The last time we conducted our Chooz Score analysis, WM Painting & More Inc had over 375 Google reviews with a perfect 5.0-star rating. This company earned a Chooz Score of 92.7%. Maintaining a flawless rating across that volume of reviews doesn't happen by accident:
"We've had plenty of painters do work in our home. WM Painting was hands down the most skilled and meticulous group we've worked with, thus far. They were efficient and kept in excellent communication regarding details of the project." - Jennifer H., Google Review
Owner Wasley personally responds to inquiries, provides detailed estimates promptly, and stays accessible throughout every project. The Chooz Score's review response quality component reflects how the team handles feedback: personalized replies, daily check-ins, and immediate attention to any concerns:
"Wasley responded quickly to my initial call and provided a detailed estimate shortly after. He answered all my questions by text and was always clear and helpful. We even decided to change one of the colors at the last minute, and their team lead was ready with color chips and helped us find the right shade." - Ben P., Google Review
Customers consistently mention the same thing: meticulous prep work, attention to detail, and results that exceed expectations. The Chooz Score's review authenticity indicators are strong: reviewers mention specific project details, crew members by name, and realistic timelines:
"What makes this company different is that they don't do short cuts. They meticulously prep the surfaces for painting, sanding, scraping, and priming, then finally painting. Along with good tools and quality paint, this level of work and skills made each space they touched fabulous." - Kaili W., Google Review
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Get StartedFREE SERVICECrews like Merlyn, Youseff, Hugo, Alyssa, and Elias get called out by name in review after review. The Chooz Score's in-house crews component shows consistency: the same crew names appear across multiple reviews spanning months, confirming Paint Pros MA runs dedicated in-house teams rather than cycling through subcontractors:
"Crew lead Youseff communicated daily on progress and checked in often on satisfaction/details. When job completed, Youseff and Mike came back several times for finishing touches. Crew cleaned up the worksite leaving everything the same as they found it." - Suzanne D., Google Review
The last time we conducted our Chooz Score analysis, Paint Pros MA had over 150 Google reviews with a 5.0-star rating - a perfect score across every single review. This company earned a Chooz Score of 92.7%. That kind of consistency across a growing review base is rare, and it holds up across platforms:
"As a fellow business owner, I don't usually write reviews - but after seeing Paint Bros in action, I had to make an exception. Whether it's the prep, the attention to detail, or just the way they carry themselves on-site, it's clear they treat every job like it's their reputation on the line." - Keymy V., Google Review
Owner Justin personally handles estimates, oversees projects, and often works alongside his crews on-site. The Chooz Score's owner engagement indicators are strong: Justin is mentioned by name in the majority of reviews, and he responds to virtually every one with personalized details about the project and customer:
"Justin came out himself for the estimate. Very easy to deal with. Very professional. They guarantee their work. During the final walk through, the owner even pointed out a few small touch ups needed that I missed." - Dyann P., Google Review
100% Recommended (7 Reviews)
Customers don't just hire Castle Complements once, they keep coming back for decades. The Chooz Score's customer retention indicators are exceptional: owner Mat Richards has built relationships spanning 15, 20, and even close to 25 years with some clients. That kind of loyalty doesn't happen by accident:
"We've had Castle Complements for several jobs for almost fifteen years. Mat does a great job, especially with prep work so that the paint looks good for a long time." - J.P. L., Google Review
The last time we conducted our Chooz Score analysis, Castle Complements had over 110 Google reviews with a 5.0-star rating. This company earned a Chooz Score of 91.0%. With 25 years in business since owner Mat Richards returned from Army active duty in 2000, they've built a reputation across the Merrimack Valley:
"The best experience with a contractor we've had in quite some time! Mat and his entire crew were very professional and went above and beyond all of our expectations." - Nicholas T., Google Review
Castle Complements keeps the same crew on projects, and customers notice. The Chooz Score's in-house crews component shows consistency: the same names appear across multiple reviews, and customers praise the team chemistry:
"I can't say enough positive things about Castle Complements and their crew. The experience from end-to-end was seamless. Excellent communication, on-time crew and they finished our internal painting in no-time." - Jill D., Google Review
One reviewer noted that cleanup after interior work took more effort than expected. While the painting quality was praised, the timing of protective plastic removal during sanding created additional cleanup. Ask them directly: "What's your cleanup process during and after the project, especially for interior work with sanding?"
"Not giving a 5 because the clean up afterwards was pretty intense. I feel they took down plastic too soon, and ended up doing more sanding without the plastic…..it was quite messy and took hours to clean" - Gail H., Google Review (no owner reply)
If you're a first-time customer who wants guidance through every step of your project, Ulta Home delivers. Owner Bruno and his team respond to virtually every review with personalized messages that reference specific project details and team members—not copy-paste thank yous. The last time we conducted our Chooz Score analysis, the owner response rate was approximately 90-95%. This responsiveness carries through to the actual work:
"Communication was great, both via phone calls and emails and the online portal, which was very easy to use. Any issues that arose were immediately dealt with and the team responded well to real-time feedback whilst on the job." - Christine P., Google Review
If you're particular about craftsmanship and the details matter to you, this company's reviews reflect that focus. Many of the reviews we looked at mention specific prep work, careful protection of belongings, and meticulous cleanup. Team members are frequently praised by name—Jefferson, Leo's team, Hugo, Tiago, Aldo—which suggests consistent quality across different crews:
"Jefferson was a superior craftsman. He spent close to three days preparing the clapboards for painting. He then caulked the side of the house; I counted six tubes of caulk used on the building. The results were very impressive." - Barbara P., Google Review
If you're looking for a long-term home improvement partner, Ulta Home has built that kind of relationship with many customers. Several reviewers specifically mention using them multiple times across different projects—interior painting, exterior work, flooring, cabinet refinishing, and bathroom remodels:
"We have worked with them many times in the last few years, and they have consistently maintained their standard. He is very responsive and the job was started and finished in timely manner." - Pooja G., Google Review
If you want a company with a solid reputation, Ulta Home has earned a Chooz Score of 90.1% and one of the strongest review portfolios in the Metro West Boston market. The last time we conducted our Chooz Score analysis, they had over 115 Google reviews with a 5.0-star rating (Source: Google Reviews). Founded in 2014, they've built over 10 years of experience serving the Greater Boston area:
"This is a first class company with excellent employees who are skilled in their area of service. They offer first class advice, show up on time, deal with the customer as if you were the only customer in the world and deliver a beautifully finished project." - Vesper G., Google Review
Nearly all reviews are strongly positive, but there is one 3-star review where a customer disagreed with technical guidance Ulta provided about staining options. This appears to be a difference of opinion rather than a service complaint, but if you have a specialty finish project—like re-staining previously painted surfaces—it may be worth discussing their approach to ensure alignment. Ask them directly: "What's your approach to [your specific finish type], and can you walk me through why you recommend it?"
"I disagree with your statement. Solid stain could be painted over many services, including an already painted wood surface." - Chris T., Google Review (no owner reply)
If you want a company with a solid reputation backed by years of consistent delivery, Aurora stands out. With over two decades in business and one of the largest review portfolios in the MetroWest Massachusetts market, they've earned an 89% on their Chooz Score analysis. The last time we conducted our Chooz Score analysis, they had over 260 Google reviews with a 4.9-star rating (Source: Google Reviews):
"I have used Aurora for multiple painting projects over the past 20+ years. The quality of the work is second to none." - John S., Google Review
If you're particular about craftsmanship and the details matter to you, Aurora's crews consistently deliver. Customers frequently mention specific crew leaders by name—Vander, Henrique, Gabriel, and Ivan—with praise for their meticulous approach to prep work, painting, and carpentry repairs. This attention to detail carries through to the actual work:
"Vander has an excellent eye for what should be done and I fully appreciated his suggestions. Best painting crew I have experience in my 40 years of home ownership." - Tom R., Google Review
If you're budget-conscious but still want quality, Aurora's transparent quoting process stands out. Many of the reviews we analyzed mention "fair," "reasonable," or "great price"—and customers consistently report that final bills match original estimates. This carries through to the actual work:
"There were no surprises with the bill as the job estimate was done carefully and accounted for everything. The job cost was very reasonable." - Trevor B., Google Review
If you're looking for a long-term painting partner, Aurora's repeat customer base speaks volumes. Several reviewers mention returning to Aurora years—even decades—after their first project, citing paint durability and consistent quality. This carries through to the actual work:
"They painted my home 10 years ago, and it lasted every bit of that. I'll be sure to call them back 10 years from now." - Matt B., Google Review
While the overwhelming majority of reviews are positive, one customer mentioned needing to intervene to ensure prep standards were met. Aurora responded professionally to the feedback within a day. If you want peace of mind, ask about their quality control process. Ask them directly: "How often does a supervisor check in on the crew during my project, and who do I contact if I notice something needs attention?"
"With limited managerial supervision, I had to intervene on multiple occasions to ensure a basic preparation and painting standard was met." - Matt R., Google Review (owner replied)
Every painter listed on this page has been evaluated using the Chooz multi-step quality process. We combine data analysis with human review to identify companies that consistently deliver strong results for property owners in Boxborough, MA.
The Chooz Score is a 100-point rating built on platform reviews, review quality and engagement, website and digital presence, and business authority and operations. We use the same scoring framework nationwide while evaluating each contractor's performance specifically within Boxborough, MA.