Question 1

Q: Do CertaPro Painters of Shawnee Mission crews show up when scheduled?

Accepted Answer

Multiple customers highlight punctuality as a consistent strength. Sheila Dietsch describes her experience simply. "They showed up when they said they would show up. They did the work that we asked them to do. They cleaned up every day. They delivered on their promise." John Donart on Facebook notes "exterior painting started on time and finished fast." Project managers send confirmation communications before arrivals.

Question 2

Q: What happens when CertaPro Painters of Shawnee Mission has project manager changes?

Accepted Answer

Jana Strait's three-star review addresses this directly, noting communication challenges when her original PM went out of town due to an emergency. The company acknowledged in their response that "during the transition to your new manager... we dropped the ball in the communication." This transparency about organizational issues, rather than making excuses, appears in owner responses to similar situations.

Question 3

Q: How do CertaPro Painters of Shawnee Mission crews handle protecting homes during work?

Accepted Answer

Kenneth Bonin's detailed review describes extensive protection measures. He notes "one of the things we were extremely worried about for our paint project was protection of our furniture, flooring, and items that were not being painted. Wow did Carlos and the crew impress." Beth K. on BBB confirms crews "cleaned up afterwards" and were "very thorough." Larry and Peggy B. describe the crew as "very efficient and professional."

Question 4

Q: Does CertaPro Painters of Shawnee Mission handle cabinet refinishing and specialty work?

Accepted Answer

Heather W. describes her cabinet project on BBB. "I am very happy with the Job CertaPro did on our Orange Pine Walls on 3 floors. We went from a cabin to a modern home." Sierra Grube mentions popcorn ceiling work where the team "did an amazing job with removing our popcorn ceilings, transforming our home beautifully." The company offers both painting and refinishing options for high-touch kitchen surfaces.

Question 5

Q: How does CertaPro Painters of Shawnee Mission pricing compare to competitors?

Accepted Answer

Clinton Breeze compared multiple companies. "I had 3 of the best reviewed painting companies in KC come out and bid my house and CertaPro came in much lower in price and in my opinion were more professional than the rest." Courtney Burks echoes this, noting "CertaPro was the only company that didn't give us an completely outrageous number." Kim S. on BBB notes the outcome looked good but experienced unexpected cost increases.

Question 6

Q: Why is CertaPro Painters of Shawnee Mission's Yelp rating different from other platforms?

Accepted Answer

The company shows 2.0 stars on Yelp with only 2 reviews in the two-year period compared to 98 Google reviews. Haley P. gave five stars on Yelp, calling Ryan "the real MVP" who was "quick to respond and fix our complaints." Lisa M.'s one-star review describes scheduling issues. The platform discrepancy reflects sample size. Thomas Jennison on Facebook summarizes the typical experience as "very pleased."

Question 7

Q: How does owner Janae Nezerka stay involved at CertaPro Painters of Shawnee Mission?

Accepted Answer

Janae personally responds to reviews across platforms, addressing both praise and criticism. Her responses reference specific project details rather than generic templates. Jennifer Hogan, a customer for over ten years, describes the operation simply. "Certapro is the only painters I use... I have never had any issues. They are amazing. Professional and courteous." Greg Nezerka handles commercial estimates while Janae oversees residential operations.

Question 8

Q: What do skeptical customers say after working with CertaPro Painters of Shawnee Mission?

Accepted Answer

Mike Votypka admits initial doubts. "While I was sceptical of the quality job the CertaPro people could do, they actually blew my socks off with the quality, professionalism, timeliness, cleanliness, and follow-up." Jay Verdict compares them favorably to past experiences. "I've had a lot of painting done inside and out and they were by far the best two painters we've ever had paint for us."

Question 9

How CertaPro Painters of Shawnee Mission KS Was Evaluated

Accepted Answer

Every painting company listed on Chooz Painters is evaluated using our multi-step quality framework. We combine structured data analysis with human review to understand how CertaPro Painters of Shawnee Mission KS performs across the key signals that matter most to property owners.  How the Chooz Score Works The Chooz Score is a 100-point rating based on four core pillars:  Platform reviews & ratings from sources such as Google, Facebook, Yelp, Angi, BBB, and others Review quality & engagement, including depth of customer feedback, photos, and how the company responds to reviews Website and digital presence, which helps indicate professionalism, transparency, and communication quality Business authority & operations, including years in business, licensing, insurance, and other operational standards Each contractor is evaluated using the same framework nationwide, and the score reflects CertaPro Painters of Shawnee Mission KS’s performance within its local market.  A Chooz Score represents real-world performance, verified signals, and human-reviewed context.  Chooz Score Award Levels 80–86.9: Chooz Certified 87–93.9: Top Painter Award 94–100: Best Painter Award Scores are determined through more than 40 evaluation factors across our four pillars.  If you want a deeper explanation of how our scoring system works, you can view the full breakdown on our Chooz Scoring page.

Question 10

What are the Chooz Score award levels?

Accepted Answer

Chooz Score award levels are: Chooz Certified (80-86.9 points), Top Painter Award (87-93.9 points), and Best Painter Award (94-100 points). Scores are determined through more than 40 evaluation factors across four pillars: platform reviews, review quality, digital presence, and business authority.

Question 11

How does the Chooz Score work?

Accepted Answer

The Chooz Score is a 100-point rating based on four core pillars: platform reviews and ratings from multiple sources, review quality and engagement including customer feedback depth and company responses, website and digital presence quality, and business authority including licensing and operational standards. Each contractor is evaluated using the same framework nationwide, and the score reflects real-world performance, verified signals, and human-reviewed context.

CertaPro Painters of Shawnee Mission KS

Chooz Score Insights

About CertaPro Painters of Shawnee Mission

Q&A Based On What Customers Are Saying About CertaPro Painters of Shawnee Mission