Chooz Score Insights
Clear Communication from Start to Finish
Communication appears as the single most mentioned theme across reviews. Owner Jaron Hendrix personally handles all estimates and responds to customer questions directly rather than through office staff. The Chooz Score's review response quality component reflects how the owner handles feedback: personalized replies, not copy-paste responses.
- Christine Millsop notes communication was "fantastic" and she "knew where we were at in the process"
- Sydney Bergeron calls Jaron "the best communicator she's ever worked with for a home project"
"Jaron is the best communicator we have ever worked with. He and his team are incredible at not only communication but also workmanship and attention to detail." - Sydney B., Google Review
Customers Keep Coming Back
If you're looking for a painter you can call for years to come, this company has built serious loyalty. High marks on the Chooz Score's customer retention indicators: multiple reviewers mention returning for second, third, or even more projects.
- Brandon Murawski states this was his "second time" using Odyssey
- Jill Spangler, Brittney Fiedler, and John Fiedler all confirm being repeat customers
- The same crew names appear across reviews: Aldo, Wilson, Marylin, Josh, Alejandro, and Antonio
"This is the second time I have used Odyssey. They do quick, high quality work at a good price. Very easy process, and attention to detail. Highly recommend." - Brandon M., Google Review
Established and Still Going Strong
Over 100 Google reviews with a 4.9-star rating reflects 25 years in business since 2001. This company earned a Chooz Score of 85.4%. The Chooz Score's recent activity weighting confirms they're actively serving customers right now:
- Multi-platform presence includes 5.0 stars on Yelp and 100% recommended on Facebook
- The company offers a clear 5-year warranty with terms provided in written estimates
- Sherwin Williams paints used on all projects
"The crew from Odyssey had so much more attention to detail than I have ever seen with previous paint crews. They carefully painted all the trim, caulked all the seams and nail holes, did some wood rot repair and did a great job." - Carolyn T., Google Review
Questions to Ask Odyssey Painting
Ceiling texture matching on interior projects
One customer noted that while Jaron was "honest" about the limitations, the ceiling texture didn't match existing surfaces on an interior drywall repair project. If you have textured ceilings or walls that need repair, ask directly: "Can you show me examples of texture matching work, and what should I expect the finished result to look like compared to existing surfaces?"
"I gave only 4 stars because the finish work didn't come close to matching the rest of the ceiling. Jaron was honest and tried to make things right." - Brian Y., Google Review (no owner reply)
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Additional Questions Answered
Why do so many customers praise Odyssey Painting's communication style?
Communication appears as the single most mentioned theme across reviews. Christine Millsop notes both Jaron and Austin kept her informed, stating "Communication was fantastic! I knew where we were at in the process and felt my questions were addressed right away." Patrick Linton similarly praised the consistent updates throughout his project. Owner Jaron handles all estimates and responds to customer questions directly rather than through office staff.
What makes Odyssey Painting's wood rot repair capabilities stand out?
Wood rot repair and replacement appears in over two dozen reviews as a distinguishing capability. Jennifer Fletcher's extensive project required "a ton of wood rot repair" which the crew handled alongside exterior painting. Patrick Linton described their work replacing rotted fascia boards, and multiple customers mention discovering more rot than expected, with Odyssey adjusting scope and communicating changes professionally.
How does Odyssey Painting handle challenging Kansas weather during exterior projects?
Multiple reviews document weather adaptability. Sydney Bergeron mentioned Jaron "working around the rain" during her project and communicating schedule changes clearly. A.B. on Nextdoor noted the crew "worked around some tricky early spring weather to produce excellent results." The company manages Kansas seasonal constraints by adjusting timelines while keeping customers informed of any changes.
What happened with Odyssey Painting's negative reviews?
Two negative reviews exist in the dataset. Creola Thomas left one star after Odyssey declined to use interior paint she had purchased for an exterior job. Owner Jaron explained professionally that interior paint lacks proper exterior durability, stating "it wouldn't be fair" to warranty work done with incompatible materials. Brian Yoksh left four stars noting ceiling texture didn't match existing, yet plans to use them again, calling Jaron "honest" in acknowledging the limitation.
Does Odyssey Painting use in-house crews or subcontractors?
Reviews consistently name the same crew members across different projects. Patrick Linton praised "Josh on power washing" and "Aldo, Wilson, and Marylin" on painting. Jennifer Fletcher mentioned Alejandro and Antonio handling carpentry work. The website confirms this is a "small business with a small crew" where customers communicate directly with owner Jaron throughout each project.
How does Odyssey Painting's pricing compare to competitors based on customer feedback?
Several customers mention competitive pricing. A.B. on Nextdoor stated Odyssey "came in a bit lower than others" but emphasized communication was the real selling point. Maria Otoya described the quote as "very fair for the quality." Brandon Murawski, a repeat customer, found pricing reasonable enough to hire them twice for separate projects.
What prep work does Odyssey Painting perform before applying paint?
The website details their prep methods, and reviews confirm thoroughness. Patrick Linton mentions crews caulked edges and primed surfaces before painting. The company states they "caulk and prime all trim boards and bottom siding edges" and roll primer on rough surfaces before spray-finishing. Multiple reviews mention pressure washing by crew member Josh as a standard first step on exterior projects.
Do customers return to Odyssey Painting for additional projects?
Multiple repeat customers appear in reviews. Brandon Murawski states this was his "second time using Odyssey." Brittney Fiedler mentions being a repeat customer. Jill Spangler notes they are "repeat customers." John Fiedler confirms the company has "done work for us twice now." This pattern suggests customer satisfaction extends well beyond single projects.
How Odyssey Painting Was Evaluated
Every painting company listed on Chooz Painters is evaluated using our multi-step quality framework. We combine structured data analysis with human review to understand how Odyssey Painting performs across the key signals that matter most to property owners.
How the Chooz Score Works
The Chooz Score is a 100-point rating based on four core pillars:
- Platform reviews & ratings from sources such as Google, Facebook, Yelp, Angi, BBB, and others
- Review quality & engagement, including depth of customer feedback, photos, and how the company responds to reviews
- Website and digital presence, which helps indicate professionalism, transparency, and communication quality
- Business authority & operations, including years in business, licensing, insurance, and other operational standards
Each contractor is evaluated using the same framework nationwide, and the score reflects Odyssey Painting’s performance within its local market.
A Chooz Score represents real-world performance, verified signals, and human-reviewed context.
Chooz Score Award Levels
Scores are determined through more than 40 evaluation factors across our four pillars.
If you want a deeper explanation of how our scoring system works, you can view the full breakdown on our Chooz Scoring page.