When homeowners contact CertaPro Painters of Kirkwood, owner Barbara Hershfelt ensures they connect with an experienced sales consultant who visits on-site to assess the project. Barbara, a Kirkwood native and Kirkwood High School Class of '79 graduate, founded this franchise serving St. Louis County and Madison County, Illinois. During the consultation, customers receive a detailed written proposal with itemized costs, timeline, and scope of work.
Once approved, project manager Margaret coordinates scheduling while office manager Chris handles logistics. Lead painter Manny and his consistent crew handle most residential projects, with customers frequently noting the same familiar faces returning for follow-up work. The fully licensed, bonded, and insured team specializes in interior and exterior painting, cabinet refinishing, deck staining, and commercial projects.
Based in Warson Woods, the company serves Kirkwood, Clayton, Ladue, Creve Coeur, University City, and surrounding communities. CertaPro Painters of Kirkwood has been BBB Accredited since 2023 with an A+ rating and 24 years in business.
Updated: 05-07-2026
Crew chief Manny appears in over a dozen reviews and customers consistently describe him in glowing terms. Diane Bauer recently called him "extremely polite" noting he "worked very hard to finish the job on time." Earlier reviewers describe Manny as "meticulous, professional, friendly and a painting artist." Jose Garcia, Lino, Mayra, Lupa, and Moises also receive named praise across the dataset.
-Review Snippet Sources: Google Reviews
Daniel Hoelter recently hired the team to repaint metal cabinets from 1955. He reports the crew "was on time and efficient in masking, sanding, painting and clean up" and the cabinets came out "as good as new." The owner response acknowledged that "bringing those 1955 cabinets back to life is something we take pride in." Reviews consistently describe similar specialty work on stairs, decks, basement epoxy floors, and stucco.
-Review Snippet Sources: Google Reviews
The team accepts difficult scheduling demands. Andrew Goodman needed his wellness center painted before a photo shoot, and the crew "started at 9pm and worked overnight" to finish on time. Mary Engelbreit was so pleased with exterior work completed "in record time" that she hired them back for interior rooms. Multiple reviews mention projects completing on or ahead of schedule.
-Review Snippet Sources: Google Reviews
Owner Barbara Hershfelt personally intervenes when issues surface. Jeff Stein experienced early friction on his project but reports "Barbara, the owner, immediately got involved" and the situation was resolved with a final "Grade A+" rating. When Natalya raised concerns, the company "addressed" them and the result "looks excellent!" The pattern of owner involvement appears across multiple reviews.
-Review Snippet Sources: Google Reviews
Cleanup and protection appear in many positive reviews. Brad Bourland stated they "cleaned the place up better than they found it." Karen reports her painter "left no mess behind" and Deborah described the team as "very neat and cleaned up daily." Customers regularly note that furniture and floors were carefully covered before any painting began.
-Review Snippet Sources: Google Reviews
Repeat business is well-documented. Andrew Goodman wrote that the crew "came back several years after their first visit" for additional touch-up painting. Tina Veraldi has "hired many times over 2 years" for various projects. Mary Engelbreit hired them back after exterior work for interior rooms. The repeat-customer pattern shows consistent service quality across multiple engagements.
-Review Snippet Sources: Google Reviews
Reviews show a balanced residential and commercial portfolio. Customers describe interior whole-house painting (Megan Gau noted "a big job completed in two days"), exterior repaints, cabinet refinishing, deck and stair staining (Diane Bauer's recent stair project went from "grungy to beautiful"), and commercial work including spas, bakery kitchens, and senior living facilities. Drywall repair, wallpaper removal, stucco repairs, and epoxy floor coatings appear regularly.
-Review Snippet Sources: Google Reviews
Speed of response shows up frequently. Libby Wilkinson noted they "responded quickly, did a nice job and nice to work with." Bruce simply stated "They did a high quality job very happy." Megan Gau praised the team for "showing up on time." The owner reply rate of approximately 86% across the platform reinforces a pattern of active customer engagement on every review.
-Review Snippet Sources: Google Reviews
Updated: 05-07-2026