Too many homeowners have been burned by cabinet refinishing contractors who brush on paint, leave streaky finishes, and disappear when the work starts peeling months later. Owner Dustin Whitsett founded Rhodes Custom Finishes in 2012 with a different approach, implementing a hybrid shop-and-field process that addresses these common frustrations head-on.
The company removes cabinet doors and drawer fronts, transporting them to their St. Charles shop for professional spray finishing while crews sand and prep the cabinet boxes on-site using HEPA filtration. This creates what multiple customers describe as a "factory finished" result rather than the hand-brushed look that chips and wears. Beyond cabinet refinishing, the team handles interior and exterior house painting, deck staining, and specialty finishes throughout the St. Charles and western St. Louis County region.
The fully bonded and insured team operates from 1881 S Old Hwy 94 in St. Charles, serving Chesterfield, O'Fallon, Wentzville, St. Peters, Ballwin, Wildwood, and surrounding communities. Rhodes Custom Finishes has been BBB Accredited since January 2015 and uses products meeting KCMA certification standards for cabinet finish durability.
Updated: 05-06-2026
Cost savings come up repeatedly across reviews from homeowners with structurally sound but dated cabinets. Nancy Nichols put it directly, telling readers they will "save bundles over new cabinets and end up with like-new cabinets" if their boxes are in good shape. Georgine ODonnell described going from a "dated cherry finish to a bright new look" while keeping her existing cabinet layout, avoiding the demolition and replacement cost path entirely.
-Review Snippet Sources: Google Reviews
The factory-finish description shows up across multiple reviews because of the shop-and-field workflow. Molly Orlando said her cabinets "look like they came straight from the factory" after the team painted both her kitchen and home interior. Georgine ODonnell called the result a "custom factory finish" on her cherry-to-bright transformation. Doors and drawer fronts go to the spray facility while crews sand and prep boxes on-site, eliminating brush marks.
-Review Snippet Sources: Google Reviews
Repair work is part of the cabinet refinishing scope rather than an add-on, and customers note it directly. Nancy Nichols highlighted that the team "can fix dings so you'll never know they were there" as a reason her finish came out looking new. The shop process allows for filler work and sanding on doors before spraying, and on-site crews handle box repairs during the prep phase before the primer coats go on.
-Review Snippet Sources: Google Reviews
Repeat business shows up in the review pattern, often within the same review. Molly Orlando finished her cabinet and interior project and stated she looks "forward to having them paint our exterior this fall", booking the next phase before the first wrapped up. Multiple Google reviewers mention hiring the team a second time after seeing the cabinet work hold up, and several reviews reference neighbor-to-neighbor referrals after a kitchen project.
-Review Snippet Sources: Google Reviews
Dust and surface protection are addressed through specific equipment and barriers. Reviews mention the crew uses "HEPA filters" during sanding to control airborne dust, plus zip-wall plastic containment around the kitchen workspace. Bethany T. described the team as "very clean" throughout her project. Countertops, floors, and remaining appliances get masked and covered before sanding starts, with daily cleanup before crews leave.
-Review Snippet Sources: Google Reviews
The response approach combines policy clarity with offered remedies rather than defensiveness. When Osamuede Osemwota reported chipping after five months, the owner reply explained the warranty covers "peeling, blistering, or adhesion failure" but not impact damage, and noted a repair option had been offered as a customer service solution. Earlier negative reviews on Yelp show similar patterns of public response with offered direct contact for resolution.
-Review Snippet Sources: Google Reviews, Yelp
Owner involvement extends past the initial walkthrough. Reviews show Dustin personally handles estimates and returns for final walkthroughs, with one BBB customer noting he "came back to make sure everything was completed correctly". The shop facility on S Old Hwy 94 is where Dustin oversees the spray work, and reviews from cabinet customers reference him answering questions during the project rather than only at the start.
-Review Snippet Sources: Google Reviews, BBB
Crew demeanor is a recurring theme distinct from technical skill. Molly Orlando wrote that the painters were "so friendly and very skilled at their craft", calling them great to work with on top of the finish quality. Other Google reviews single out specific crew members like Zack, Walter, and John for being communicative and respectful around children, pets, and homeowners working from home during the project.
-Review Snippet Sources: Google Reviews
Missouri does not require a state-level contractor license for painting contractors per the Missouri Division of Professional Registration. Rhodes Custom Finishes, LLC is registered as a Domestic Limited Liability Company with the Missouri Secretary of State under business entity number LC1260620. The company operates from 1881 S Old Hwy 94 in St. Charles, MO, which is not a city that requires a separate municipal contractor license for painters.
-Verification Sources: Missouri Secretary of State, Project License Lookup File
Updated: 05-06-2026