Question 1

Q: Does Paint Pros MA actually follow through on communication like reviews suggest?

Accepted Answer

Justin's responsiveness appears throughout customer feedback. Maeghan Culley notes the team was "quick, clean, and the work was done beautifully," while Jason Marhue praises "excellent service" with same-day owner responses to his review. Customers consistently mention text updates, morning arrival confirmations, and Justin personally answering calls. The pattern holds from initial estimate through final walkthrough.

Question 2

Q: How does Paint Pros MA handle drywall and plaster repairs before painting?

Accepted Answer

Drywall work represents a core specialty rather than an afterthought. Max Rizzo describes "workmanship was excellent" on his repair project, while multiple reviewers mention water damage restoration, hole patching, and skim coating completed before any paint touches the walls. Crew member Merlyn receives specific praise for ceiling repairs. The company approaches surface prep as the foundation for lasting finishes.

Question 3

Q: What do customers say about Paint Pros MA's cabinet refinishing quality?

Accepted Answer

Cabinet projects showcase the team's detail orientation. Bob Klein hired them for kitchen cabinets and was so satisfied he returned for deck staining, calling the results exceptional. Ann Rose praises the transformation of her dated cabinets. Customers note the multi-step process of cleaning, sanding, priming, and applying durable finishes designed for kitchen moisture and daily use.

Question 4

Q: Do Paint Pros MA crews leave job sites clean during and after projects?

Accepted Answer

Cleanup standards appear consistently across reviews. Mandi Salvatore found her place "left spotless" after extensive molding and painting work. Maeghan Culley specifically highlights they were "clean" throughout the process. Multiple customers mention drop cloths protecting floors, furniture covered and moved carefully, and end-of-day tidying that leaves homes livable even during multi-day projects.

Question 5

Q: How does Paint Pros MA handle specialty projects like churches or commercial spaces?

Accepted Answer

Commercial experience spans diverse settings. Philip Boshar hired them for church exterior work including windows, trim, and areas around stained glass. Kristen O had her salon transformed. Alissa Santostefano describes an office painting that exceeded expectations. Enzo Carrara trusted them with eight decks at Bay Colony Condominiums. The team coordinates scheduling around business hours and occupancy requirements.

Question 6

Q: Which Paint Pros MA crew members do customers mention by name?

Accepted Answer

Reviews reveal a consistent team rather than rotating subcontractors. Justin handles estimates and maintains communication throughout. Elias earns descriptions like "artist" for detailed finish work. Merlyn tackles ceiling repairs and emergency calls. Mike assists with color consultation and project coordination. Alyssa, Leo, Gabriel, Hugo, Billy, and Paulo appear across multiple projects, suggesting stable employment and crew familiarity.

Question 7

Q: Does Paint Pros MA offer emergency or weekend painting services?

Accepted Answer

Urgent response capability surfaces in several reviews. Joseph Ingaharro received same-day weekend service. Catherine D mentions emergency scheduling when timing was critical. The company advertises 24/7 availability for estimates and accommodates after-hours work for occupied homes and businesses needing minimal disruption. Jasmina Mehinagic summarizes the experience as "excellent service, great work" with "reasonable price."

Question 8

Q: Is Paint Pros MA licensed and registered in Massachusetts?

Accepted Answer

Paint Pros MA LLC is registered with the Massachusetts Secretary of State (Entity ID 001631879) and holds an active Home Improvement Contractor License No. 207581, valid through February 8, 2027. The company was originally incorporated as Paint Bros MA LLC on January 21, 2023, with the name officially changed to Paint Pros MA LLC on November 3, 2025. Owners Justin Lebbos and Jacob Giuffrida are listed as managers. The business address is 85 River St, Haverhill, MA 01832.

Question 9

How Paint Pros MA Was Evaluated

Accepted Answer

Every painting company listed on Chooz Painters is evaluated using our multi-step quality framework. We combine structured data analysis with human review to understand how Paint Pros MA performs across the key signals that matter most to property owners.  How the Chooz Score Works The Chooz Score is a 100-point rating based on four core pillars:  Platform reviews & ratings from sources such as Google, Facebook, Yelp, Angi, BBB, and others Review quality & engagement, including depth of customer feedback, photos, and how the company responds to reviews Website and digital presence, which helps indicate professionalism, transparency, and communication quality Business authority & operations, including years in business, licensing, insurance, and other operational standards Each contractor is evaluated using the same framework nationwide, and the score reflects Paint Pros MA’s performance within its local market.  A Chooz Score represents real-world performance, verified signals, and human-reviewed context.  Chooz Score Award Levels 80–86.9: Chooz Certified 87–93.9: Top Painter Award 94–100: Best Painter Award Scores are determined through more than 40 evaluation factors across our four pillars.  If you want a deeper explanation of how our scoring system works, you can view the full breakdown on our Chooz Scoring page.

Question 10

What are the Chooz Score award levels?

Accepted Answer

Chooz Score award levels are: Chooz Certified (80-86.9 points), Top Painter Award (87-93.9 points), and Best Painter Award (94-100 points). Scores are determined through more than 40 evaluation factors across four pillars: platform reviews, review quality, digital presence, and business authority.

Question 11

How does the Chooz Score work?

Accepted Answer

The Chooz Score is a 100-point rating based on four core pillars: platform reviews and ratings from multiple sources, review quality and engagement including customer feedback depth and company responses, website and digital presence quality, and business authority including licensing and operational standards. Each contractor is evaluated using the same framework nationwide, and the score reflects real-world performance, verified signals, and human-reviewed context.

Paint Pros MA

Chooz Score Insights

About Paint Pros MA

Q&A Based On What Customers Are Saying About Paint Pros MA