Promark Painting
Updated: 11-07-2025
About Promark Painting
Specializing in cabinet refinishing and both residential and commercial painting, Promark Painting has built an exceptional reputation throughout Amesbury and surrounding Massachusetts communities. Since 1988, this locally-owned contractor has developed expertise in transforming outdated spaces with advanced spray technology and traditional craftsmanship. With over 95 five-star Google reviews and a 4.9-star rating, owner Tom Moore and his team have become known for work that stands the test of time.
The company handles everything from single-room interior updates to complete exterior transformations and complex cabinet refinishing projects. Their portfolio spans residential homes throughout Amesbury, Newburyport, Georgetown, and commercial properties including historic buildings. Reviews consistently highlight the crew's preparation methods and finishing techniques, with customers noting surfaces "protected better than my own furniture" and results that look "brand new." The team uses spray technology for cabinet work to achieve brush-stroke-free finishes while maintaining traditional attention to trim details and wood repair.
What distinguishes Promark Painting is their respect for client property and schedules. Crews arrive on time, complete daily cleanup that leaves homes "immaculate before leaving," and often finish ahead of projected timelines. Tom personally guides color selection and project planning while his experienced crew handles execution with care for furnishings, pets, and daily routines. With fair pricing that reflects quality materials and skilled labor, they've built a business primarily through word-of-mouth referrals and repeat customers who trust them for multiple projects.
Updated: 11-07-2025
Q&A Based On What Customers Are Saying About Promark Painting
Q: Why do multiple customers specifically mention Promark Painting's cabinet refinishing quality?
Reviews consistently describe cabinet transformations as exceptional. Paul notes cabinets that "came out above and beyond my expectation," while Sandra mentions how they "look brand new." Tom's team removes cabinets to their shop for professional refinishing, completing full kitchen transformations typically within one week. The spray technology eliminates brush strokes while achieving durable finishes that customers describe as "showroom quality."
-Review Snippet Sources: Google Reviews
Q: Does Promark Painting actually protect property during painting projects?
Protection measures receive frequent praise in reviews. David describes crews who are "respectful moving lots of furniture around without even a surface scratch," while Kate notes there were "NO paint drops on my floors." The team uses multiple layers of floor protection, covers all landscaping and hardware, and performs daily cleanup. Reviews mention walk-off mats, careful furniture handling, and attention to keeping homes clean throughout projects.
-Review Snippet Sources: Google Reviews
Q: How involved is owner Tom Moore in Promark Painting projects?
Tom personally handles estimates, color consultations, and often works alongside crews. Rebecca describes how "Tom has shown up and worked with us on a project plan that fits our schedule," while Kate mentions "all our conversations" with Tom about color choices. Multiple reviews note his responsiveness and accessibility throughout projects. He guides material selection and addresses concerns directly rather than delegating all customer interaction.
-Review Snippet Sources: Google Reviews
Q: What makes Promark Painting's attention to detail different?
Reviews repeatedly mention thoroughness beyond basic painting. Matthew notes they went "above and beyond making sure every board was nailed down and replacing every trim that was rotted" rather than painting over problems. Denis describes "outstanding job both painting the house and repairing damaged and rotted wood where they found it." The crew addresses discovered issues like damaged door frames without change orders, treats surfaces with proper prep time, and ensures trim work precision.
-Review Snippet Sources: Google Reviews
Q: Does Promark Painting complete projects on schedule?
Timing consistency appears across reviews. Jessica describes "quick turnaround time" with her century-old home completed in "less than 3 days." Dianne notes the "job was completed in same timeframe as quoted," while Michael mentions work done "on time and on budget." Multiple customers praise finishing ahead of schedule. Tom coordinates timing to meet client needs, including rush projects and specific move-in deadlines.
-Review Snippet Sources: Google Reviews
Q: How does Promark Painting handle the pricing situation mentioned in the negative review?
Kathy's review describes a last-minute price renegotiation after she had prepared for the job. The situation involved detailed discussions and photos during estimate, followed by a midnight text requesting price changes. This experience contrasts with dozens of reviews praising fair, accurate pricing. Most customers describe transparent estimates with no surprises. Tom's typical approach involves thorough walk-throughs and detailed written estimates before starting work.
-Review Snippet Sources: Google Reviews
Q: What do Promark Painting customers say about the crew's professionalism?
Crew behavior receives consistent praise. Judy describes workers as "hardworking, courteous, friendly and appreciative," while Georgetown Dental calls them "extremely professional, helpful, efficient." Reviews mention crews who listen to concerns, answer questions patiently, and treat clients with respect. David notes feeling "as if we were their only client when they had multiple job sites going." Workers accommodate pets, maintain communication, and show care for customer property.
-Review Snippet Sources: Google Reviews
Q: Does Promark Painting use modern techniques alongside traditional painting methods?
The company combines spray technology with traditional craftsmanship. Chieh-Min describes "latest spray technology for a brush stroke free finish inside" that produces "really nice" work. For cabinets, they use professional spray equipment in their shop for superior finishes. Exterior work involves traditional preparation including pressure washing, surface repair, and multi-coat applications. This combination delivers contemporary efficiency with time-tested durability.
-Review Snippet Sources: Google Reviews