Chooz Score Insights
Owner on the Job
Owner Matthew Long personally handles estimates, checks in during projects, and ensures customers are satisfied with the final results. The Chooz Score's owner engagement indicators are strong: Matt is mentioned by name in the majority of reviews:
- Matt personally responds to inquiries and maintains constant communication throughout each project
- Customers describe him as a hands-on operator who oversees every step of the process
"Matt from ALL-Terior was extremely easy to work with! He was friendly, professional, a great communicator, and overall knew exactly what my house needed." - Lori O., Google Review
Pride in the Finished Product
Customers consistently mention the quality of workmanship and attention to detail. The Chooz Score's review authenticity indicators show specific project details appearing naturally in reviews:
- Reviewers praise the prep work, use of premium materials, and thoroughness of the crews
- Several reviews describe transformations that made homes feel "brand new"
"I could tell soon into our first meeting that Matthew Long has a comfort level with his trade that no beginner or hack could possess." - Michael G., Google Review
A Name People Trust
The last time we conducted our Chooz Score analysis, ALL-TERIOR had over 85 Google reviews with a 4.9-star rating. This company earned a Chooz Score of 87.0% and has been in business since 2004:
- 100% recommended on Facebook with over 13 recommendations
- 4.9 stars on Angi with over 19 reviews
- MA Home Improvement Contractor License verified active
"This was our second time hiring All-Terior Painting to do work at our home. Matt is a complete professional." - Timothy S., Google Review
Questions to Ask ALL-TERIOR PAINTING SERVICES LLC
How payment and project completion work
One past customer described a dispute that escalated to small claims court over payment terms and project completion. While this appears to be an isolated incident among dozens of positive reviews, it's worth asking upfront about their payment schedule and what happens if issues arise. Ask them directly: "What's your payment schedule, and how do you handle disputes if something goes wrong during the project?"
"Mr. Long communicated that he would keep possession of my custom-made door as 'leverage' against payment." - J. S. W., Google Review (no owner reply addressing specifics)
Find out more about how we ALL-TERIOR PAINTING SERVICES ️ ️LLC
Worked with this company?
All verified feedback is published, positive or not. Identity and project verified before publication. Direct submissions are unpaid; invited customers may receive a disclosed $50 thank-you that never depends on their answers.
Additional Questions Answered
Does ALL-Terior Painting Services actually show up when scheduled?
Punctuality stands out across reviews. Rob S describes exact timing, noting "8:30 doorbell rang at 8:30" on project start day. Multiple customers mention the crew arriving on time throughout multi-day projects. Matt sends confirmation texts before arrivals and maintains communication about scheduling changes. Customers consistently note that when a date is set, the team honors it.
How do ALL-Terior Painting Services crews handle cleanup during projects?
Daily cleanup is a frequent theme in positive reviews. Rob S noted the "kitchen was cleaner than before they came" after interior work. Mackline Bastien praised how crews "cleaned up daily" and covered furniture and flooring throughout the project. Multiple reviews mention protective measures and debris removal. However, one recent review noted incomplete cleanup requiring follow-up.
What do customers say about ALL-Terior Painting Services popcorn ceiling removal?
Popcorn ceiling removal is one of the most frequently praised services. David Motroni, describing a 15-by-40-foot ceiling project, stated this was the "first 5-star review I've given" anywhere. Chelsea Dancy, Amy Cohen, Corey Diaz, and Jacqueline Luna-Alves all specifically mention excellent popcorn ceiling transformations. Gerard handles many of these projects with attention to proper prep work and smooth finishing.
Which ALL-Terior Painting Services crew members do customers mention by name?
Reviews frequently mention specific painters. Michael Gordon praised Jerry as "very experienced and professional" with "razor straight lines." Justin appears in numerous reviews from Donna Williams, John MacIntyre, Jessica Merlo, and Julie Clark. Jared received praise from Mark Benander for basement work. Kathy mentioned Zander, Mel, and Alex by name for cabinet painting. This consistency suggests stable, experienced crews.
How does ALL-Terior Painting Services handle project estimates and pricing?
Matt personally conducts all estimates, visiting properties in person rather than quoting over the phone. Mackline Bastien appreciated receiving a "digital contract" with clear pricing before work began. Reviews describe detailed written proposals on company letterhead. Several customers mention the value received, with Bridget Driscoll calling the exterior work the "epitome of 'you get what you pay for.'"
Does ALL-Terior Painting Services use quality paint products?
The company emphasizes premium materials. Michael Gordon noted they use the "best paints on the market" for exterior projects requiring weather resistance. Multiple reviews mention Sherwin Williams products specifically. Mark Benander's basement project used specialized water-resistant products appropriate for below-grade applications. The company is recommended by both Sherwin Williams and Benjamin Moore paint stores.
How has ALL-Terior Painting Services responded to customer complaints?
The company maintains a 97% review response rate with personalized replies. When Jesse P mentioned a small missed spot, Matt acknowledged the oversight and stated "we will make arrangements to fix that for you." However, one recent detailed complaint about cleanup and touchups remained unresolved despite the owner's response. A 2023 legal dispute resulted in an adverse court finding, though this represents an isolated incident among hundreds of completed projects.
What types of projects does ALL-Terior Painting Services handle beyond standard painting?
The company offers diverse services. Sean Coffey had "7 doors sprayed" professionally. Karen Pac had 1970s wallpaper removed. Mark Benander received basement waterproofing and painting with specialized products. Scott George praised industrial metal building work. David Alves and David Jarry both had water damage restoration completed. The team handles drywall repair, deck staining, and commercial projects for restaurants, retail stores, and office buildings.
How ALL-TERIOR PAINTING SERVICES ️ ️LLC Was Evaluated
Every painting company listed on Chooz Painters is evaluated using our multi-step quality framework. We combine structured data analysis with human review to understand how ALL-TERIOR PAINTING SERVICES ️ ️LLC performs across the key signals that matter most to property owners.
How the Chooz Score Works
The Chooz Score is a 100-point rating based on four core pillars:
- Platform reviews & ratings from sources such as Google, Facebook, Yelp, Angi, BBB, and others
- Review quality & engagement, including depth of customer feedback, photos, and how the company responds to reviews
- Website and digital presence, which helps indicate professionalism, transparency, and communication quality
- Business authority & operations, including years in business, licensing, insurance, and other operational standards
Each contractor is evaluated using the same framework nationwide, and the score reflects ALL-TERIOR PAINTING SERVICES ️ ️LLC’s performance within its local market.
A Chooz Score represents real-world performance, verified signals, and human-reviewed context.
Chooz Score Award Levels
Scores are determined through more than 40 evaluation factors across our four pillars.
If you want a deeper explanation of how our scoring system works, you can view the full breakdown on our Chooz Scoring page.