Our Chooz Score evaluates 44 factors across reviews, digital presence, and business credentials. Here's what stands out for Fresh Coat Painters of Andover
Fresh Coat Painters of Andover operates as part of the national Fresh Coat Painters franchise network, serving the Merrimack Valley and Southern New Hampshire regions. Owner Fadi Francis personally handles estimates and customer consultations, using an iPad-based quoting system that provides itemized pricing customers can modify to fit their budget.
The company specializes in interior and exterior residential painting, with particular expertise in cabinet refinishing, wallpaper removal, and popcorn ceiling removal. Crews including painters Dennis, Victor, and Melvin handle projects ranging from single-room refreshes to whole-house transformations. Reviews consistently mention same-day or next-day quote turnaround and projects completed within promised timeframes.
The team is fully bonded and insured with background-checked painters. Fresh Coat offers a Limited Warranty on all projects and financing options through their EasyPay program. Based in Methuen, they serve Andover, North Andover, Lawrence, Haverhill, Lowell, and surrounding communities within a 30-mile radius.
Updated: 04-06-2026
Owner Fadi Francis uses an iPad-based quoting system that generates itemized proposals customers can view online. Jenny Sciba noted the system lets you "add or subtract rooms to see the price adjust" in real time. Multiple reviews praise the detailed written quotes with no surprise charges. Customers receive comprehensive breakdowns showing labor, materials, and options for paint upgrades or financing.
-Review Snippet Sources: Google Reviews
Response times draw consistent praise across reviews. Daniel Hoffenberg contacted them on a Saturday and received "a detailed quote by Sunday" with work starting Thursday. Holly LaVine sent a Thumbtack request at 6am and received a response by 7am. Multiple customers mention same-day assessment availability and quotes typically delivered within 24-48 hours of initial contact.
-Review Snippet Sources: Google Reviews
Reviews consistently highlight projects finishing on time or ahead of schedule. Steve Beans reported a bedroom painted from "8:30am to 2:30pm" in a single day. Daniel Hoffenberg's multi-room project started Thursday and "finished Saturday" as promised. Rinat A. had an entire house interior completed in five days. Customers frequently mention crews arriving punctually each morning.
-Review Snippet Sources: Google Reviews
Cabinet painting is a major specialty drawing strong reviews. One HomeAdvisor customer reported a contractor who came later "couldn't believe our cabinets were painted" and called it one of the best cabinet jobs he'd seen. Sheida Foroutani praised Victor and Melvin's kitchen cabinet work, stating "I cannot tell you how amazing it looks." Cabinet doors are taken to the shop for professional finishing.
-Review Snippet Sources: Google Reviews, HomeAdvisor
Cleanup practices receive frequent praise in reviews. Multiple customers describe crews leaving spaces "cleaner than when they started" with no trace of paint work. Reviews mention crews using drop cloths, protective sheeting, and returning furniture to position daily. One HomeAdvisor reviewer noted everything was "clean meticulously when they were done." The company follows standardized cleanup protocols.
-Review Snippet Sources: Google Reviews, HomeAdvisor
Reviews frequently mention reasonable and fair pricing. Steve Beans compared quotes from Thumbtack competitors and found Fresh Coat "comparable in price" while offering better service. Multiple customers describe pricing as "reasonable," "fair," and "very competitive." The itemized quoting system allows customers to adjust scope to match their budget, with single-room projects starting at $299.
-Review Snippet Sources: Google Reviews, Nextdoor
Four one-star reviews appeared on January 12, 2025, describing quality and communication concerns. Crista Cardillo's detailed review mentioned issues with prep work and stated the owner "refused to acknowledge" concerns raised by crew members. These reviews have not received owner responses as of this analysis. The timing of four negative reviews on the same day is unusual and warrants consideration.
-Review Snippet Sources: Google Reviews
Reviews mention multiple crew members by name with positive feedback. Dennis appears in 15+ reviews, Victor and Melvin in 10+ each. Jenny Sciba praised the crew for delivering "quality at every step" during her multi-room project. Ian Cable, a repeat customer over two years for his historic home, noted consistently "top notch" work. Crew consistency appears to be a company strength.
-Review Snippet Sources: Google Reviews
Updated: 04-07-2026