Question 1

Q: What makes Paint Pro, Inc.'s cabinet refinishing work stand out from competitors?

Accepted Answer

Cabinet refinishing generates some of Paint Pro's strongest customer praise. Lynn Scanlon describes the results as "the absolute BEST" after her kitchen project, while Randy Metzler notes the team was "extremely thorough" with preparation and finishing. Virginia Voss calls her cabinet work a "superb job." Customers consistently mention smooth finishes and careful attention to doors, drawers, and trim pieces throughout the process.

Question 2

Q: Do Paint Pro, Inc. crews protect furniture and floors during projects?

Accepted Answer

Protection and cleanup receive consistent praise across reviews. Lynn Scanlon mentions crews "left the rooms even cleaner than before they started," while Ashley Becker appreciates how the team "covered and protected" everything. Sarah Cyr notes they were "very careful to cover everything." Painters use plastic sheeting, paper, and drop cloths before starting work, then remove all materials and wipe down surfaces upon completion.

Question 3

Q: Why do Kansas City homeowners return to Paint Pro, Inc. for additional projects?

Accepted Answer

Paint Pro has built significant customer loyalty over three decades. Denise Howard has "used Paint Pro for several projects" and continues returning. Lou S. describes this as her "second time using Paint Pro" with equally positive results. Bernie Anwander plans on "having more done in the fall," and Lindy Wilkerson calls them "always our go-to" for painting needs. Consistent crew quality appears to drive repeat business.

Question 4

Q: How does Paint Pro, Inc. handle warranty work when customers need touch-ups?

Accepted Answer

Deanna Consani's experience illustrates Paint Pro's warranty commitment. When she needed touch-ups 20 months after her original project, the team "just completed warranty work" without hesitation. She describes the company as having "the highest integrity." Reviews indicate responsive communication throughout projects, with owner Bill and crew leaders addressing questions and concerns promptly during the work process.

Question 5

Q: Does Paint Pro, Inc. employ in-house painters or use subcontractors?

Accepted Answer

Paint Pro maintains a dedicated in-house team rather than relying on subcontractors. Reviews consistently mention the same crew members by name, including Ricardo, Chester, Jade, Mason, Jose, Adan, and Antonio. Claire Reagan describes the painters as "knowledgeable, friendly and professional." This consistent staffing allows customers to build familiarity with crews and helps maintain quality control across all projects.

Question 6

Q: Can Paint Pro, Inc. handle wood rot and window repairs alongside painting?

Accepted Answer

Paint Pro offers comprehensive repair services beyond painting work. Randy Metzler praises their "extremely thorough" approach to addressing wood rot during his exterior project. Tony Warkoczeski had window installation completed alongside his painting work. The company handles siding repair, door replacement, and structural wood issues, allowing homeowners to coordinate multiple repairs through a single contractor.

Question 7

Q: What is the color consultation process like with Paint Pro, Inc.?

Accepted Answer

Designer Lauren provides professional color guidance for customers seeking help with selections. Claire Reagan appreciated receiving "great help in selecting colors" during her interior project. Samantha Gilmore also worked with Lauren on color choices. The consultation process helps homeowners move past indecision and select palettes that complement existing finishes, furniture, and lighting throughout their spaces.

Question 8

Q: Has Paint Pro, Inc. received negative feedback and how do they respond?

Accepted Answer

While Paint Pro maintains overwhelmingly positive reviews, one detailed Google review from Sheri Drake describes concerns about an exterior project including timeline delays and cleanup issues. This review currently shows no owner response, which represents an unusual gap given Paint Pro's otherwise strong reply rate. Most other customer concerns appear addressed through their warranty process, as Deanna Consani's experience with "warranty work" demonstrates.

Question 9

How Paint Pro Inc Was Evaluated

Accepted Answer

Every painting company listed on Chooz Painters is evaluated using our multi-step quality framework. We combine structured data analysis with human review to understand how Paint Pro Inc performs across the key signals that matter most to property owners.  How the Chooz Score Works The Chooz Score is a 100-point rating based on four core pillars:  Platform reviews & ratings from sources such as Google, Facebook, Yelp, Angi, BBB, and others Review quality & engagement, including depth of customer feedback, photos, and how the company responds to reviews Website and digital presence, which helps indicate professionalism, transparency, and communication quality Business authority & operations, including years in business, licensing, insurance, and other operational standards Each contractor is evaluated using the same framework nationwide, and the score reflects Paint Pro Inc’s performance within its local market.  A Chooz Score represents real-world performance, verified signals, and human-reviewed context.  Chooz Score Award Levels 80–86.9: Chooz Certified 87–93.9: Top Painter Award 94–100: Best Painter Award Scores are determined through more than 40 evaluation factors across our four pillars.  If you want a deeper explanation of how our scoring system works, you can view the full breakdown on our Chooz Scoring page.

Question 10

What are the Chooz Score award levels?

Accepted Answer

Chooz Score award levels are: Chooz Certified (80-86.9 points), Top Painter Award (87-93.9 points), and Best Painter Award (94-100 points). Scores are determined through more than 40 evaluation factors across four pillars: platform reviews, review quality, digital presence, and business authority.

Question 11

How does the Chooz Score work?

Accepted Answer

The Chooz Score is a 100-point rating based on four core pillars: platform reviews and ratings from multiple sources, review quality and engagement including customer feedback depth and company responses, website and digital presence quality, and business authority including licensing and operational standards. Each contractor is evaluated using the same framework nationwide, and the score reflects real-world performance, verified signals, and human-reviewed context.

Paint Pro Inc

Chooz Score Insights

About Paint Pro, Inc.

Q&A Based On What Customers Are Saying About Paint Pro, Inc.