Question 1

Q: What makes C&R Pro Painting's surface preparation different from typical contractors?

Accepted Answer

The preparation extends beyond standard practices to include multi-layer protection and structural repair before painting. Thomas describes Angel's work with "great job covering the house and plants, so no paint got anywhere." Seynabou notes the team "prepped everything carefully, used high-quality paint, and made sure every corner looked perfect." Kristen mentions Angel "fixing settling and water damage issues on my walls and ceilings" before applying paint, ensuring proper adhesion.

Question 2

Q: How does C&R Pro Painting's 20-year exterior brick warranty compare to standard painting guarantees?

Accepted Answer

The warranty significantly exceeds industry standards, covering exterior brick coating against peeling, fading, and weathering for two decades. Janel states the warranty "sold me on it" as her decisive factor. Luis educates customers on the specialized coating product during consultation, explaining long-term protection details. The extended coverage reflects confidence in both product selection and application expertise, providing protection far beyond typical 1-2 year painting warranties.

Question 3

Q: Does C&R Pro Painting use in-house crews or subcontractors?

Accepted Answer

Reviews consistently mention the same crew members by name across multiple years, indicating direct employment. Thomas describes Angel arriving "on time every day," while Kristen mentions both "Angel and Herson" working on her project. Multiple customers reference "his crew" and "his team" when discussing Luis's workers. The crew consistency across 50+ reviews spanning 2022-2025, with no mentions of rotating subcontractors or inconsistent teams, demonstrates stable W2 employment.

Question 4

Q: Why do customers choose C&R Pro Painting for cabinet refinishing over competitors?

Accepted Answer

The spray application method creates factory-quality finishes impossible to achieve with hand-painting. Tim notes C&R Pro Painting was "one of the only ones who spray the doors and bases" among contractors he consulted. Christine describes results where "it looks like we have a brand new kitchen," while Hannah emphasizes the team was "meticulous and experts in painting our kitchen cabinets." The spray technique eliminates brush marks and roller texture.

Question 5

Q: How does C&R Pro Painting handle project timeline commitments?

Accepted Answer

Schedule reliability appears across multiple years of documentation, not occasional performance. Thomas states Angel "arrived on time every day" throughout the multi-day project. Pam mentions the crew being "prompt, meticulous and expert painters" who completed fire-damaged kitchen restoration "in a day" as promised. Seynabou describes the team as "professional, punctual, and very detail-oriented." The pattern shows consistent on-time performance across 50+ documented projects.

Question 6

Q: What happened when C&R Pro Painting received their single negative review about responsiveness?

Accepted Answer

Heidi Askari posted a negative review two years ago citing "Not responsive to phone calls," receiving no public owner response. However, subsequent 2023-2025 reviews extensively praise communication. Thomas describes Luis as "extremely responsive to all of my questions." Ree calls Luis "prompt, professional, friendly, flexible and has great follow through." Francesca appreciated them being "thoughtful as they worked around us both who work from home." The isolated complaint contrasts with consistent recent praise.

Question 7

Q: Does C&R Pro Painting maintain cleanliness during multi-day cabinet refinishing projects?

Accepted Answer

Workspace organization receives detailed praise throughout extended projects. Christine describes workspaces that remained "neat and clean throughout the whole process" during multi-day cabinet refinishing. Janice states the crew "cleaned up beautifully." Kristen notes they "cleaned up well and put furniture back in place" and unexpectedly "rehang shelving" without charging additional fees. Daily organization and final cleanup exceed standard contractor practices.

Question 8

Q: How does C&R Pro Painting owner Luis Gonzalez handle customer questions during active projects?

Accepted Answer

Luis maintains direct accessibility and rapid response beyond initial estimates. Thomas notes Luis was "extremely responsive to all of my questions" during the exterior painting project. Ree describes Luis as having "great follow through." Francesca appreciated the team being "thoughtful as they worked around us both who work from home," adapting schedules to minimize disruption. Communication extends to active problem-solving during execution, not just sales-phase responsiveness.

Question 9

Q: What project complexity range does C&R Pro Painting handle effectively?

Accepted Answer

Project scope demonstrates versatility from emergency completions to complex transformations. Pam's fire restoration required rapid kitchen completion delivered "in a day." L Myers's project involved "painting the exterior of our two-story house" with both "brick and aluminum siding." Christine needed custom solutions where they "worked together to come up with a solution for a design on the sides of my island." Margot hired them for "extensive drywall cracks and damage" repair.

Question 10

How C&R Pro Painting Was Evaluated

Accepted Answer

Every painting company listed on Chooz Painters is evaluated using our multi-step quality framework. We combine structured data analysis with human review to understand how C&R Pro Painting performs across the key signals that matter most to property owners.  How the Chooz Score Works The Chooz Score is a 100-point rating based on four core pillars:  Platform reviews & ratings from sources such as Google, Facebook, Yelp, Angi, BBB, and others Review quality & engagement, including depth of customer feedback, photos, and how the company responds to reviews Website and digital presence, which helps indicate professionalism, transparency, and communication quality Business authority & operations, including years in business, licensing, insurance, and other operational standards Each contractor is evaluated using the same framework nationwide, and the score reflects C&R Pro Painting’s performance within its local market.  A Chooz Score represents real-world performance, verified signals, and human-reviewed context.  Chooz Score Award Levels 80–86.9: Chooz Certified 87–93.9: Top Painter Award 94–100: Best Painter Award Scores are determined through more than 40 evaluation factors across our four pillars.  If you want a deeper explanation of how our scoring system works, you can view the full breakdown on our Chooz Scoring page.

Question 11

What are the Chooz Score award levels?

Accepted Answer

Chooz Score award levels are: Chooz Certified (80-86.9 points), Top Painter Award (87-93.9 points), and Best Painter Award (94-100 points). Scores are determined through more than 40 evaluation factors across four pillars: platform reviews, review quality, digital presence, and business authority.

Question 12

How does the Chooz Score work?

Accepted Answer

The Chooz Score is a 100-point rating based on four core pillars: platform reviews and ratings from multiple sources, review quality and engagement including customer feedback depth and company responses, website and digital presence quality, and business authority including licensing and operational standards. Each contractor is evaluated using the same framework nationwide, and the score reflects real-world performance, verified signals, and human-reviewed context.

C&R Pro Painting

Chooz Score Insights

About C&R Pro Painting

Q&A Based On What Customers Are Saying About C&R Pro Painting