CertaPro Painters of Boston

Customers consistently praise the rapid response times. Sabrina Armstrong notes she "submitted an inquiry online and Nick came over the next day." Susan De Vira confirms they "responded immediately to my inquiry" and were able to start right away for a quick turnaround. Rich typically schedules consultations within 24-48 hours of initial contact, and the office team follows up promptly with detailed written proposals.

Architect Fred Noyes hired them for his 1910 house exterior, which required "working with old paint chipped shingles, deep soffits, unique edge conditions, and shutters typical of a house of that vintage." The crew of 8-9 completed the project in a week, scraping all surfaces, removing and reinstalling shutters, and even cleaning window glass as a bonus. Fred gives them a "strong five-star rating" for handling the one-off conditions at a fair, fixed price.

This brother-sister painting team has developed a loyal following. Paul Spivak, a repeat customer, specifically requested them for his second project, calling them "professional, punctual, meticulous, and an absolute pleasure to work with." He describes their teamwork as "seamless" and notes they "treat your home like it's their own." Their attention to detail has made them a customer favorite for interior projects.

Multiple customers report competitive pricing after getting multiple quotes. Susan De Vira found them "the most affordable of the three we considered" while still delivering excellent work. Sabrina Armstrong describes the quote as "extremely well priced." Janet Kang confirms "prices were fair (we got 3 quotes)" and noted the 2-year warranty in the contract added value. The company provides detailed, itemized proposals with no surprise charges.

Several reviewers mention returning for additional projects. Paul Spivak states this was his "second time hiring CertaPro" and he "didn't even hesitate." Marcia Carter confirms "this is my second time using CertaPro Painters" for a complete apartment repaint. Mark Simmons notes "CertaPro Painters have done multiple jobs for our condo building over the past few years." Nancy Saccone plans to return, saying "next year, plan to paint several interior rooms."

Mark Parr's complaint about deck paint chipping received a detailed professional response from Rich. The owner explained that porch floors and horizontal surfaces are excluded from warranty due to foot traffic wear, noting these terms were "all included in writing on your 2022 contract" and discussed during the estimate. Rich offered to propose a resolution and had previously suggested composite decking as an alternative. The response demonstrated accountability while clarifying warranty limitations.

Richard McGowan hired them for EIFS (synthetic stucco), calling the results "fabulous...clean and done quickly." Kay Choi had a neglected deck "completely restored" through power washing and staining. Tara praised their "great job removing popcorn ceilings." Candace McManus had wainscoting installed along with painting. The company also handles drywall repair, wallpaper removal, carpentry services, and smoke damage remediation.

Cleanup receives consistent praise across reviews. Angel Ortiz notes the team "maintained a clean work environment throughout the project." Mark Callahan emphasizes they "pay particular attention to keeping the work area clean and left our home spotless." Bob Mathews confirms "the workers finished on time and were careful to clean up and not to damage plants or property." Daily cleanup at the end of each workday is standard practice.