ALL-TERIOR PAINTING SERVICES ️ ️LLC
Updated: 11-07-2025
About ALL-Terior Painting Services
Specializing in transformative interior work and popcorn ceiling removal across Western Massachusetts, ALL-Terior Painting Services has built a reputation on projects that make homes look decades newer. Owner Matthew Long's hands-on approach, combined with his team's expertise in everything from cabinet refinishing to complete exterior repaints, has earned the company over 100 five-star Google reviews and a 4.9-star rating. Operating from Wilbraham since 2004, this 5th generation family-owned contractor brings multi-generational painting knowledge to both residential and commercial projects throughout Hampden and Hampshire Counties.
The company handles diverse work. Interior transformations where outdated popcorn ceilings become smooth modern surfaces. Kitchen cabinet projects turning dark oak into crisp white. Exterior repaints on everything from single-family homes to large industrial buildings. Reviews consistently mention the fully insured team's preparation methods, with customers noting protective measures that leave properties "cleaner than when they started." Lead painters like Justin and Jerry bring specialized skills, while crew members including Jared, Dan, and Gerard contribute to projects ranging from single-room refreshes to multi-week commercial installations.
What distinguishes ALL-Terior is Matthew Long's personal involvement. He conducts initial consultations, provides detailed written estimates within 48 hours, and returns for final walkthroughs before requesting payment. His team maintains communication throughout projects, with morning confirmations and daily progress updates. The company offers 2-year and 5-year warranty programs, uses premium Sherwin-Williams and Benjamin Moore paints, and provides free color consultation services to help clients navigate paint selection with confidence.
Updated: 11-07-2025
Q&A Based On What Customers Are Saying About ALL-Terior Painting Services
Q: Why do so many reviews specifically mention ALL-Terior Painting Services' popcorn ceiling removal work?
Multiple customers highlight dramatic transformations. Chelsea Dancy notes rooms now look "so much brighter and clean" after removal. Corey Diaz describes the old popcorn as "a complete eyesore" and praises how the team "scraped the popcorn ceiling, did a smooth coat of compound, and painted the ceiling in bright white." Amy Cohen mentions having "all of the popcorn ceilings removed and taken down" with results making the house look "brand new." The company treats this as a specialty service, consistently delivering smooth, modern finishes.
-Review Snippet Sources: Google Reviews
Q: Does owner Matthew Long actually stay involved throughout ALL-Terior Painting Services projects, or does he disappear after the estimate?
Matthew maintains consistent presence. John MacIntyre confirms Matt "stopped by in person to check on his team's work and made sure we were happy with the final results." Mark Benander notes "Matt paid close attention to all of our questions, and during the several days of work he was immediately responsive to follow-up questions." Rob S mentions "At the end of the job, Matt came to do a walk-through and answered any and all questions that I had." Multiple reviews describe him conducting both initial and final walkthroughs personally, maintaining accessibility throughout projects.
-Review Snippet Sources: Google Reviews
Q: What makes ALL-Terior Painting Services' cleanup practices stand out in customer reviews?
Customers consistently praise end-of-day cleanup protocols. Michael Mazzuca describes how crews were "reliable and meticulous about getting the job done in a timely manner" with "great attention to detail and cleaned up every day." Rob S states the job site was "beautifully clean when they finished." Mackline Bastien notes painter Jerry was "always cleaning up the space after every night's work." Sean Coffey adds they were "professional and courteous" throughout. The pattern shows systematic daily cleanup rather than leaving mess until project completion.
-Review Snippet Sources: Google Reviews, Angi Reviews
Q: How does ALL-Terior Painting Services' cabinet painting quality compare to other options customers considered?
Reviews indicate superior results. Kathy mentions "My favorite part was the kitchen cabinets. That transformation looks stunning. Going from the older style oak to smooth new white with a semi-gloss sheen." Julie Clark describes being "a little nervous" about choosing color over white but states "after all said and done it came out really beautiful. We couldn't be happier with the end result." Justin specifically receives praise for cabinet work, with Jessica Merlo noting his "outstanding job on both of our bathrooms" where "attention to detail was exceptional, and the finished work is flawless."
-Review Snippet Sources: Google Reviews
Q: Does ALL-Terior Painting Services actually show up on time like they promise?
Multiple customers verify punctuality. Rob S describes how "His guys were scheduled to show up at 8:30 in the morning and at 8:30 the doorbell rang." Timothy Sheehan confirms "Matt is a complete professional. He was always available for questions" and the team delivered work "to perfection." Mackline Bastien mentions Jerry was "always on time and respectful of our space." The pattern shows consistent arrival times matching scheduled windows, with morning confirmations before visits.
-Review Snippet Sources: Google Reviews, Angi Reviews
Q: What kind of color consultation does ALL-Terior Painting Services actually provide?
Matthew Long personally guides color selection. suzanne weber notes "Justin went out of his way to match colors" and the team took "time to make sure I was happy with the colors." The website mentions Matthew handles color consultations, with the company providing "free labor to put up as many paint samples until you are happy with your choice of color." Customers receive access to Sherwin-Williams color decks and visualization tools. Reviews show personalized advice matching room function and lighting conditions rather than generic suggestions.
-Review Snippet Sources: Google Reviews, Website
Q: How did ALL-Terior Painting Services handle the negative review where the customer filed a legal complaint?
The J.S. Waldron case involved a court finding against the company. The magistrate ruled that withholding a custom door and threatening its destruction "was not lawful in fair business dealing" and constituted a violation of consumer protection law. Owner Matthew responded simply with "Sorry you had a bad experience with our company. We are always striving to improve." The response lacks the detailed accountability and specific improvement steps visible in how the company handles minor issues in other reviews. This represents the company's only significant negative feedback among 120+ reviews.
-Review Snippet Sources: Google Reviews, Court Ruling
Q: What specific qualities make painter Justin stand out at ALL-Terior Painting Services according to customer reviews?
Justin receives consistent praise for technical skill and professionalism. Jessica Merlo describes "outstanding job on both of our bathrooms" where "attention to detail was exceptional" and notes Justin was "friendly, efficient, and really took the time to make sure every corner was perfectly painted." Donna Williams calls Justin "very professional and very knowledgeable with their work." John MacIntyre credits both "Matt and his lead painter, Justin" for making the home look "brand new." Reviews show Justin handling detail-intensive work including bathrooms, trim, and cabinets with precision.
-Review Snippet Sources: Google Reviews