Chooz Score Insights
Owner on the Job
Owner Danny Hirby personally oversees every project, checking in daily and conducting final walkthroughs to ensure quality. The Chooz Score's owner engagement indicators are strong, with Danny mentioned by name in the majority of reviews:
- Danny personally provides estimates and answers questions throughout the planning process
- Customers describe him as "very kind and personable" with quick response times
- Final inspections include touching up anything that doesn't meet standards
"Danny inspected every room to ensure the quality of their work. I look forward to future projects." - Stephanie R., Google Review
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Additional Questions Answered
Does Serious Business Painting deliver quality cabinet refinishing results?
Cabinet work stands out as a specialty for this company. Brian Miller describes the results as "seamless and beautiful cabinets" with "exemplary work" following comprehensive prep. Dana Owens calls her kitchen cabinet project "phenomenal and meticulous." Multiple reviews highlight cabinet refinishing as a core strength, with customers specifically seeking them out for this service based on Nextdoor recommendations.
How involved is owner Danny Hirby in Serious Business Painting projects?
Danny takes a hands-on approach throughout each project. One Angi reviewer notes that Danny "did not disappear after the crew started work" and "returned, just about every day, to check on how the work was going." Elizabeth McCall mentions that "Danny responds quickly" to questions. This owner involvement extends from initial estimates through final inspections, with Danny personally addressing any concerns.
What do customers say about Serious Business Painting's crew professionalism?
Reviews consistently highlight crew quality. One Angi reviewer observed the crew was "considerably smarter than the average painters" when listening to them work. N N describes the team as "very professional" noting they "clean up daily." Debbie Branit calls them "perfectionists and kind" who "went above and beyond." Customers also mention feeling comfortable leaving their homes with the crew present unsupervised.
Does Serious Business Painting complete projects on schedule?
Timeliness appears throughout reviews. Stephanie Hayes states the project "started and ended when promised." John Homm describes the team as "punctual, experienced, thorough." Alex Deskins calls them "excellent communicators" with "special attention to detail." When one customer needed urgent work completed, the crew delivered efficiently without rushing quality.
How does Serious Business Painting handle pricing and estimates?
Customers describe pricing as fair and reasonable. John Homm specifically mentions "very reasonable price" for his touch-up work. Debbie Branit researched five companies before choosing Serious Business Painting for their "fair price and personality." One Angi reviewer notes their estimate came in higher than competitors but felt "the money was well spent" given the superior results.
What happened with the negative review about Serious Business Painting on Angi?
One 2018 Angi review reported paint peeling after four years and noted a lengthy timeline. This single negative review from seven years ago contrasts sharply with the consistent five-star reviews from 2024-2025. The 31 reviews within the past two years show no similar complaints about paint durability or project management, suggesting either an isolated incident or significant operational improvements since then.
Do customers return to Serious Business Painting for additional work?
Repeat business indicates customer satisfaction. Debbie Branit initially hired them for a tray ceiling, then returned for "exterior trim, front porch, most interior." Her updated review reflects ongoing satisfaction. Multiple reviewers state they will "definitely be using Serious Business Painting from now on" and plan to recommend them. This pattern of return customers and referrals supports their Nextdoor Neighborhood Favorite recognition.
Can Serious Business Painting work with older paint and challenging situations?
The team demonstrates expertise with unique challenges. John Homm describes how they successfully used "7-year-old paint" for touch-ups, matching existing surfaces precisely. Alex Deskins notes their collaboration with an interior designer on a custom nursery color scheme, showing flexibility with creative projects. Reviews also mention work on older homes requiring careful restoration approaches.
How Serious Business Painting, LLC Was Evaluated
Every painting company listed on Chooz Painters is evaluated using our multi-step quality framework. We combine structured data analysis with human review to understand how Serious Business Painting, LLC performs across the key signals that matter most to property owners.
How the Chooz Score Works
The Chooz Score is a 100-point rating based on four core pillars:
- Platform reviews & ratings from sources such as Google, Facebook, Yelp, Angi, BBB, and others
- Review quality & engagement, including depth of customer feedback, photos, and how the company responds to reviews
- Website and digital presence, which helps indicate professionalism, transparency, and communication quality
- Business authority & operations, including years in business, licensing, insurance, and other operational standards
Each contractor is evaluated using the same framework nationwide, and the score reflects Serious Business Painting, LLC’s performance within its local market.
A Chooz Score represents real-world performance, verified signals, and human-reviewed context.
Chooz Score Award Levels
Scores are determined through more than 40 evaluation factors across our four pillars.
If you want a deeper explanation of how our scoring system works, you can view the full breakdown on our Chooz Scoring page.