CertaPro Painters of Boston
Updated: 11-07-2025
About CertaPro Painters of Boston
Led by owner Rich Carmosino and coordinated by office manager Nicole, CertaPro Painters of Boston has built a reputation with over 100 five-star Google reviews and a 4.9-star rating. The team specializes in both residential and commercial painting across Greater Boston, with particular expertise in cabinet refinishing, interior renovations, popcorn ceiling removal, and exterior restorations. Operating from their Brighton location since 2018, they've completed projects ranging from single-room condos to multi-unit commercial buildings.
What distinguishes this franchise is their systematic approach to project management. Rich personally conducts detailed walk-throughs, identifying issues customers miss and providing thorough written proposals. Nicole handles scheduling and maintains communication throughout projects, while experienced crew leaders like Sanderson, Odonay, Janeth, and Ronaldo execute the work. Reviews consistently mention crews arriving on time, protecting surfaces extensively, and completing detailed cleanup. Customers note the team's willingness to address discovered issues without pushing unnecessary work.
The BBB A+ accredited company uses premium Sherwin-Williams products and offers a warranty on work, though horizontal walking surfaces like deck floors require more frequent maintenance due to wear. With competitive pricing that reflects quality materials and skilled execution, CertaPro Painters of Boston has become a go-to choice for property owners seeking reliable results backed by a national franchise's resources and local ownership's accountability.
Updated: 11-04-2025
Q&A Based On What Customers Are Saying About CertaPro Painters of Boston
Q: Why do customers specifically mention Nicole when reviewing CertaPro Painters of Boston?
Nicole serves as office manager and project coordinator, handling scheduling, communication, and detail management throughout projects. Debra mentions Nicole was "amazing in managing all the little details and hiccups." Andrew notes how Nicole "kept everyone in touch and fleshed out the details" even when he remained uncertain about project dates. Charlotte describes both Richard and Nicole as "absolutely lovely to work with" and appreciated how easy they made the scheduling process.
-Review Snippet Sources: Google Reviews
Q: What makes the brother-sister team of Odonay and Janeth stand out at CertaPro Painters of Boston?
Paul Spivak hired CertaPro twice specifically requesting this duo, describing them as "professional, punctual, meticulous, and an absolute pleasure to work with." He notes their work shows "real care and pride" with "phenomenal" attention to detail, and they "treat your home like it's their own." Jason mentions Odany's "perfect finish" on his condo updates. The pair's combination of efficiency, kindness, and craftsmanship has made them particularly requested by repeat customers.
-Review Snippet Sources: Google Reviews
Q: How thorough is owner Rich's estimate process at CertaPro Painters of Boston?
Rich conducts detailed property walk-throughs and identifies issues customers overlook. Bob Mathews notes Rich "viewed the house and pointed out areas in need of work that I had missed" and provided a "thorough, detailed proposal at a fair price." Fred Noyes, an architect, praises how Rich surveyed conditions carefully and provided a "fair, fixed price, in spite of all the one-off conditions" on his 1910 house. Rich patiently revises proposals multiple times for scope changes without pressure.
-Review Snippet Sources: Google Reviews
Q: Does CertaPro Painters of Boston maintain quality across different painting crews?
Multiple customers praise various crew members by name, indicating consistent quality. Mark Callahan mentions Junior's strong communication and notes the crew "pay particular attention to keeping the work area clean and left our home spotless." Ciara McMahon, who describes herself as "very fussy," states the team "met my persnickety standards" on her difficult stairwell project. Nancy Saccone specifically praises crew members Gui, Jessica, Ruben, and Danilo for being "so kind and patient."
-Review Snippet Sources: Google Reviews
Q: How does CertaPro Painters of Boston handle challenging projects like popcorn ceiling removal?
Tara hired them for popcorn ceiling removal across multiple properties, noting the crew "worked hard to accommodate our tight timeline" and delivered work that was "thorough, professional, and overall really well done." Sally Klessens was "absolutely delighted" with their ceiling repair work, mentioning they were "very clean, professional, neat and courteous." The team handles complete surface preparation, patching, and painting to create smooth finishes after texture removal.
-Review Snippet Sources: Google Reviews
Q: What happened with CertaPro Painters of Boston's deck painting warranty issue mentioned in reviews?
Mark Parr experienced paint failure on his deck within months, with the worst problems on boards the crew replaced. He states it's "clear that they did not put two coats of paint down & did not properly prepare the surface for paint." Rich responded that horizontal walking surfaces are explicitly excluded from warranty coverage, particularly with high-traffic use from three units. The contract states warranty doesn't cover surfaces where moisture collects or ordinary wear and tear on high-use areas.
-Review Snippet Sources: Google Reviews
Q: How does CertaPro Painters of Boston handle cabinet refinishing projects?
The team specializes in cabinet painting and refinishing work. MRI12 Adams states Jonathan and his crew did an "amazing job with the kitchen cabinets" and describes the results as "pure perfection." Andrew Simpson worked with Ronaldo's team on cabinet work and calls them "excellent painters" who were "professional, efficient and neat." The company works with customers to select appropriate finishes that meet both aesthetic preferences and daily use requirements for these high-touch surfaces.
-Review Snippet Sources: Google Reviews