That 1 Painter West Michigan brings a family-first approach to every painting project in the Grand Rapids area. Owner Steve Kane and his wife Ania run the business with a straightforward philosophy, promising every client they will be "the best house guests ever." The team handles interior and exterior residential work alongside commercial projects, with crews regularly tackling bedrooms, kitchens, ceilings, full exterior repaints, and office transformations across 27 West Michigan communities.
Beyond the brush, the company offers deck and fence staining, pressure washing, drywall repair, popcorn ceiling removal, cabinet refinishing, carpentry, caulking, limewash, stucco repair, and odor removal. A three-year transferable warranty backs every job, covering labor and materials for peeling, bubbling, cracking, or splitting. Named crew members like Manuel, Craig, Evan, Isaiah, and Zack appear throughout customer feedback, with reviewers highlighting on-time arrivals, daily cleanup, and consistent communication from start to final walk-through.
The West Michigan team also runs an annual Paint It Forward program in partnership with Sherwin Williams, painting a home free of charge for a family in need. That commitment to service, paired with a BBB A rating and veteran-owned status, reflects a business rooted in integrity, diligence, and generosity.
Updated: 05-26-2026
Reviewers consistently describe a process that begins with quick response times and ends with a thorough walk-through. Lisa shared that Steve walked through our home noting any blemish or smudge that needed to be fixed and was pickier than me during the final inspection. Shauna Austin noted getting a quote response within a couple of hours, while Judy May said they were the only company that showed on time and had the quote that same evening. That pattern of responsiveness and detailed follow-through runs across dozens of reviews.
-Review Snippet Sources: Google Reviews
Named crew members appear frequently in reviews, with customers singling out individuals for their work ethic and attitude. Wendy Williams described how Evan took extra time to make sure I was making a good color choice and paid attention to every detail. RM Moore praised Manuel for painting four walls in two rooms quickly, while Larry Wyn highlighted contractor Craig for being very personable and checking in before starting. Annette Carpenter received a seven-day turnaround with professional results.
-Review Snippet Sources: Google Reviews
Interior painting dominates the review landscape, with customers describing bedroom repaints, kitchen-and-dining-room refreshes, ceiling work, and full-home interior projects. Lisa hired them for walls and ceilings across a living room, kitchen, dining room, and bathroom. Exterior work also appears regularly, with Steve (reviewer) praising detail-oriented exterior paint from the crew. Beyond painting, customers mention deck cleaning and sealing (Carl Lonsway), office transformations (Josh Konynenbelt), and sign painting (Jeff Ostrander, Andrew W Quada for Lowell Municipal Airport).
-Review Snippet Sources: Google Reviews
The company's single lower-rated review from David Jones (3 stars) received a professional owner response acknowledging the shortfall and offering corrective action. Jc Bleibtrey initially left 4 stars, then updated to 5 after Isiah and Steven did everything and more to make sure I was happy with the results. The FAQ page reinforces this approach, stating they will do everything in our power to rectify the issue promptly if a customer is not satisfied.
-Review Snippet Sources: Google Reviews
Several reviewers chose the company based on personal connection and trust. Pamela Casteel wrote that over the past five to ten years customer service had declined, but That 1 Painter showed me customer service is alive and well. Brett_K described excellent communication, amazingly hard working, priced just right and all around good people. The Paint It Forward community program, three-year transferable warranty, and veteran-owned status add layers beyond standard painting services.
-Review Snippet Sources: Google Reviews
Communication is the most frequently praised aspect across reviews. Drew Nugent calls Steve a reliable professional painter after multiple jobs. Ryan Skoog noted that Evan and Steven were communicative and professional throughout the entire process. The company offers free estimates within 24 hours, schedules work to begin within a week of approval, and runs crews Monday through Friday 8 AM to 5:30 PM with Saturday availability.
-Review Snippet Sources: Google Reviews
The West Michigan location operates under 3 Mile Company, a Michigan Domestic Profit Corporation (Entity ID 803191092) with Active status and Good standing, filed 3/26/2024. Steven Michael Kane serves as President and Resident Agent. Michigan requires a Residential Maintenance and Alteration Contractor license for painting work over $600. The company holds BBB accreditation with an A rating, and the franchise brand has been operating since 2011.
-Verification Sources: Michigan LARA Business Registry, BBB of Western Michigan
Updated: 05-26-2026