Question 1

Q: What sets the crew leaders at Generation Painting apart from the painters homeowners might find elsewhere?

Accepted Answer

Reviewers consistently single out individual crew leads by name. Cara Allard described how Alfredo truly brought her vision to life by framing out walls and a dining room entrance while painting three rooms and a staircase. Donna Cichowicz praised Sean for arriving at 8 a.m. sharp both days and leaving the space looking brand new after drywall and ceiling work. Kathey Bushnick credited Reynaldo and his whole crew for handling exterior painting, power washing, and carpentry on a sliding door in one project. That level of versatility and ownership stands out across many reviews.

Question 2

Q: How does Generation Painting handle unexpected problems that surface mid-project?

Accepted Answer

Several customers describe situations where the scope expanded and the team adapted without drama. Jacob Block recounted that crew members fell ill on the start day, and Brian quickly made sure the project remained on track while also replacing rotted window trim and fascia that were discovered during exterior painting. Lisa Panka noted wall repairs that required extra attention in her basement were handled until everything looked perfect . The FAQ page backs this up with a firm-quote policy where the price does not change even when complications arise.

Question 3

Q: Do repeat customers actually come back, and what do they say about the experience the second or third time?

Accepted Answer

Multiple reviewers describe returning for additional projects. Vicky Thoene wrote that she called on Generation for two separate jobs and both were done very well , praising Brian for quick responses and Sean as a real pro. Peter Casady noted Alfredo's team never disappoints, delivering another on-time, highest-quality paint job . Virginia Johnson put it plainly, stating she wouldn't use any other company after multiple experiences. Inga Krueger described her experience as exceeding expectations as always .

Question 4

Q: What happens during the quoting and scheduling process before any painting begins?

Accepted Answer

Brian Reed described a structured intake where Brian clearly laid out his bid, itemized everything, and supplied paperwork covering services, qualifications, and references . After signing, a colorist met with the family to confirm color preferences. Mark lowderman highlighted Brian assessing the job, connecting them with a color specialist, and then having painters who were efficient, friendly, and respectful . The FAQ page confirms a 30% deposit to lock materials and a schedule slot, with the balance due only at completion and satisfaction.

Question 5

Q: How does the team handle cleanup and respect for the home during active work?

Accepted Answer

Cleanup comes up in nearly every detailed review. Brian Reed noted the team cleaned up every day once they were finished . Ann Marie McConnell described professional crews who arrived on time, cleaned up at the end of the night, and made sure all areas were well covered and protected . Donna Cichowicz was impressed by how well they cleaned up after their job , calling it rare. The company's FAQ page explains they use a daily checklist to keep the work area orderly and all tools and equipment stored safely in one place.

Question 6

Q: What types of work beyond painting can Generation Painting handle during a project?

Accepted Answer

The add-on services page lists cabinet installation, tile repair and installation, vinyl flooring, crown moulding, wainscoting, trim installation, drywall repair, cedar siding replacement, deck remodeling, and door removal and installation. Reviewers confirm this range in practice. Phil Bilandzic described kitchen cabinet painting combined with backsplash replacement . Kathey Bushnick mentioned power washing and carpentry on a sliding door alongside exterior painting . Anthony Bruno noted cedar siding repair, window frame restoration, and stone refinishing in a single engagement.

Question 7

Q: How is Generation Painting, Inc. licensed and structured as a business?

Accepted Answer

Illinois does not require a state-level painting contractor license. Generation Painting, Inc. is registered as a domestic corporation with the Illinois Secretary of State under File No. 71409864, incorporated on 10-2-2017, with active status. The company has maintained BBB A+ accreditation since January 2018, and per BBB records the business has been operating since April 2010. Brian Mattey is listed as the registered agent and principal contact.

Question 8

How Generation Painting, Inc. Was Evaluated

Accepted Answer

Every painting company listed on Chooz Painters is evaluated using our multi-step quality framework. We combine structured data analysis with human review to understand how Generation Painting, Inc. performs across the key signals that matter most to property owners.  How the Chooz Score Works The Chooz Score is a 100-point rating based on four core pillars:  Platform reviews & ratings from sources such as Google, Facebook, Yelp, Angi, BBB, and others Review quality & engagement, including depth of customer feedback, photos, and how the company responds to reviews Website and digital presence, which helps indicate professionalism, transparency, and communication quality Business authority & operations, including years in business, licensing, insurance, and other operational standards Each contractor is evaluated using the same framework nationwide, and the score reflects Generation Painting, Inc.’s performance within its local market.  A Chooz Score represents real-world performance, verified signals, and human-reviewed context.  Chooz Score Award Levels 80–86.9: Chooz Certified 87–93.9: Top Painter Award 94–100: Best Painter Award Scores are determined through more than 40 evaluation factors across our four pillars.  If you want a deeper explanation of how our scoring system works, you can view the full breakdown on our Chooz Scoring page.

Question 9

What are the Chooz Score award levels?

Accepted Answer

Chooz Score award levels are: Chooz Certified (80-86.9 points), Top Painter Award (87-93.9 points), and Best Painter Award (94-100 points). Scores are determined through more than 40 evaluation factors across four pillars: platform reviews, review quality, digital presence, and business authority.

Question 10

How does the Chooz Score work?

Accepted Answer

The Chooz Score is a 100-point rating based on four core pillars: platform reviews and ratings from multiple sources, review quality and engagement including customer feedback depth and company responses, website and digital presence quality, and business authority including licensing and operational standards. Each contractor is evaluated using the same framework nationwide, and the score reflects real-world performance, verified signals, and human-reviewed context.

Generation Painting, Inc.

About Generation Painting, Inc.

Q&A Based On What Customers Are Saying About Generation Painting, Inc.