9 Best Painters in Billerica, MA - Chooz Score Ranked

Why Customers Choose Castle Complements Painting Co., Inc.

Long-Term Relationships, Not One-Time Jobs

Customers don't just hire Castle Complements once, they keep coming back for decades. The Chooz Score's customer retention indicators are exceptional: owner Mat Richards has built relationships spanning 15, 20, and even close to 25 years with some clients. That kind of loyalty doesn't happen by accident:

• Stephen Sakakeeny has been using Castle Complements "for at least 10 years (inside and outside)"
• Owner responses reveal customers like Karen Giaquinto have been clients "for almost 20 years"
• J.P. L. describes working with them "for almost fifteen years" across "several jobs"

"We've had Castle Complements for several jobs for almost fifteen years. Mat does a great job, especially with prep work so that the paint looks good for a long time." - J.P. L., Google Review

Hundreds of Happy Customers

The last time we conducted our Chooz Score analysis, Castle Complements had over 110 Google reviews with a 5.0-star rating. This company earned a Chooz Score of 91.0%. With 25 years in business since owner Mat Richards returned from Army active duty in 2000, they've built a reputation across the Merrimack Valley:

• 4.4 stars on Angi with over 8 reviews confirming consistent quality
• MA Home Improvement Contractor License No. 157414 verified and prominently displayed
• EPA Lead-Safe Renovation certified for work in older homes

"The best experience with a contractor we've had in quite some time! Mat and his entire crew were very professional and went above and beyond all of our expectations." - Nicholas T., Google Review

Familiar Faces, Consistent Results

Castle Complements keeps the same crew on projects, and customers notice. The Chooz Score's in-house crews component shows consistency: the same names appear across multiple reviews, and customers praise the team chemistry:

• Chuck, David, and Mat are mentioned by name repeatedly across reviews
• Jill DelGrosso gives a "huge shout-out to Mat, Chuck and David" for their interior painting work
• Angela Hughes notes "Mat and his team (Chuck the lead on this job) always go above and beyond"

"I can't say enough positive things about Castle Complements and their crew. The experience from end-to-end was seamless. Excellent communication, on-time crew and they finished our internal painting in no-time." - Jill D., Google Review

Questions to Ask Castle Complements Painting Co., Inc.

Post-project cleanup expectations

One reviewer noted that cleanup after interior work took more effort than expected. While the painting quality was praised, the timing of protective plastic removal during sanding created additional cleanup. Ask them directly: "What's your cleanup process during and after the project, especially for interior work with sanding?"

"Not giving a 5 because the clean up afterwards was pretty intense. I feel they took down plastic too soon, and ended up doing more sanding without the plastic…..it was quite messy and took hours to clean" - Gail H., Google Review (no owner reply)

Why Customers Choose CertaPro Painters of Woburn, MA

Communication & Responsiveness

If you're a first-time customer who wants guidance throughout your project, this company delivers. Owner Chris Leary personally responds to the majority of reviews with thoughtful, personalized messages that reference specific projects and customer names. This responsiveness extends beyond reviews to the actual work:

• Same-day estimates are common, with detailed proposals sent quickly
• Chris does personal walkthroughs at the start and end of projects
• Daily check-ins during projects to ensure everything stays on track

"Chris was extremely responsive and was able to work with his team to schedule to ensure this could be done before we moved in. The team was punctual, professional, and did a great job!" - Samantha Z., Google Review

Trusted for Repeat Business

If you're looking for a long-term painting partner, CertaPro Woburn has built lasting relationships with customers who return project after project. Multiple reviewers explicitly mention coming back for additional work:

• One customer completed their 4th or 5th project with the team
• Several homeowners hired them for both interior and exterior work
• Referrals to family members are common

"This is the second time I've used Chris and his crew from CertaPro Painting for my exterior house painting. Once again, my wife and I are very pleased with the results." - Robert P., Google Review

Clear, Upfront Pricing

If you're budget-conscious but still want quality, CertaPro Woburn's quote process helps you understand exactly what you're paying for. Many of the reviews we looked at mention "fair," "reasonable," or "best price," and customers frequently note that final costs match the original estimates:

• Detailed, itemized proposals sent the same day as the walkthrough
• Ability to customize the scope to fit your budget
• Competitive pricing that won customers over multiple bids

"CertaPro came in as the lowest cost quote for power-washing and re-staining our deck. Typically, it's nerve wracking to choose the lowest cost option because you feel like you might not get great results. However, they did an excellent job." - Carl S., Google Review

Proven Track Record

If you want a company with a solid reputation backed by years of consistent delivery, CertaPro Painters of Woburn earned a Chooz Score of 90.2% and has one of the strongest review portfolios in the area. The last time we conducted our Chooz Score analysis, they had over 140 Google reviews with a perfect 5.0-star rating (Source: Google Reviews). They've built their reputation through nearly two decades of work:

• The last time we conducted our Chooz Score analysis, reviews spanned multiple platforms including 4.8 stars on Angi (Source: Angi)
• Over 70 reviews in just the last 2 years alone
• Business established in 2007 with over 17 years of continuous operation

"Chris and the Certa-Pro team did an outstanding job painting the exterior of my home. They deserve 10 gold stars! High quality work at a fair price. They delivered everything they said they would." - Cheryl, Google Review

Why Customers Choose Ulta Home

Communication & Responsiveness

If you're a first-time customer who wants guidance through every step of your project, Ulta Home delivers. Owner Bruno and his team respond to virtually every review with personalized messages that reference specific project details and team members—not copy-paste thank yous. The last time we conducted our Chooz Score analysis, the owner response rate was approximately 90-95%. This responsiveness carries through to the actual work:

• Multiple customers highlight the Buildertrend client portal that tracks progress, posts schedules, and allows direct communication
• Picture updates sent during projects, even when homeowners are traveling
• Same-day or next-day responses to calls, texts, and emails throughout projects

"Communication was great, both via phone calls and emails and the online portal, which was very easy to use. Any issues that arose were immediately dealt with and the team responded well to real-time feedback whilst on the job." - Christine P., Google Review

Quality & Attention to Detail

If you're particular about craftsmanship and the details matter to you, this company's reviews reflect that focus. Many of the reviews we looked at mention specific prep work, careful protection of belongings, and meticulous cleanup. Team members are frequently praised by name—Jefferson, Leo's team, Hugo, Tiago, Aldo—which suggests consistent quality across different crews:

• Detailed preparation work on complex projects, including multi-day prep on exterior painting
• Crews that photograph the home before and after, returning everything to its original position
• Proactive quality control—painters have flagged color match issues themselves to ensure customer satisfaction

"Jefferson was a superior craftsman. He spent close to three days preparing the clapboards for painting. He then caulked the side of the house; I counted six tubes of caulk used on the building. The results were very impressive." - Barbara P., Google Review

Trusted for Repeat Business

If you're looking for a long-term home improvement partner, Ulta Home has built that kind of relationship with many customers. Several reviewers specifically mention using them multiple times across different projects—interior painting, exterior work, flooring, cabinet refinishing, and bathroom remodels:

• A designer has completed 3 successful projects with them and recommends them to all clients
• One customer has used them for both interior and exterior painting months apart
• Multiple reviews mention "used them many times" and "will definitely hire again"

"We have worked with them many times in the last few years, and they have consistently maintained their standard. He is very responsive and the job was started and finished in timely manner." - Pooja G., Google Review

Proven Track Record

If you want a company with a solid reputation, Ulta Home has earned a Chooz Score of 90.1% and one of the strongest review portfolios in the Metro West Boston market. The last time we conducted our Chooz Score analysis, they had over 115 Google reviews with a 5.0-star rating (Source: Google Reviews). Founded in 2014, they've built over 10 years of experience serving the Greater Boston area:

• The last time we conducted our Chooz Score analysis, reviews spanned multiple platforms including 100% recommended on Facebook (Source: Facebook) and 5.0 stars on Yelp (Source: Yelp)
• A+ rating with the Better Business Bureau, accredited since 2018 (Source: BBB)
• Consistent monthly review activity over the past two years with strong recent reviews in 2025

"This is a first class company with excellent employees who are skilled in their area of service. They offer first class advice, show up on time, deal with the customer as if you were the only customer in the world and deliver a beautifully finished project." - Vesper G., Google Review

Questions to Ask Ulta Home

Technical advice on specialty finishes

Nearly all reviews are strongly positive, but there is one 3-star review where a customer disagreed with technical guidance Ulta provided about staining options. This appears to be a difference of opinion rather than a service complaint, but if you have a specialty finish project—like re-staining previously painted surfaces—it may be worth discussing their approach to ensure alignment. Ask them directly: "What's your approach to [your specific finish type], and can you walk me through why you recommend it?"

"I disagree with your statement. Solid stain could be painted over many services, including an already painted wood surface." - Chris T., Google Review (no owner reply)

Why Customers Choose Paint Bros MA

The Reviews Speak for Themselves

Over 140 Google reviews with a perfect 5.0-star rating is rare in any industry. The last time we conducted our Chooz Score analysis, Paint Bros MA earned a Chooz Score of 90.1% - the highest among comparable local painters. This isn't just high volume; it's consistency across platforms:

• 4.67 stars on BBB with over 10 reviews
• 4.5 stars on Yelp with detailed project feedback
• 100% response rate to every Google review with personalized replies from owner Justin

"The best contractor I have dealt with. Fair price, great work and efficient. I barely knew they were there when they were working." - Michael L., Google Review

Pride in the Finished Product

Customers don't just say "good job" - they describe watching meticulous prep work unfold. The Chooz Score's review authenticity indicators are strong: 85% of reviews mention specific project details, crew members by name, and realistic timelines. Interior, exterior, drywall, deck staining - the quality comments stay consistent:

• Prep work praised repeatedly: "best patchwork I've ever seen" appears in multiple variations
• Crew members Alyssa, Thias, Youseff, and Geovanni called out for careful attention to detail
• Before/after transformations noted, with neighbors thinking entire siding was replaced

"Their prep work was extensive and meticulous, including some of the best patchwork I've ever seen. The final result is flawless - truly perfection." - Jeanne B., Google Review

Responsive from First Call to Final Walkthrough

Owner Justin answers calls and texts personally - nights and weekends included. The Chooz Score's review response quality shows personalized responses to every single review, with specific project details and genuine thank-yous. When issues arise, they get handled fast:

• Project manager Mike praised for coming back multiple times for finishing touches
• One reviewer noted getting an estimate and resolution "as soon as" they posted feedback
• Payment options including credit card and low-interest financing simplify the process

"Whenever I had a question, they were very prompt in answering me via text or phone call. Nights and weekends included!" - Ann R., Google Review

Why Customers Choose Fresh Coat Painters of Andover

Familiar Faces, Consistent Results

Customers consistently mention the same crew names across reviews: Dennis, Victor, Cesar, Joseph, Eder, Harvey, and Ricco. The Chooz Score's in-house crews component shows consistency: the same painters appear across multiple projects, which means you're likely to get experienced professionals who know their craft:

• Multiple reviews praise specific painters by name for their professionalism and skill
• One customer has used Fresh Coat multiple times on their historic home over the past two years, praising the same level of quality each time

"Cesar and his crew are incredible. Cesar is so knowledgeable and patient. He waited patiently until we were able to have him come out again to redo the deck. It's absolutely gorgeous!" - S L., Google Review

Quick Work, Quality Results

Fast turnaround without cutting corners comes up frequently in reviews. Owner Fadi Francis is praised for quick response times and getting projects scheduled promptly:

• One customer contacted them on a Saturday, received an on-site quote on Sunday, and had their entire first floor painted in a single day
• Another customer had their whole house interior quoted by Sunday and completed by the following Saturday

"We contacted them on a Saturday, they came same day to assess. By Sunday, they provided a very detailed quote. By Thursday they started painting and were done by end of day Saturday." - Daniel H., Google Review

Established and Still Going Strong

The last time we conducted our Chooz Score analysis, Fresh Coat Painters of Andover had over 50 Google reviews with a 4.9-star rating. This company earned a Chooz Score of 90.1%. As part of the Fresh Coat national franchise network with over 15 years of experience, this local operation brings franchise-backed systems to the Andover area:

• MA Home Improvement Contractor License No. 200396 displayed on website
• Serving 26+ cities across Massachusetts and New Hampshire

"I have used Fresh Coat multiple times on my historic home and they are the best. Detailed quote, fast service and the work is top notch." - Ian C., Google Review

Questions to Ask Fresh Coat Painters of Andover

Cabinet painting project details

One detailed Yelp review describes challenges with a cabinet painting project, including issues with door installation, hinge replacement, and handle holes not being drilled as agreed. While most reviews are positive, cabinet refinishing involves many steps and coordination. If you're considering cabinet work, ask directly: "Can you walk me through exactly how the cabinet painting process works, including how doors are handled, what prep is included, and how you ensure quality control before final installation?"

"The doors had no additional holes for handles, although I was charged additionally for extra holes that I requested. So, he had to take them back and drill them." - Pavel S., Yelp Review (no owner reply)