Question 1

Q: What does a typical ProFinish Painting interior project look like from first contact to final walkthrough?

Accepted Answer

Customers describe a streamlined experience that begins with a photo-based quote, often delivered within hours. Lorelei Frost noted her estimate was handled entirely through email and text so she did not need to take time off work. Once approved, the team arrives with a clear plan. Patricia Braun recalled that Brandon's crew "explained what they were going to do, answered all of my questions" and offered to return for any needed touch-ups after completion.

Question 2

Q: How does the team handle drywall repair and surface preparation before painting?

Accepted Answer

Reviews indicate ProFinish Painting goes beyond surface-level prep work. Solutions 4 Webs described a project involving plastered walls with failing paint where Brent "didn't just paint, he repaired and took his time" on the interior walls and also completed ceiling work. Garry Veicht praised the combined painting and drywall work done during a remodel, noting the quality of both trades.

Question 3

Q: How do customers describe the responsiveness and scheduling speed at ProFinish Painting?

Accepted Answer

Speed of service comes up frequently in reviews. Michael Swaar wrote that Brent "responded quickly and within a week had the project started and finished" and described the owner as friendly, courteous, and accommodating. Lorelei Frost highlighted that her job was completed in less than one day because four employees arrived at once, and she appreciated the multiple payment options.

Question 4

Q: What has ProFinish Painting's approach been to exterior painting and multi-trade projects?

Accepted Answer

Exterior work demonstrates the team's range beyond interior walls. Marcetia Neal hired the company to paint soffit, facia, and gutters and described Brandon as going "above and beyond to get the job done" while communicating throughout the project. The website lists exterior painting, power washing, epoxy floors, and finish carpentry as core services performed by the same in-house crew.

Question 5

Q: How does ProFinish Painting respond when project issues arise?

Accepted Answer

The owner responses to critical reviews reveal the company's conflict-resolution approach. In the Kevin Tobias situation, the owner acknowledged remaining touch-ups and clean-up are normal at project end and offered to complete them, while maintaining that invoices remain due upon receipt. When Derek Doolen described quality concerns on a foreclosed property renovation, the owner responded that the home's pre-existing condition was a factor and that the crew returned for agreed touch-ups.

Question 6

Q: What crew members do customers mention by name, and what roles do they play?

Accepted Answer

Reviews identify several team members across different project types. Brent Judd appears as the hands-on owner who personally handles estimates and complex repair work. Brandon Noehre is named as a crew leader who communicates with customers and leads exterior and interior teams. Chad and Travis are mentioned by Steve as hardworking professionals who "took pride in their work." Peggy also praised Chad alongside Travis for timely project completion.

Question 7

Q: What is the current business entity status for ProFinish Painting and More, and is the company licensed in Illinois?

Accepted Answer

The original PROFINISH PAINTING & FLOORING LLC (File No. 05391032) was formed in December 2015 and involuntarily dissolved in June 2019. The website indicates operations continued under ProFinish Services LLC beginning in January 2020, which is reflected in the site footer copyright. Illinois does not require a state-level painting contractor license. Springfield may require a local business license, which should be confirmed with the city's Office of Business Regulation.

Question 8

How ProFinish Painting and More Was Evaluated

Accepted Answer

Every painting company listed on Chooz Painters is evaluated using our multi-step quality framework. We combine structured data analysis with human review to understand how ProFinish Painting and More performs across the key signals that matter most to property owners.  How the Chooz Score Works The Chooz Score is a 100-point rating based on four core pillars:  Platform reviews & ratings from sources such as Google, Facebook, Yelp, Angi, BBB, and others Review quality & engagement, including depth of customer feedback, photos, and how the company responds to reviews Website and digital presence, which helps indicate professionalism, transparency, and communication quality Business authority & operations, including years in business, licensing, insurance, and other operational standards Each contractor is evaluated using the same framework nationwide, and the score reflects ProFinish Painting and More’s performance within its local market.  A Chooz Score represents real-world performance, verified signals, and human-reviewed context.  Chooz Score Award Levels 80–86.9: Chooz Certified 87–93.9: Top Painter Award 94–100: Best Painter Award Scores are determined through more than 40 evaluation factors across our four pillars.  If you want a deeper explanation of how our scoring system works, you can view the full breakdown on our Chooz Scoring page.

Question 9

What are the Chooz Score award levels?

Accepted Answer

Chooz Score award levels are: Chooz Certified (80-86.9 points), Top Painter Award (87-93.9 points), and Best Painter Award (94-100 points). Scores are determined through more than 40 evaluation factors across four pillars: platform reviews, review quality, digital presence, and business authority.

Question 10

How does the Chooz Score work?

Accepted Answer

The Chooz Score is a 100-point rating based on four core pillars: platform reviews and ratings from multiple sources, review quality and engagement including customer feedback depth and company responses, website and digital presence quality, and business authority including licensing and operational standards. Each contractor is evaluated using the same framework nationwide, and the score reflects real-world performance, verified signals, and human-reviewed context.

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About ProFinish Painting and More

Q&A Based On What Customers Are Saying About ProFinish Painting and More