Paint Bros MA | Painting & Drywall Professionals
Chooz Score Insights
Our Chooz Score evaluates 44 factors across reviews, digital presence, and business credentials. Here's what stands out for Paint Bros MA | Painting & Drywall Professionals
About Paint Pros MA
Justin Lebbos and Jacob Giuffrida founded Paint Pros MA in 2020, building the company from their Haverhill headquarters at 85 River Street. Justin personally handles estimates and maintains direct client communication throughout each project. Project manager Mike coordinates scheduling while crew leaders including Elias, Leo, and Merlyn oversee job sites. Painters such as Alyssa, Gabriel, Hugo, and Miguel execute the finish work.
The company specializes in interior and exterior residential painting, with particular expertise in drywall and plaster repair, cabinet refinishing, deck staining, and commercial projects. Their portfolio spans everything from historic colonial restorations to emergency water damage repairs completed on weekends. Customers consistently note the thorough surface preparation and protection, with one describing the crew as leaving spaces "cleaner than when they started."
The fully licensed and insured team holds Massachusetts Home Improvement Contractor License No. 207581, valid through February 2027. Paint Pros MA offers a one-year workmanship warranty with complimentary touch-ups during final walkthrough and is EPA Lead-Safe certified. They serve Essex, Middlesex, and Rockingham counties across Massachusetts, New Hampshire, and parts of Maine.
Updated: 01-13-2026
Q&A Based On What Customers Are Saying About Paint Pros MA
Q: How does Paint Pros MA handle communication throughout a painting project?
Communication emerges as the most frequently praised aspect across reviews. Owner Justin Lebbos personally manages client updates, with customers noting "Justin's communication thru the whole process was excellent!" Another described the experience as "top tier professionalism" where "every aspect about the job was communicated." Customers receive text updates, scheduling confirmations, and direct access to Justin's cell phone for questions.
-Review Snippet Sources: Google Reviews
Q: Does Paint Pros MA show up on time as reviews mention?
Punctuality appears consistently across customer feedback. One reviewer emphasized the crew was "always on time, which if you've ever worked with other contractors is nearly unheard of." Another noted they "showed up exactly when they said they would." The company's 24/7 scheduling system and dedicated project manager help coordinate arrival times and keep projects on track.
-Review Snippet Sources: Google Reviews
Q: How does Paint Pros MA handle cleanup during and after projects?
Cleanliness ranks among the top five themes in customer reviews. Multiple customers describe crews who "left everything spotless afterwards" and protected belongings carefully. One reviewer noted painters who "covered everything with plastic and drop cloths." The final walkthrough includes addressing any touch-ups before the crew leaves, ensuring customers approve the finished work.
-Review Snippet Sources: Google Reviews
Q: Can Paint Pros MA accommodate urgent or last-minute painting requests?
The company demonstrates flexibility with emergency projects. Joseph Ingaharro shared that he "called Paint Bros on Saturday around 11am" and "they literally came out the next day, Sunday and took care of the work." Another customer needed an urgent paint job to sell their home and reported "a team member came out that same day to schedule a date." Weekend and after-hours availability is a stated company practice.
-Review Snippet Sources: Google Reviews
Q: How does Paint Pros MA approach painting older or historic homes?
Experience with older properties appears throughout reviews. Micheal Cole hired them for his "1850's old colonial farm house" and noted the painters handled the challenging surfaces expertly, with "the unsupervised crew doing a phenomenal job." Vlad S. described their work on a "90 year old house" covering "walls, ceilings, trim, closets" with exceptional results. The company's plaster repair expertise proves valuable for period homes.
-Review Snippet Sources: Google Reviews
Q: What happens if issues arise during a Paint Pros MA project?
Reviews indicate professional problem resolution. Iris Sullivan explained that "there were a few hiccups with the team originally sent to the house but once we notified Justin, he did everything in his power to make it right." The single three-star review about a delayed estimate was addressed immediately after posting, with the owner reaching out to resolve the concern. Accountability appears to be a core value.
-Review Snippet Sources: Google Reviews
Q: How thorough is Paint Pros MA's preparation before painting begins?
Prep work receives frequent praise in customer feedback. Reviews describe crews who "took their time with preparation" and "made sure every surface was properly prepped." Customers note furniture protection, floor coverings, and careful taping. One reviewer emphasized the team "patched up holes" before painting, while another appreciated how they "addressed all the little imperfections we pointed out."
-Review Snippet Sources: Google Reviews
Q: What do customers say about individual Paint Pros MA crew members?
Specific crew members receive recognition by name across dozens of reviews. Elias appears most frequently, with customers praising his attention to detail. Merlyn, Leo, Alyssa, Gabriel, and Mike each receive individual mentions for professionalism and skill. One customer noted painter Jess was "very professional and detail oriented." Another specifically thanked "Elias and the entire crew" for exceptional work on their project.
-Review Snippet Sources: Google Reviews
Updated: 01-13-2026