Powell Painting And Home Services, LLC
Updated: 11-06-2025
About Powell Painting And Home Services
With over 350 five-star reviews across Google, Facebook, Yelp, and Angi, Powell Painting And Home Services has built an exceptional reputation throughout the East Walpole area since 2019. Owner Bryan Powell, a Marine Corps veteran, leads this fully licensed and insured operation alongside office manager Stephanie Sanford, delivering both residential and commercial painting and carpentry services across 22+ Massachusetts communities.
The company specializes in interior and exterior painting, cabinet refinishing, and comprehensive carpentry work, from trim installation to complete exterior renovations. Their portfolio spans antique home restorations (including properties dating to 1907) to modern commercial facilities, medical offices, and manufacturing spaces. Reviews consistently highlight their preparation work, with customers noting furniture protection, four-layer floor covering, and properties left cleaner than before crews arrived.
What distinguishes Powell Painting is their communication structure. Bryan personally handles estimates and conducts daily site visits, often scheduling within hours of initial contact. Stephanie manages scheduling and sends progress updates. Lead painters like Serpa, Freddie, and Bernardo run job sites with attention to trim work and discovered repairs, addressing issues like rotted wood or window seal problems without delays. The A+ BBB-rated and lead-safe certified company serves Walpole, Needham, Newton, Medfield, Norwood, and surrounding towns within a 25-mile radius of their East Walpole headquarters.
Updated: 11-06-2025
Q&A Based On What Customers Are Saying About Powell Painting And Home Services
Q: Why do customers specifically mention Bryan's daily site visits at Powell Painting And Home Services?
Multiple reviews note Bryan visits job sites at least once daily throughout projects. Victoria mentioned "daily visits to our home just before and during the project," while Jill described "Bryan and/or Andre would come by at least once a day to see if I had questions and to check on progress." This hands-on oversight ensures quality control and immediate problem resolution rather than relying solely on crew communication.
-Review Snippet Sources: Angi, HomeAdvisor
Q: What role does Stephanie play at Powell Painting And Home Services?
Stephanie Sanford serves as office manager and bookkeeper, handling scheduling coordination and customer communication. Reviews mention her responsiveness, with one noting "Stephanie in the office was responsive and pleasant." Another described her as "very helpful and patient as we got the payments in." She maintains the administrative backbone that allows Bryan to focus on estimates and site supervision while crews concentrate on execution.
-Review Snippet Sources: Angi, Google Reviews
Q: How does Powell Painting And Home Services handle furniture and property protection?
Customers consistently praise their preparation protocols. Reviews mention four-layer floor protection, complete furniture covering, and wrapping of draperies and woodwork. One customer noted "Excellent indoor prep - not a drop of paint anywhere," while another described "everything was covered carefully before beginning their work." The company treats protection as seriously as the painting itself, with crews cleaning up thoroughly at each day's end.
-Review Snippet Sources: Angi, HomeAdvisor, Facebook
Q: Why is painter Serpa mentioned in multiple reviews about Powell Painting And Home Services?
Serpa appears in several reviews as a lead painter and site supervisor, particularly on exterior projects and detailed interior work. One customer called him "amazing supervisor" who was "polite, hardworking, and absolutely meticulous." Another specifically mentioned "Serpa in particular! did a masterful job repainting our bathroom," noting the quality of wall, vanity, and cabinet painting. His attention to detail on both large exteriors and precision bathroom work demonstrates versatility.
-Review Snippet Sources: Angi, HomeAdvisor
Q: How quickly does Powell Painting And Home Services respond to estimate requests?
Response time is notably fast. One customer described leaving a Friday message with Bryan "called back immediately and came out the following Monday to provide a detailed estimate." Another mentioned receiving "the quote that evening" after an initial visit. Multiple reviews reference same-day or next-day estimate scheduling, with detailed written quotes breaking down scope, timeline, and costs for each project component.
-Review Snippet Sources: Angi, HomeAdvisor
Q: Does Powell Painting And Home Services address issues discovered during projects?
Reviews show proactive problem-solving. Victoria described Bryan noticing a window seal error that previous contractors missed, then arranging immediate fixes. She mentioned "Bryan found two things a previous contractor missed. Not only was he forthcoming about it, but he was also able to get us someone to help resolve our issue." Crews handle discovered rotted wood, trim damage, and structural issues without requiring change orders or schedule delays.
-Review Snippet Sources: Angi, HomeAdvisor
Q: How did Powell Painting And Home Services handle the negative review about paint quality?
The single critical HomeAdvisor review complained about wall finish quality and cost concerns. The company responded professionally, identifying themselves as a "family veteran owned company" and attempting to address the situation. With 359 other reviews averaging 5.0 stars and customers specifically praising finish quality (like "high quality work at a fair price"), this appears to be an isolated incident rather than a pattern, though it shows even highly rated contractors occasionally face dissatisfied customers.
-Review Snippet Sources: HomeAdvisor, Angi
Q: Are their project timelines accurate?
Reviews indicate strong timeline reliability. Stephanie quoted one customer "a start date of end of July beginning of August" and the crew started July 24th as promised, despite heavy rain that summer. Another mentioned completion "weeks ahead of schedule." While weather can affect exterior work, customers note transparent communication about any delays and crews working extended hours (before 8 AM to after 8 PM on some projects) to maintain schedules.
-Review Snippet Sources: Angi, HomeAdvisor