Nelson Painting

Customers consistently note protective practices throughout projects. Sandy Bielawa describes a "friendly crew that I could tell really cared whether I was happy or not," while Jim Holman mentions the team is "respectful of your property." Marilyn Smith emphasizes they "respected our home, and made sure everything was spotless when they finished." These patterns reflect standard operating procedures rather than occasional courtesies.

Office coordinator Nicole handles scheduling and responsiveness, with Molly Sullivan noting "Nicole in the office was responsive and helpful in planning our job." Marc Nelson personally responds to texts and follows project progress. Multiple customers mention receiving updates at each stage, with Daryl Delano praising "good communication" alongside the actual painting work. The combination of office coordination and owner involvement creates consistent accessibility.

Jonathan Reed specifically mentions Nelson Painting was "the ONLY company we priced out to offer" traditional brush application rather than just sprayers, noting they "applied the paint with traditional brushes, not sprayers, to work the paint into all the crevices of wood siding." He describes "meticulous prep work, including carpentry and trim work" before any paint application. Judith Davis adds that "every little gap was caulked, imperfections fixed."

Reviews show consistent patterns of addressing issues without change orders. Samuil Valkovski notes they "even did some small wood repairs on the exterior and painted the front door, which was not originally part of the deal, for no extra charge." Daryl Delano mentions they "happily handled a few additional minor requests not included in the specifics of the proposal" including replacement of rotted trim. This practice appears standard rather than exceptional.

Tricia Gagnon hired them for "kitchen cabinets, walls, ceilings" and reports being "very detail oriented and left the house spotless upon completion." K.C. Construction states they had Marc "paint my cabinets in the kitchen" with results where they "couldn't be happier with the final product." Connor Farrand was satisfied enough to plan having them back to "do my cabinets this winter." The cabinet work receives the same attention as full painting projects.

Multiple reviews reference schedule reliability. Rich Marcel mentions a "large time sensitive project" that was "done on time." Mike Sansone notes they "finished ahead of schedule, on budget." WDC Staff hired them at "short notice" and reports satisfaction with "both the quality and speed of their work." The pattern suggests accurate estimating rather than rushed execution.

Linda Clifford emphasizes their "attention to detail and work ethic," noting the crew "went above and beyond to make sure everything was perfect." Marilyn Smith describes leaving homes "spotless when they finished." Jane Jezard confirms they "cleaned up each day." Chris Romano mentions they "cleaned up all the old scraped paint when they were finished." Daily cleanup appears to be protocol, not exception.

One detailed Angi review describes an estate situation where the reviewer's mother had passed away, creating both time pressure and emotional difficulty. The customer states Kent Nelson "was so understanding and helpful through the whole process" and felt "very comfortable letting him and his crew work there and come and go as needed." When they discovered a missed area after he left, "he came right away and got it all done in time for the closing."