Crews like Merlyn, Youseff, Hugo, Alyssa, and Elias get called out by name in review after review. The Chooz Score's in-house crews component shows consistency: the same crew names appear across multiple reviews spanning months, confirming Paint Pros MA runs dedicated in-house teams rather than cycling through subcontractors:
"Crew lead Youseff communicated daily on progress and checked in often on satisfaction/details. When job completed, Youseff and Mike came back several times for finishing touches. Crew cleaned up the worksite leaving everything the same as they found it." - Suzanne D., Google Review
The last time we conducted our Chooz Score analysis, Paint Pros MA had over 150 Google reviews with a 5.0-star rating - a perfect score across every single review. This company earned a Chooz Score of 92.7%. That kind of consistency across a growing review base is rare, and it holds up across platforms:
"As a fellow business owner, I don't usually write reviews - but after seeing Paint Bros in action, I had to make an exception. Whether it's the prep, the attention to detail, or just the way they carry themselves on-site, it's clear they treat every job like it's their reputation on the line." - Keymy V., Google Review
Owner Justin personally handles estimates, oversees projects, and often works alongside his crews on-site. The Chooz Score's owner engagement indicators are strong: Justin is mentioned by name in the majority of reviews, and he responds to virtually every one with personalized details about the project and customer:
"Justin came out himself for the estimate. Very easy to deal with. Very professional. They guarantee their work. During the final walk through, the owner even pointed out a few small touch ups needed that I missed." - Dyann P., Google Review
100% Recommended (7 Reviews)
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Get StartedFREE SERVICEIf you're a first-time customer who wants guidance through the painting process, this company makes it easy. Owner Bill personally responds to virtually every review with individualized messages—mentioning specific team members and project details, not generic thank-yous. This attention to communication carries through to the actual work:
"Kyle kept in touch daily on the project of what would be done. And when there was a bad weather day he informed me of no work being done on that day." - Jonathan A., Google Review
If you're budget-conscious but still want quality, their pricing approach stands out. Multiple customers specifically chose CertaPro after receiving quotes they describe as "unbelievable" from competitors—and not in a good way. What makes the difference:
"There are many companies with great reviews but will charge you a fortune (not an exaggeration). Some of the quotes we got are just unbelievable. We are so glad that we chose CertaPro." - Sulav D., Google Review
If you're a busy professional or family on a tight schedule, their track record delivers. Projects consistently finish ahead of schedule, and the team accommodates tight timelines without sacrificing quality:
"I needed less than a week turnaround for all the walls in my condo and they said No Problem!" - Chanel B., Google Review
If you're looking for a long-term painting partner for multiple projects, customers keep coming back. The last time we conducted our Chooz Score analysis, they had over 125 Google reviews with a 4.9-star rating (Source: Google Reviews) and earned a Chooz Score of 90.9%. Clear evidence shows this isn't just one-and-done service:
"This is the second time I've used CertaPro. They are professional, affordable and dependable. They did a perfect job. Would use them again without question." - Karen C., Google Review
One reviewer mentioned difficulty reaching the company by phone. While the overwhelming majority of reviews praise their communication, if phone responsiveness is important to you, it's worth asking about. Ask them directly: "What's the best way to reach you quickly if I have questions during my project?"
"No answer or voicemail when calling from number provided online." - Killian M., Google Review (no owner reply)
Customers consistently mention the same crew names across reviews: Dennis, Victor, Cesar, Joseph, Eder, Harvey, and Ricco. The Chooz Score's in-house crews component shows consistency: the same painters appear across multiple projects, which means you're likely to get experienced professionals who know their craft:
"Cesar and his crew are incredible. Cesar is so knowledgeable and patient. He waited patiently until we were able to have him come out again to redo the deck. It's absolutely gorgeous!" - S L., Google Review
Fast turnaround without cutting corners comes up frequently in reviews. Owner Fadi Francis is praised for quick response times and getting projects scheduled promptly:
"We contacted them on a Saturday, they came same day to assess. By Sunday, they provided a very detailed quote. By Thursday they started painting and were done by end of day Saturday." - Daniel H., Google Review
The last time we conducted our Chooz Score analysis, Fresh Coat Painters of Andover had over 50 Google reviews with a 4.9-star rating. This company earned a Chooz Score of 90.1%. As part of the Fresh Coat national franchise network with over 15 years of experience, this local operation brings franchise-backed systems to the Andover area:
"I have used Fresh Coat multiple times on my historic home and they are the best. Detailed quote, fast service and the work is top notch." - Ian C., Google Review
One detailed Yelp review describes challenges with a cabinet painting project, including issues with door installation, hinge replacement, and handle holes not being drilled as agreed. While most reviews are positive, cabinet refinishing involves many steps and coordination. If you're considering cabinet work, ask directly: "Can you walk me through exactly how the cabinet painting process works, including how doors are handled, what prep is included, and how you ensure quality control before final installation?"
"The doors had no additional holes for handles, although I was charged additionally for extra holes that I requested. So, he had to take them back and drill them." - Pavel S., Yelp Review (no owner reply)
Owner Tom Moore personally handles estimates, oversees every project, and responds to virtually every review with specific details about the work and genuine appreciation. The Chooz Score's owner engagement indicators are strong: Tom is mentioned by name in the majority of reviews and maintains an estimated 95%+ response rate across platforms:
"Tom was wonderful to work with and very knowledgeable. The crew that Tom sent to paint my home was excellent. Tom and the crew were easy to deal with, very friendly, a very clean job and a very reasonable price." - Barbara R., Google Review
The last time we conducted our Chooz Score analysis, Promark Painting had over 95 Google reviews with a 4.9-star rating. This company earned a Chooz Score of 76.5%. With over 35 years in business serving Amesbury and the surrounding Massachusetts area, they've built a track record that speaks for itself:
"Its been 2 years now since they had painted my house but I have to say it looks as good today as it did when they finished it 2 years ago. They were the best we have used throughout the years, highly recommend them." - Joe K., Google Review
If you're looking for a painter you can call for years to come, this company has built serious loyalty. High marks on the Chooz Score's customer retention indicators: reviewers consistently mention returning for multiple projects and recommending Promark to family members:
"Promark has been my go-to painting team for 2 decades. They paint both my properties and always do a superior professional job on both interior and exterior projects. I would recommend them without reservation." - Chieh-Min F., Google Review
The last time we conducted our Chooz Score analysis, Top Notch Pro Painting Inc. had over 40 Google reviews with a perfect 5.0-star rating. What stands out isn't just the score, it's the consistency: perfect 5.0 ratings across every platform where they're reviewed. This company earned a Chooz Score of 87.2%, with strong marks across multiple verification factors:
"Couldn't be happier with the outcome. From start to finish, their team exhibited professionalism and skill. They arrived on time, fully prepared, and worked efficiently, all while maintaining a friendly and approachable demeanor." - Shudeshna B., Google Review
Fred personally handles estimates, does final walkthroughs, and often works alongside his crew. His wife Cecelia manages customer communication, and together they've built a hands-on operation where the owners are genuinely involved. The Chooz Score's owner engagement indicators are strong: Fred is mentioned by name in the majority of reviews:
"Fred came to do the final walkthrough, we pointed out a small area where we noticed the darker original color still showed through the white paint, and he had the crew back the same day to do a final coat." - Katherine M., Google Review
Customers consistently mention the same thing: meticulous prep work, clean edges, and attention to the small stuff that makes a paint job look professional. The Chooz Score's review authenticity indicators are strong: reviewers mention specific project details, crew members by name, and realistic timelines:
"I have hired Top Notch Pro Painting many times to paint various rooms and areas in my house. Fred always takes the necessary time to prep and protect all areas as he is working. When finishing a job, he always leaves the area thoroughly complete and clean." - Stephen F., Google Review
Every painter listed on this page has been evaluated using the Chooz multi-step quality process. We combine data analysis with human review to identify companies that consistently deliver strong results for property owners in West Newbury, MA.
The Chooz Score is a 100-point rating built on platform reviews, review quality and engagement, website and digital presence, and business authority and operations. We use the same scoring framework nationwide while evaluating each contractor's performance specifically within West Newbury, MA.