Chooz Score Insights
Bob and His Crew
What sets Total Coverage apart is that the owner is on nearly every job. Read the reviews and one name does most of the work. Bob. He handles the quote, walks the space, explains how he'll fix what's wrong, and comes back to check it's right. Customers describe him communicating schedules, working around the weather, and staying inside their budget without being asked twice.
That structure shows up in the Chooz Score's in-house crews component too, the owner and his team on site rather than a rotating cast of subs. When Derek Price needed a very high foyer, several rooms, and a bedroom ceiling handled, Bob and his crew took all of it on.
"Bob and his team were very thorough, professional, easy to work with and did great work. Our interior painting job required painting a very high foyer, multiple room walls, bedroom ceiling, etc." - Derek P., Google Review
Better Than I Imagined
Customers keep saying the finished room looked better than they pictured it. That's hard to fake across dozens of reviews, and it usually traces back to prep. Total Coverage gets singled out for the unglamorous parts, patching torn drywall, covering water stains, sanding before staining, the work that decides how paint sits once it dries.
When TCP repainted Carrie Hevrin's kitchen ceiling, an old roof-leak stain that had bled through got covered completely, and she said the ceiling looked brand new again. Attention to detail and above and beyond are two of the phrases reviewers reach for most.
"We had a great experience with TCP painting our kitchen ceiling. We had a stain from a previous roof leak, and they did an excellent job covering it completely." - Carrie H., Google Review
One Hundred Reviews, Not One Below Five Stars
At the time of our analysis, Total Coverage held a perfect 5.0 across all 100 Google reviews, plus 100% recommended on Facebook. A hundred reviews without a single dissenter is rare, and the pattern underneath it is repeat business. High marks on the Chooz Score's customer retention indicators show roughly one in three reviewers coming back for another project or sending a friend.
In about three years serving Bloomington-Normal, the company earned a Chooz Score of 83% and is registered with the Illinois Secretary of State as IL Business Entity No. 11387381. For a shop that young, that's a lot of trust built fast.
"We have had TCP come out and paint for us twice now. They are always so easy to work with and very professional. Highly recommend" - VictoriAnna R., Google Review
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Additional Questions Answered
How does Total Coverage Painting keep homeowners informed during a painting project?
Total Coverage Painting keeps homeowners updated at every stage, from the first estimate through the final walk through. The crew explains the plan, confirms scheduling, and checks in as the work moves along. As Nicole Convery put it, "Great communication from the onset and throughout." That steady contact is why so many clients feel comfortable handing over their homes and planning around the crew each day.
What makes the quality of work from Total Coverage Painting stand out?
The quality shows in careful preparation and finish work, where the crew repairs rough spots and handles touch ups before calling a job done. Reviewers point to a level of care that goes beyond a quick coat of paint. Allie Speer wrote, "The attention to detail from new paint to touch ups was top notch." That precision turns an ordinary room into a finished space.
Does Total Coverage Painting finish painting projects on schedule and as promised?
Yes, staying on schedule is one of the company's most consistent strengths. The team sets a timeline during the estimate and then holds to it, arriving when they say they will and finishing within the window given. Kirsten Freeze noted that "they completed the work on time and as expected." For homeowners juggling a home sale or a busy household, that reliability removes a major source of stress.
How does Total Coverage Painting protect a home and keep the worksite clean?
Total Coverage Painting treats each home with care, protecting floors and furnishings and cleaning up thoroughly before leaving. Several clients mention how respectful the crew is of the household while work is underway. Elizabeth Mester shared that they "Kept a clean work space and were respectful of our baby sleeping." That consideration matters when a project runs for days inside an occupied home.
Is Total Coverage Painting a good value compared with other local painters?
Yes, homeowners repeatedly describe fair, upfront quotes and strong value for the finished result. Many gathered several bids before hiring and found the company competitive without cutting corners on quality. Meghan Morger recalled that "TCP had the best pricing, and was able to deliver quickly." Estimates hold from start to finish, so the number quoted is the number clients pay.
How does Total Coverage Painting handle unexpected problems that come up mid project?
When surprises appear behind a wall or under old paint, the crew addresses them quickly and keeps the homeowner in the loop. Problem solving is a recurring theme in reviews, particularly around drywall damage and prep issues. Rachel Immen explained that "Bob kept me updated on two unexpected findings and remedied the issues without any delay or added cost." That flexibility keeps projects moving.
Can Total Coverage Painting refinish kitchen cabinets rather than replacing them entirely?
Yes, cabinet refinishing is one of the company's specialties and a budget friendly alternative to replacing cabinetry. The team brings expertise about products and finishes that hold up in a kitchen. Katie Lenzini shared that "Bob also knew from his experiences to recommend grain filler so that I would get the finished look I wanted." That guidance helps homeowners land the look they pictured.
Does Total Coverage Painting handle exterior painting and large outdoor staining jobs?
Yes, the crew takes on exteriors, decks, fences, and sizable outdoor projects alongside interior work. From full house exteriors to deck staining, they prepare surfaces to stand up to Illinois weather. Maggie Wille, whose building needed exterior and roof work, said "They went above and beyond on details around the windows and gutters and got it done in record time!" Big jobs get the same attention as small ones.
Is Total Coverage Painting a registered business in the state of Illinois?
Yes. Total Coverage Painting is registered as a business entity in Illinois, on file with the Secretary of State under Entity Number 11387381. That registration means the company operates as a recognized business in the state where it serves Bloomington, Normal, and the surrounding communities. Homeowners who want to confirm the record can look it up through the Illinois Secretary of State business search.
-Verification Sources: Illinois Secretary of State
How Total Coverage Painting Was Evaluated
Every painting company listed on Chooz Painters is evaluated using our multi-step quality framework. We combine structured data analysis with human review to understand how Total Coverage Painting performs across the key signals that matter most to property owners.
How the Chooz Score Works
The Chooz Score is a 100-point rating based on four core pillars:
- Platform reviews & ratings from sources such as Google, Facebook, Yelp, Angi, BBB, and others
- Review quality & engagement, including depth of customer feedback, photos, and how the company responds to reviews
- Website and digital presence, which helps indicate professionalism, transparency, and communication quality
- Business authority & operations, including years in business, licensing, insurance, and other operational standards
Each contractor is evaluated using the same framework nationwide, and the score reflects Total Coverage Painting’s performance within its local market.
A Chooz Score represents real-world performance, verified signals, and human-reviewed context.
Chooz Score Award Levels
Scores are determined through more than 40 evaluation factors across our four pillars.
If you want a deeper explanation of how our scoring system works, you can view the full breakdown on our Chooz Scoring page.