Question 1

Q: What makes Lockwood Finishes stand out for kitchen cabinet refinishing projects?

Accepted Answer

Customers describe cabinet results that look factory-installed. Ingrid K praised how Steve and his team paid attention to detail on her kitchen cupboards and even shared tips for keeping the paint looking fresh. Tom Putting called the results simply fantastic and immediately planned to have the crew back for more work.

Question 2

Q: How does Steve Lockwood keep homeowners informed during a painting project?

Accepted Answer

Multiple reviewers highlight consistent communication as a defining trait. Danielle Hartman noted that Steve kept her updated on weather delays throughout an exterior project. Janet Semanik described how Steve responded quickly, showed up the next day and gave a quote on the spot. Ms. House emphasized there was lots of communication before, during and after the job.

Question 3

Q: Can Lockwood Finishes handle complex or historic restoration work?

Accepted Answer

The team has tackled challenging projects including a 100-year-old plaster ceiling rebuild for August Appleton, 116-year-old column resurfacing for Brent Boesdorfer and an 8000-square-foot exterior staining with color matching for kjhbirdman. Joseph Hardy described a complicated coordination project with carpenters on high peaks that came out excellent.

Question 4

Q: How does the crew treat the homeowner's property during a project?

Accepted Answer

Reviewers consistently mention the crew's respect for homes and belongings. Jodie Langheim noted how the young crew members respected her home and belongings while painting kitchen cabinets, trim and doors. Barbara Lyons appreciated the care taken of her floors and appliances during cabinet painting, along with no swearing or foul language . Terri Brickey was impressed by how clean the crew left things each day.

Question 5

Q: Does Lockwood Finishes offer drywall and water damage repair alongside painting?

Accepted Answer

Drywall repair and water damage restoration represent a significant portion of the company's work. Greg Nieman credited Ian with a masterful ceiling repair after a water leak. Cinda Marcotte described Steve as instrumental in reconstructing her condo after mold remediation. Joel Backs said Brent did exceptional drywall repair work and managed expectations throughout the process.

Question 6

Q: Do customers return to Lockwood Finishes for additional projects?

Accepted Answer

Several reviewers are confirmed repeat customers. Steve cook noted it was not his first time using the company. Kimberly Coughlin has had two jobs done and was planning a third. Brad Wike described working with Steve for many years on painting and drywall repairs. Mary Brown first had cabinets and a fireplace mantle done, then later returned for the garage door, front doors and window trim.

Question 7

Q: How does Lockwood Finishes handle wallpaper installation?

Accepted Answer

The company offers a dedicated wallpaper service with strong reviews. Julie Johnson described a fantastic experience with Steve hanging wallpaper faster than expected, and he charged less because the job took less time than quoted. Cassandra Claman had wallpaper expertly hung in four rooms and found the bid reasonable. Michelle Sev noted that wallpaper on a ceiling is not easy but was impressed with the results.

Question 8

Q: What is the licensing and business status of Lockwood Finishes?

Accepted Answer

Lockwood Finishes, Inc. is registered as an active domestic corporation with the Illinois Secretary of State under File No. 70598272, incorporated on March 12, 2016. Illinois does not require a state-level painting contractor license. The company is family-owned, fully insured and a member of the Painting Contractors Association.

Question 9

How LOCKWOOD FINISHES Was Evaluated

Accepted Answer

Every painting company listed on Chooz Painters is evaluated using our multi-step quality framework. We combine structured data analysis with human review to understand how LOCKWOOD FINISHES performs across the key signals that matter most to property owners.  How the Chooz Score Works The Chooz Score is a 100-point rating based on four core pillars:  Platform reviews & ratings from sources such as Google, Facebook, Yelp, Angi, BBB, and others Review quality & engagement, including depth of customer feedback, photos, and how the company responds to reviews Website and digital presence, which helps indicate professionalism, transparency, and communication quality Business authority & operations, including years in business, licensing, insurance, and other operational standards Each contractor is evaluated using the same framework nationwide, and the score reflects LOCKWOOD FINISHES’s performance within its local market.  A Chooz Score represents real-world performance, verified signals, and human-reviewed context.  Chooz Score Award Levels 80–86.9: Chooz Certified 87–93.9: Top Painter Award 94–100: Best Painter Award Scores are determined through more than 40 evaluation factors across our four pillars.  If you want a deeper explanation of how our scoring system works, you can view the full breakdown on our Chooz Scoring page.

Question 10

What are the Chooz Score award levels?

Accepted Answer

Chooz Score award levels are: Chooz Certified (80-86.9 points), Top Painter Award (87-93.9 points), and Best Painter Award (94-100 points). Scores are determined through more than 40 evaluation factors across four pillars: platform reviews, review quality, digital presence, and business authority.

Question 11

How does the Chooz Score work?

Accepted Answer

The Chooz Score is a 100-point rating based on four core pillars: platform reviews and ratings from multiple sources, review quality and engagement including customer feedback depth and company responses, website and digital presence quality, and business authority including licensing and operational standards. Each contractor is evaluated using the same framework nationwide, and the score reflects real-world performance, verified signals, and human-reviewed context.

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Q&A Based On What Customers Are Saying About LOCKWOOD FINISHES