Owner Steve Kane and his wife, Ania, launched That 1 Painter West Michigan in 2024 as a locally owned franchise serving Grand Rapids and 27 surrounding communities from Ada to West Olive. The fully insured team handles interior and exterior residential painting, cabinet refinishing, deck and fence staining, drywall repair, popcorn ceiling removal, pressure washing, carpentry, limewash, stucco repair, and commercial projects.
Steve personally conducts final walk-throughs on completed projects, while project managers Evan Shepard and Isaiah coordinate estimates, color selection, and scheduling. Crews of two to five painters tackle everything from single-room refreshes to whole-home transformations, using Sherwin-Williams, Benjamin Moore, Behr, and Romabio products. All work comes with a three-year transferable warranty covering peeling, bubbling, cracking, or splitting. The company is a Lowell Area Chamber of Commerce member and runs an annual Paint It Forward program with Sherwin-Williams, painting a home free for a family in need.
Evan appears in more than a third of all reviews. Wendy Williams describes him as someone who "did extra things just because he is a kind man," while Denise C says he has "a good eye for paint colors/shades." Rick Dawdy sums it up with "excellent communication from start to finish, and top notch work." Evan's color consultation skills, listening approach, and hands-on presence make him a consistent thread across customer experiences.
-Review Snippet Sources: Google Reviews
Jeff Wyckoff describes how Evan and Zach, before his painting project even started, spotted a storm-downed tree limb blocking his driveway and called at 8:30 AM to offer help. Wyckoff calls the experience "a downright blessing" and notes that others commented "having people in your path that will step up to help in the time of need is rare." Carol Fuhs shares a similar pattern, with Evan carrying her husband Bill's O2 tank between floors and buying new wall plates unprompted.
-Review Snippet Sources: Google Reviews
Lisa's review describes Steve walking through her home after painting "noting any blemish or smudge that needed to be fixed" and adds "he was pickier than me." AJ Teft confirms a similar experience, describing a final walk-through "to ensure my satisfaction was met." Brett_K notes Steve "explained the process for my project, kept me updated along the way." This owner-level quality oversight appears consistent across projects.
-Review Snippet Sources: Google Reviews
AJ Teft describes gathering five total quotes before choosing That 1 Painter for "(1) cost (2) professionalism (3) gut feel." Jordan Little found them "reasonably priced compared to the other quotes we've gotten around town." Steve (reviewer) calls it "fair pricing" alongside praising the crew's detail work. Multiple reviews carry Google's "Reasonable price" and "Great price" tags, though one reviewer felt the premium pricing did not match the result.
-Review Snippet Sources: Google Reviews
Michaeleen Rood praises "great communication and customer service" from both Evan and Steve. Larry Wyn describes how contractor Craig "checked with me on things before the start of the project" and that the team was "upfront with the cost and what would be done." Beth Longjohn highlights "consistent communication from start to finish." Shauna Austin received a quote response within a couple of hours, and Judy May notes they were the only company of three that showed on time with a same-evening quote.
-Review Snippet Sources: Google Reviews
David Jones left a 3-star review describing concerns about pricing, initial cleaning quality, and crew communication. Owner Steve Kane responded with a detailed, multi-paragraph reply acknowledging each concern. He wrote about reinforcing quality control processes and improving crew communication, and invited the reviewer to "reach out to me directly" to continue the conversation. The response demonstrates accountability rather than defensiveness.
-Review Snippet Sources: Google Reviews
Annette Carpenter celebrates a "7 day turn around" for her interior repaint. Josh Konynenbelt describes his office being "completely transformed" from Wednesday to Saturday. AJ Teft's full interior was a "3-day effort" with the crew arriving punctual each day. Judy Zuidewind's crew "was on time every morning and worked hard all day" and left the home spotless. Speed without sacrificing cleanup appears to be a consistent pattern.
-Review Snippet Sources: Google Reviews
That 1 Painter West Michigan operates under 3 Mile Company, a Domestic Profit Corporation registered with the Michigan Department of Licensing and Regulatory Affairs (LARA). Entity No. 803191092, filed 3/26/2024, status Active, AR Standing Good. Steven Michael Kane is listed as Resident Agent, President, Secretary, Treasurer, and Director. Registered office address is 3418 Jules Lillian Dr. NE, Grand Rapids, MI 49525. Michigan's Occupational Code lists painting as an exempt trade from the Maintenance and Alteration Contractor license, though the company also offers drywall repair and carpentry services which fall under M&A licensing requirements.
-Verification Sources: Michigan Business Entity Search (https://mibusinessregistry.lara.state.mi.us/search/business), User-provided screenshot