ALL-TERIOR PAINTING SERVICES ️ ️LLC
Chooz Score Insights
Our Chooz Score evaluates 44 factors across reviews, digital presence, and business credentials. Here's what stands out for ALL-TERIOR PAINTING SERVICES ️ ️LLC
About ALL-Terior Painting Services
Owner Matthew Long founded ALL-Terior Painting Services in 2004, continuing a family tradition that spans five generations of painting expertise. Based in Wilbraham, Massachusetts, the company has grown to employ a team of 38 painters who handle residential, commercial, and industrial projects throughout Hampden and Hampshire Counties.
The company specializes in interior and exterior painting, popcorn ceiling removal, cabinet refinishing, drywall repair, wallpaper removal, and power washing services. Matt personally conducts all estimates, providing detailed written proposals on company letterhead within 48 hours of the site visit. A final walkthrough with the owner ensures customer satisfaction before payment is collected.
ALL-Terior Painting Services holds Massachusetts Home Improvement Contractor License No. 188965 and carries $2,000,000 in general liability insurance. The company offers two-year and five-year limited warranties on completed work. Recommended by Sherwin Williams and Benjamin Moore paint stores, the team serves Springfield, East Longmeadow, Longmeadow, Ludlow, Hampden, Chicopee, Holyoke, Westfield, and surrounding Western Massachusetts communities.
Updated: 01-13-2026
Q&A Based On What Customers Are Saying About ALL-Terior Painting Services
Q: Does ALL-Terior Painting Services actually show up when scheduled?
Punctuality stands out across reviews. Rob S describes exact timing, noting "8:30 doorbell rang at 8:30" on project start day. Multiple customers mention the crew arriving on time throughout multi-day projects. Matt sends confirmation texts before arrivals and maintains communication about scheduling changes. Customers consistently note that when a date is set, the team honors it.
-Review Snippet Sources: Google Reviews
Q: How do ALL-Terior Painting Services crews handle cleanup during projects?
Daily cleanup is a frequent theme in positive reviews. Rob S noted the "kitchen was cleaner than before they came" after interior work. Mackline Bastien praised how crews "cleaned up daily" and covered furniture and flooring throughout the project. Multiple reviews mention protective measures and debris removal. However, one recent review noted incomplete cleanup requiring follow-up.
-Review Snippet Sources: Google Reviews
Q: What do customers say about ALL-Terior Painting Services popcorn ceiling removal?
Popcorn ceiling removal is one of the most frequently praised services. David Motroni, describing a 15-by-40-foot ceiling project, stated this was the "first 5-star review I've given" anywhere. Chelsea Dancy, Amy Cohen, Corey Diaz, and Jacqueline Luna-Alves all specifically mention excellent popcorn ceiling transformations. Gerard handles many of these projects with attention to proper prep work and smooth finishing.
-Review Snippet Sources: Google Reviews
Q: Which ALL-Terior Painting Services crew members do customers mention by name?
Reviews frequently mention specific painters. Michael Gordon praised Jerry as "very experienced and professional" with "razor straight lines." Justin appears in numerous reviews from Donna Williams, John MacIntyre, Jessica Merlo, and Julie Clark. Jared received praise from Mark Benander for basement work. Kathy mentioned Zander, Mel, and Alex by name for cabinet painting. This consistency suggests stable, experienced crews.
-Review Snippet Sources: Google Reviews
Q: How does ALL-Terior Painting Services handle project estimates and pricing?
Matt personally conducts all estimates, visiting properties in person rather than quoting over the phone. Mackline Bastien appreciated receiving a "digital contract" with clear pricing before work began. Reviews describe detailed written proposals on company letterhead. Several customers mention the value received, with Bridget Driscoll calling the exterior work the "epitome of 'you get what you pay for.'"
-Review Snippet Sources: Google Reviews
Q: Does ALL-Terior Painting Services use quality paint products?
The company emphasizes premium materials. Michael Gordon noted they use the "best paints on the market" for exterior projects requiring weather resistance. Multiple reviews mention Sherwin Williams products specifically. Mark Benander's basement project used specialized water-resistant products appropriate for below-grade applications. The company is recommended by both Sherwin Williams and Benjamin Moore paint stores.
-Review Snippet Sources: Google Reviews
Q: How has ALL-Terior Painting Services responded to customer complaints?
The company maintains a 97% review response rate with personalized replies. When Jesse P mentioned a small missed spot, Matt acknowledged the oversight and stated "we will make arrangements to fix that for you." However, one recent detailed complaint about cleanup and touchups remained unresolved despite the owner's response. A 2023 legal dispute resulted in an adverse court finding, though this represents an isolated incident among hundreds of completed projects.
-Review Snippet Sources: Google Reviews
Q: What types of projects does ALL-Terior Painting Services handle beyond standard painting?
The company offers diverse services. Sean Coffey had "7 doors sprayed" professionally. Karen Pac had 1970s wallpaper removed. Mark Benander received basement waterproofing and painting with specialized products. Scott George praised industrial metal building work. David Alves and David Jarry both had water damage restoration completed. The team handles drywall repair, deck staining, and commercial projects for restaurants, retail stores, and office buildings.
-Review Snippet Sources: Google Reviews
Updated: 01-13-2026