Question 1

Q: How does Decolores Painting handle communication throughout a project?

Accepted Answer

Project coordinator Sue manages all client communication and has become a standout feature in customer reviews. One customer noted Sue was "incredibly professional, helpful, and very communicative before, during, and after the process." Another homeowner who coordinated their project from 500 miles away praised how Sue made remote management seamless, keeping them informed with regular updates and photos throughout the work.

Question 2

Q: Does Decolores Painting show up on time and stick to the schedule?

Accepted Answer

Punctuality appears consistently across reviews. Customers report crews "showed up on time every day, paying close attention to details" and projects completed "on-time and on-budget." One reviewer specifically noted the crew worked long 10-hour days during hot weather to meet deadlines, demonstrating commitment to promised timelines even under challenging conditions.

Question 3

Q: How clean does Decolores Painting leave the work area?

Accepted Answer

Cleanup is a frequent highlight in customer feedback. Multiple reviews mention crews leaving spaces "cleaner than when they started" with one noting "each day they cleaned up nicely." Customers appreciate the daily tidying between work sessions, with particular praise for floor protection and furniture covering during interior projects.

Question 4

Q: What do customers say about Decolores Painting's pricing compared to other quotes?

Accepted Answer

Value comes up repeatedly in reviews. One customer stated their "prices are very reasonable and among the lowest of the many quotes I got" while emphasizing the quality matched or exceeded higher-priced competitors. Another reviewer chose Decolores specifically because "pricing for the job was competitive" combined with strong reviews and warranty coverage.

Question 5

Q: How does Decolores Painting handle cabinet refinishing projects?

Accepted Answer

Cabinet work represents a specialty area with consistently positive feedback. Customers describe transformations that gave kitchens entirely new looks without the expense of cabinet replacement. One homeowner praised the detailed prep work and even coats that produced a "brand new color scheme that we love and enjoy everyday." The team handles everything from simple refreshes to complete kitchen cabinet overhauls.

Question 6

Q: Does Decolores Painting provide updates and photos during the project?

Accepted Answer

Daily communication and progress documentation appear throughout reviews. Owner Sergio and coordinator Sue maintain regular contact, with one customer noting they "sent us photos at the end of each day" showing completed work. This practice proves especially valuable for customers who cannot be present during work hours or who are managing renovations from a distance.

Question 7

Q: What makes Decolores Painting's exterior work stand out?

Accepted Answer

Exterior projects showcase the team's attention to detail and willingness to go beyond basic painting. Reviews highlight comprehensive prep work, trim repairs, and carpentry services. One customer described it as "one-stop service" when owner Sergio personally handled carpentry repairs alongside the paint crew. The finished results leave homes looking "brand-new" according to multiple reviewers.

Question 8

Q: Does Decolores Painting use in-house crews or subcontractors?

Accepted Answer

Decolores Painting employs consistent in-house crews rather than rotating subcontractors. The same names appear across reviews spanning multiple years. Hugo, Paul, Marcos, Lucas, Fernando, and Brenno are specifically mentioned by customers who praise their professionalism. One reviewer noted lead painter Brenno and owner Sergio "were both a pleasure to work with" on their exterior project.

Question 9

How Decolores Painting Was Evaluated

Accepted Answer

Every painting company listed on Chooz Painters is evaluated using our multi-step quality framework. We combine structured data analysis with human review to understand how Decolores Painting performs across the key signals that matter most to property owners.  How the Chooz Score Works The Chooz Score is a 100-point rating based on four core pillars:  Platform reviews & ratings from sources such as Google, Facebook, Yelp, Angi, BBB, and others Review quality & engagement, including depth of customer feedback, photos, and how the company responds to reviews Website and digital presence, which helps indicate professionalism, transparency, and communication quality Business authority & operations, including years in business, licensing, insurance, and other operational standards Each contractor is evaluated using the same framework nationwide, and the score reflects Decolores Painting’s performance within its local market.  A Chooz Score represents real-world performance, verified signals, and human-reviewed context.  Chooz Score Award Levels 80–86.9: Chooz Certified 87–93.9: Top Painter Award 94–100: Best Painter Award Scores are determined through more than 40 evaluation factors across our four pillars.  If you want a deeper explanation of how our scoring system works, you can view the full breakdown on our Chooz Scoring page.

Question 10

What are the Chooz Score award levels?

Accepted Answer

Chooz Score award levels are: Chooz Certified (80-86.9 points), Top Painter Award (87-93.9 points), and Best Painter Award (94-100 points). Scores are determined through more than 40 evaluation factors across four pillars: platform reviews, review quality, digital presence, and business authority.

Question 11

How does the Chooz Score work?

Accepted Answer

The Chooz Score is a 100-point rating based on four core pillars: platform reviews and ratings from multiple sources, review quality and engagement including customer feedback depth and company responses, website and digital presence quality, and business authority including licensing and operational standards. Each contractor is evaluated using the same framework nationwide, and the score reflects real-world performance, verified signals, and human-reviewed context.

Decolores Painting

Chooz Score Insights

About Decolores Painting

Q&A Based On What Customers Are Saying About Decolores Painting