The last time we conducted our Chooz Score analysis, CertaPro Painters of Boston had over 115 Google reviews with a 4.9-star rating. This company earned a Chooz Score of 90.4%, reflecting consistent quality across multiple platforms:
"This is my second time hiring CertaPro Painters of Boston, and once again, I am beyond thrilled with the results. The attention to detail is phenomenal - they don't miss a spot, and they treat your home like it's their own." - Paul S., Google Review
Owner Rich Carmosino and office manager Nicole have built a system where customers never feel left in the dark. The Chooz Score's review response quality component reflects how the owner handles feedback: personalized replies that acknowledge specific project details, not copy-paste responses:
"Working with Rich, Nicole and Ronaldo on my condo interior paint job was one of the best home improvement experiences I've ever had. Rich scoped out the job and provided the estimate; Nicole kept everyone in touch and fleshed out the details." - Andrew S., Google Review
What sets CertaPro of Boston apart is their dedicated team approach. The same crew names appear across multiple reviews, and customers frequently request specific painters by name for return projects:
"From Nick's initial meeting, to Bella's excellent scheduling and communication, to Rich's professional customer service, and Jonathan's painting expertise, I could not recommend CertaPro Painters more!" - Michelle Q., Google Review
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Get StartedFREE SERVICEIf you're a first-time customer who wants guidance through every step of your project, Ulta Home delivers. Owner Bruno and his team respond to virtually every review with personalized messages that reference specific project details and team members—not copy-paste thank yous. The last time we conducted our Chooz Score analysis, the owner response rate was approximately 90-95%. This responsiveness carries through to the actual work:
"Communication was great, both via phone calls and emails and the online portal, which was very easy to use. Any issues that arose were immediately dealt with and the team responded well to real-time feedback whilst on the job." - Christine P., Google Review
If you're particular about craftsmanship and the details matter to you, this company's reviews reflect that focus. Many of the reviews we looked at mention specific prep work, careful protection of belongings, and meticulous cleanup. Team members are frequently praised by name—Jefferson, Leo's team, Hugo, Tiago, Aldo—which suggests consistent quality across different crews:
"Jefferson was a superior craftsman. He spent close to three days preparing the clapboards for painting. He then caulked the side of the house; I counted six tubes of caulk used on the building. The results were very impressive." - Barbara P., Google Review
If you're looking for a long-term home improvement partner, Ulta Home has built that kind of relationship with many customers. Several reviewers specifically mention using them multiple times across different projects—interior painting, exterior work, flooring, cabinet refinishing, and bathroom remodels:
"We have worked with them many times in the last few years, and they have consistently maintained their standard. He is very responsive and the job was started and finished in timely manner." - Pooja G., Google Review
If you want a company with a solid reputation, Ulta Home has earned a Chooz Score of 90.1% and one of the strongest review portfolios in the Metro West Boston market. The last time we conducted our Chooz Score analysis, they had over 115 Google reviews with a 5.0-star rating (Source: Google Reviews). Founded in 2014, they've built over 10 years of experience serving the Greater Boston area:
"This is a first class company with excellent employees who are skilled in their area of service. They offer first class advice, show up on time, deal with the customer as if you were the only customer in the world and deliver a beautifully finished project." - Vesper G., Google Review
Nearly all reviews are strongly positive, but there is one 3-star review where a customer disagreed with technical guidance Ulta provided about staining options. This appears to be a difference of opinion rather than a service complaint, but if you have a specialty finish project—like re-staining previously painted surfaces—it may be worth discussing their approach to ensure alignment. Ask them directly: "What's your approach to [your specific finish type], and can you walk me through why you recommend it?"
"I disagree with your statement. Solid stain could be painted over many services, including an already painted wood surface." - Chris T., Google Review (no owner reply)
The last time we conducted our Chooz Score analysis, Gonnella Painting & Restoration had over 100 Google reviews with a perfect 5.0-star rating. This company earned a Chooz Score of 88.6%. That level of consistency across such volume is rare and reflects a commitment to quality that shows up in every project:
"They patched all of the holes delivering an end result where you wouldn't even know that any holes had ever existed. Then they sanded everything, did some intricate detail work and then painted the entire condo. It looks amazing!" - Marc C., Google Review
What sets Gonnella apart is the attention to detail that customers mention again and again. The Chooz Score's review authenticity indicators are strong: reviewers mention specific project details, crew members by name, and realistic timelines. Reviews frequently highlight the prep work and precision that goes into every job:
"Their attention to detail etc. is a 10...great job and a pleasure to deal with." - David R., Google Review
If you're looking for a painter you can rely on for years, Gonnella has built serious loyalty. High marks on the Chooz Score's customer retention indicators: multiple reviewers mention returning for additional projects and recommending the company to family and friends:
"I've used Gonnella painting for years now. They are always top notch. Come when they say, do a fabulous job, reasonable pricing and do not leave a mess." - Charles C., Google Review
If you're looking for a painter you can call for years to come, Oliveira Painting has built serious loyalty over more than two decades in business. The Chooz Score's customer retention indicators show multiple reviewers returning for second, third, and fourth projects:
"This is the second time we have used Ron to paint our house. Such a pleasure to work with Ron and his team. Our house looks terrific." - Brenda C., Google Review
The last time we conducted our Chooz Score analysis, Oliveira Painting had over 290 Google reviews with a 4.9-star rating. With over 25 years in business, they've earned a Chooz Score of 86.7% and maintain consistent ratings across platforms:
"We've used Oliveira for several projects now, both interior and exterior. Quality is tops, prices are reasonable, and the work lasts. Oliviera is our painter of choice." - Marshall C., Google Review
Customers consistently mention the same thing: Oliveira crews leave spaces cleaner than they found them. The Chooz Score's review authenticity indicators show consistent mentions of cleanliness and protection of customer property:
"The painters very carefully placed our belongings in the middle of the room under plastic and took care to put it all back in the same place when they were finished. It was a pleasure to work with them." - Wylie B., Google Review
100% Recommended (31 Reviews)
What sets Big Dog apart is the consistency of their crews. The Chooz Score's in-house crews component shows the same crew names appearing across dozens of reviews, and customers frequently request specific team members by name for return projects:
"Words cannot express what a great experience we had with Big Dog Painting. Huge thanks to Carlos, Nick, Daniel, and Wesley, you are all amazing. The house looks absolutely incredible." - Meghan M., Google Review
Customers consistently mention the same thing: meticulous prep work and flawless finishes, especially on cabinet refinishing and historic home restoration. The Chooz Score's review authenticity indicators are strong, with reviewers mentioning specific project details and realistic timelines:
"I had my kitchen cabinets refinished. Big Dog Painting did a meticulous job. It was fast, masterful and so much more efficient than getting new cabinets. It looks like I had a complete renovation." - Chelsea M., Google Review
The last time we conducted our Chooz Score analysis, Big Dog Painting had over 185 Google reviews with a 4.9-star rating. This company earned a Chooz Score of 85.5%. With 16 years in business serving the Greater Boston area, they've established deep roots:
"This is the 2nd time I've used Big Dog, they will forever be my 'go to' for all things Paint." - diga133, Google Review
While Big Dog delivers consistently excellent work, their review response rate is lower than average. One detailed negative review on Yelp raised concerns about communication during the estimate process that went unaddressed. If clear communication is important to you, ask directly: "What's your typical response time on emails, and who will be my main point of contact throughout the project?"
"When we didn't get our estimate on time, I followed up a couple times. When it still didn't arrive, I figured they didn't want the project and weren't telling me." - X Y., Yelp Review (no owner reply)
Every painter listed on this page has been evaluated using the Chooz multi-step quality process. We combine data analysis with human review to identify companies that consistently deliver strong results for property owners in Charlestown, MA.
The Chooz Score is a 100-point rating built on platform reviews, review quality and engagement, website and digital presence, and business authority and operations. We use the same scoring framework nationwide while evaluating each contractor's performance specifically within Charlestown, MA.