews?

The company received two notable negative reviews from customers who were declined for projects. When Corey Determan's rental was deemed too small, the owner responded with an apology explaining scheduling and project size limitations. When Chuck Hayes was told A New Leaf does not paint homes built before 1978, the owner acknowledged the policy and "if you need a quality referral for your project give our office a call." Both responses stayed professional and non-defensive.

-Review Snippet Sources: Google Reviews

Q: Is A New Leaf Painting Contractors licensed and registered in Florida?

Florida does not require a state-level painting contractor license. Jacksonville and Duval County require a municipal contractor license through the Regulatory Compliance Department. A New Leaf Painting operates as A New Leaf Painting, LLC, a Florida Limited Liability Company filed on November 17, 2010 with Document Number L10000119642 and status Active. The registered principal address is 11246 Distribution Avenue East, Unit 16, Jacksonville, FL 32256.

-Verification Sources: Florida Division of Corporations (Sunbiz), Jacksonville Regulatory Compliance Dept., Project Excel File (Painting Contractor License Lookup)